PRF3702 Assignment 1 (QUALITY ANSWERS) Semester 2 2024

This document contains workings, explanations and solutions to the PRF3702 Assignment 1 (QUALITY ANSWERS) Semester 2 2024. QUESTION 1 1. Explain in your own words, in one paragraph, what the following concepts mean. 1.1 Principle-based management (10) 1.2 Ethical and accountable conduct in the workplace. (10) 1.3 The SAPS is bound by a legislative framework to render a service to the public. List four (4) legal instruments that stipulate principles to be adhered to in the management of the SAPS and execution of its constitutional mandate. (5) QUESTION 2 2. Base your discussion on Lesson 1 Principle-based management in the workplace context, and Lesson 2 the workplace in terms of ethics and accountability. 2.1 The International Organisation for Standardisation (ISO) states that there are eight quality management principles. Discuss any one of the eight quality management principles. (5) 2.2 List the seven drivers that compel police personnel to do quality work resulting from their commitment to fair treatment. (5) 2.3 Select any one of the seven drivers that compel police personnel to do quality work and motivate why you selected it. (5) 2.4 The review cycle of the performance management process consists of three stages. List the three stages. (5) 2.5 Performance management system is based on three principles. List these principles.