RM Week 11 Chapter 13 questions with
complete solutions
Which of the following is not an advantage of an operations blueprint?
A) The operations blueprint standardizes activities.
B) The operations blueprint helps evaluate personnel needs.
C) The operations blueprint determines space needs.
D) The operations blueprint isolates weak or failure-prone operations components. - correct answer
✔✔C) The operations blueprint determines space needs.
Which of these is not a benefit of using prototype stores?
A) The stores use custom buildings for each city and town.
B) The stores enable a retailer to take advantage of quantity discounts for fixtures and other materials.
C) The stores ease the employee interchange among branches.
D) The stores help portray a consistent image among franchise and chain store units. - correct answer
✔✔A) The stores use custom buildings for each city and town.
A characteristic of rationalized retailing programs is the ________.
A) encouragement of manufacturers to finance inventories
B) use of low-cost rental locations
C) use of used equipment and fixtures
D) high degree of centralized management control - correct answer ✔✔D) high degree of centralized
management control
Rigid control and standardization for each phase of business characterize ________.
, A) mass merchandising
B) rationalized retailing
C) positioned retailing
D) risk-minimization retailing - correct answer ✔✔B) rationalized retailing
The need for store personnel in a season, week, day, and time period is ascertained through ________.
A) job standardization
B) workload forecasts
C) cross-training
D) time-based performance adjustments - correct answer ✔✔B) workload forecasts
The use of in-store displays and the sale of well-known national brands can effectively reduce selling
costs through use of ________.
A) self-service facilities
B) just-in-time (JIT) inventory management
C) vertical merchandising
D) prototype stores - correct answer ✔✔A) self-service facilities
Supermarkets and full-line discount stores have effectively reduced personnel costs through the use of
________.
A) self-service facilities
B) prototype stores
C) vertical merchandising
D) just-in-time inventory management - correct answer ✔✔A) self-service facilities
complete solutions
Which of the following is not an advantage of an operations blueprint?
A) The operations blueprint standardizes activities.
B) The operations blueprint helps evaluate personnel needs.
C) The operations blueprint determines space needs.
D) The operations blueprint isolates weak or failure-prone operations components. - correct answer
✔✔C) The operations blueprint determines space needs.
Which of these is not a benefit of using prototype stores?
A) The stores use custom buildings for each city and town.
B) The stores enable a retailer to take advantage of quantity discounts for fixtures and other materials.
C) The stores ease the employee interchange among branches.
D) The stores help portray a consistent image among franchise and chain store units. - correct answer
✔✔A) The stores use custom buildings for each city and town.
A characteristic of rationalized retailing programs is the ________.
A) encouragement of manufacturers to finance inventories
B) use of low-cost rental locations
C) use of used equipment and fixtures
D) high degree of centralized management control - correct answer ✔✔D) high degree of centralized
management control
Rigid control and standardization for each phase of business characterize ________.
, A) mass merchandising
B) rationalized retailing
C) positioned retailing
D) risk-minimization retailing - correct answer ✔✔B) rationalized retailing
The need for store personnel in a season, week, day, and time period is ascertained through ________.
A) job standardization
B) workload forecasts
C) cross-training
D) time-based performance adjustments - correct answer ✔✔B) workload forecasts
The use of in-store displays and the sale of well-known national brands can effectively reduce selling
costs through use of ________.
A) self-service facilities
B) just-in-time (JIT) inventory management
C) vertical merchandising
D) prototype stores - correct answer ✔✔A) self-service facilities
Supermarkets and full-line discount stores have effectively reduced personnel costs through the use of
________.
A) self-service facilities
B) prototype stores
C) vertical merchandising
D) just-in-time inventory management - correct answer ✔✔A) self-service facilities
