©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 11:08AM. A+
JBL Module 3 Practice Exam Questions And
Answers |Latest 2025 | Guaranteed Pass.
A 4-year-old boy had an apparent seizure. He is conscious and calm and is sitting on his
mother's lap. His father is sitting in a nearby chair. The child's mother suddenly begins crying
uncontrollably, which causes the child to start crying. You should:
A. give the child a favorite toy or blanket to hold onto and perform your assessment to the best
of your ability.
B. attempt to calm the child's mother, but avoid separating her from her child because this will
increase her anxiety.
C. ask the father to hold the child so you can assess him while your partner tries to calm the
mother.
D. reassure the child's mother that seizures in children are very common and that there is
nothing to worry about. - Answer✔C. ask the father to hold the child so you can assess him
while your partner tries to calm the mother.
As you are wheeling your patient through the emergency department doors, you receive
another call for a major motor vehicle crash. You should:
A. place the patient in a high-visibility area and then respond to the call.
B. respond only after giving a verbal patient report to a nurse or physician.
C. leave a copy of the run form with a nurse and then respond to the call.
D. inform the admissions clerk of the situation and then respond at once. - Answer✔B. respond
only after giving a verbal patient report to a nurse or physician.
1
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 11:08AM. A+
Communicating with patients who are deaf or hard-of-hearing can be facilitated by doing all of
the following, EXCEPT:
A. placing yourself in a position to ensure that the patient can see your lips.
B. shining a light on your face when you are in a darkened environment.
C. providing pen and paper if the patient prefers to write his or her response.
D. elevating the tone of your voice and exaggerating word pronunciation. - Answer✔D.
elevating the tone of your voice and exaggerating word pronunciation.
During your assessment of a 20-year-old man with a severe headache and nausea, you ask him
when his headache began, but he does not answer your question immediately. You should:
A. ask him if he frequently experiences severe headaches and nausea.
B. allow him time to think about the question and respond to it.
C. repeat your question because he probably did not hear you.
D. tell him that you cannot help him unless he answers your questions. - Answer✔B. allow him
time to think about the question and respond to it.
Effective therapeutic communication skills require _________.
A. English-speaking patients or family members
B. verbal and nonverbal communication techniques
C. supervision by advanced life support personnel
D. correct use of complex medical terminology - Answer✔B. verbal and nonverbal
communication techniques
Ethnocentrism is defined as:
A. understanding that people from different cultural backgrounds respond to pain and stress
differently.
B. considering your own cultural values to be more important when interacting with people of a
different culture.
2
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 11:08AM. A+
C. suspecting that a person has an ulterior motive based on the tone of his or her voice when
answering a question.
D. subconsciously forcing your cultural values onto a patient because you feel that your own
values are more acceptable. - Answer✔B. considering your own cultural values to be more
important when interacting with people of a different culture.
Medical control gives you an order that seems inappropriate for the patient's condition. After
confirming that you heard the physician correctly, you should:
A. advise the physician that the order is unclear and ask for clarification.
B. obtain consent from the patient and then carry out the order as usual.
C. state that you will not carry out the order because it is inappropriate.
D. carry out the order and then carefully document it on the run form. - Answer✔A. advise the
physician that the order is unclear and ask for clarification.
When providing a patient report via radio, you should protect the patient's privacy by:
A. withholding medical history data.
B. refraining from objective statements.
C. not disclosing his or her name.
D. using coded medical language. - Answer✔C. not disclosing his or her name.
When relaying patient information via radio, communications should be:
A. brief and easily understood.
B. coded and scripted.
C. spoken in a loud voice.
D. lengthy and complete. - Answer✔A. brief and easily understood
When you are communicating with an older patient, it is important to remember that:
A. hostility and confusion should be presumed to be due to the patient's age.
B. speaking loudly and distinctly will ensure that the patient can hear you.
3
JBL Module 3 Practice Exam Questions And
Answers |Latest 2025 | Guaranteed Pass.
A 4-year-old boy had an apparent seizure. He is conscious and calm and is sitting on his
mother's lap. His father is sitting in a nearby chair. The child's mother suddenly begins crying
uncontrollably, which causes the child to start crying. You should:
A. give the child a favorite toy or blanket to hold onto and perform your assessment to the best
of your ability.
B. attempt to calm the child's mother, but avoid separating her from her child because this will
increase her anxiety.
C. ask the father to hold the child so you can assess him while your partner tries to calm the
mother.
D. reassure the child's mother that seizures in children are very common and that there is
nothing to worry about. - Answer✔C. ask the father to hold the child so you can assess him
while your partner tries to calm the mother.
As you are wheeling your patient through the emergency department doors, you receive
another call for a major motor vehicle crash. You should:
A. place the patient in a high-visibility area and then respond to the call.
B. respond only after giving a verbal patient report to a nurse or physician.
C. leave a copy of the run form with a nurse and then respond to the call.
D. inform the admissions clerk of the situation and then respond at once. - Answer✔B. respond
only after giving a verbal patient report to a nurse or physician.
1
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 11:08AM. A+
Communicating with patients who are deaf or hard-of-hearing can be facilitated by doing all of
the following, EXCEPT:
A. placing yourself in a position to ensure that the patient can see your lips.
B. shining a light on your face when you are in a darkened environment.
C. providing pen and paper if the patient prefers to write his or her response.
D. elevating the tone of your voice and exaggerating word pronunciation. - Answer✔D.
elevating the tone of your voice and exaggerating word pronunciation.
During your assessment of a 20-year-old man with a severe headache and nausea, you ask him
when his headache began, but he does not answer your question immediately. You should:
A. ask him if he frequently experiences severe headaches and nausea.
B. allow him time to think about the question and respond to it.
C. repeat your question because he probably did not hear you.
D. tell him that you cannot help him unless he answers your questions. - Answer✔B. allow him
time to think about the question and respond to it.
Effective therapeutic communication skills require _________.
A. English-speaking patients or family members
B. verbal and nonverbal communication techniques
C. supervision by advanced life support personnel
D. correct use of complex medical terminology - Answer✔B. verbal and nonverbal
communication techniques
Ethnocentrism is defined as:
A. understanding that people from different cultural backgrounds respond to pain and stress
differently.
B. considering your own cultural values to be more important when interacting with people of a
different culture.
2
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 11:08AM. A+
C. suspecting that a person has an ulterior motive based on the tone of his or her voice when
answering a question.
D. subconsciously forcing your cultural values onto a patient because you feel that your own
values are more acceptable. - Answer✔B. considering your own cultural values to be more
important when interacting with people of a different culture.
Medical control gives you an order that seems inappropriate for the patient's condition. After
confirming that you heard the physician correctly, you should:
A. advise the physician that the order is unclear and ask for clarification.
B. obtain consent from the patient and then carry out the order as usual.
C. state that you will not carry out the order because it is inappropriate.
D. carry out the order and then carefully document it on the run form. - Answer✔A. advise the
physician that the order is unclear and ask for clarification.
When providing a patient report via radio, you should protect the patient's privacy by:
A. withholding medical history data.
B. refraining from objective statements.
C. not disclosing his or her name.
D. using coded medical language. - Answer✔C. not disclosing his or her name.
When relaying patient information via radio, communications should be:
A. brief and easily understood.
B. coded and scripted.
C. spoken in a loud voice.
D. lengthy and complete. - Answer✔A. brief and easily understood
When you are communicating with an older patient, it is important to remember that:
A. hostility and confusion should be presumed to be due to the patient's age.
B. speaking loudly and distinctly will ensure that the patient can hear you.
3
