MADM 301 Final UPDATED Exam
Questions and CORRECT Answers
1. Whether a person begins his or her career at the entry level or as a supervisor, his or her job
as a manager is to do the work. (T/F)? - Correct Answer- False
2. According to Jeffrey Pfeffer, companies that invest in business ideas will create longlasting
competitive advantages that are difficult for other companies to duplicate. (T/F)? - Correct
Answer- False
3. The __________________ is the decisional role that managers play when they discuss
schedules, projects, goals, outcomes, resources, and employee raises. - Correct Answer-
Negotiator Role
4. ______________ increase in importance as managers rise through the management
hierarchy. - Correct Answer- Conceptual Skills
5. In the context of Mintzberg's managerial roles, managers in the ______________ share
information with people outside their departments or companies. - Correct Answer-
Spokesperson Role
6. A Gantt chart indicates what? - Correct Answer- what tasks must be completed at which
times in order to complete a project
7. One of the practical implications of the contingency approach to management is that
management is much harder than it looks. (T/F)? - Correct Answer- True
8. The contingency approach to management clearly states that all management ideas or
practices are universal. (T/F)? - Correct Answer- False
9. What is a bureaucratic organization? - Correct Answer- - Bureaucracy - the exercise of
control on the basis of knowledge, expertise, or experience
- Be able to connect that to the options given
- promote employees based on their experience or achievements
, - MANAGERS should supervise an organization to reduce favoritism
10.According to Henri Fayol's fourteen principles of management, order can be achieved in
an organization by ___________________. - Correct Answer- By having a place for
everyone and having everyone in his or her place
11.According to Chester Bernard, people will be indifferent to managerial directives or orders
if they _________________ . - Correct Answer- are consistent with the purpose of an
organization
12.Mary Parker Follett believed that the best way to deal with conflict was
_________________. - Correct Answer- Integration
Follett believed that the best way to deal with conflict was not domination, where one side
wins and the other loses, or compromise, where each side gives up some of what it wants, but
integration.
13.Hodge finishes his work before its scheduled end date so that he can help his colleagues
who are lagging behind. In the context of scientific management, Hodge is a(n)
___________________. - Correct Answer- Rate Buster
14.Kevin owns a restaurant. He does not hire or dismiss his employees and has a dedicated
team that handles the hiring of chefs and other workers. Tasks andresponsibilities of every
employee are well defined and documented. Based on the given information, Kevin's
restaurant is a _______________ . - Correct Answer- Bureaucratic Organization
15.What exemplifies a political/legal trend in the general organizational environments? -
Correct Answer- Regulations concerning the disposal of biological
16. _________________________ are companies in the same industry that sell similar
products or services to customers. - Correct Answer- Competitors
17. Environment, this scenario best illustrates the effect of the _______________ on
organizations. - Correct Answer- industry regulations component
Questions and CORRECT Answers
1. Whether a person begins his or her career at the entry level or as a supervisor, his or her job
as a manager is to do the work. (T/F)? - Correct Answer- False
2. According to Jeffrey Pfeffer, companies that invest in business ideas will create longlasting
competitive advantages that are difficult for other companies to duplicate. (T/F)? - Correct
Answer- False
3. The __________________ is the decisional role that managers play when they discuss
schedules, projects, goals, outcomes, resources, and employee raises. - Correct Answer-
Negotiator Role
4. ______________ increase in importance as managers rise through the management
hierarchy. - Correct Answer- Conceptual Skills
5. In the context of Mintzberg's managerial roles, managers in the ______________ share
information with people outside their departments or companies. - Correct Answer-
Spokesperson Role
6. A Gantt chart indicates what? - Correct Answer- what tasks must be completed at which
times in order to complete a project
7. One of the practical implications of the contingency approach to management is that
management is much harder than it looks. (T/F)? - Correct Answer- True
8. The contingency approach to management clearly states that all management ideas or
practices are universal. (T/F)? - Correct Answer- False
9. What is a bureaucratic organization? - Correct Answer- - Bureaucracy - the exercise of
control on the basis of knowledge, expertise, or experience
- Be able to connect that to the options given
- promote employees based on their experience or achievements
, - MANAGERS should supervise an organization to reduce favoritism
10.According to Henri Fayol's fourteen principles of management, order can be achieved in
an organization by ___________________. - Correct Answer- By having a place for
everyone and having everyone in his or her place
11.According to Chester Bernard, people will be indifferent to managerial directives or orders
if they _________________ . - Correct Answer- are consistent with the purpose of an
organization
12.Mary Parker Follett believed that the best way to deal with conflict was
_________________. - Correct Answer- Integration
Follett believed that the best way to deal with conflict was not domination, where one side
wins and the other loses, or compromise, where each side gives up some of what it wants, but
integration.
13.Hodge finishes his work before its scheduled end date so that he can help his colleagues
who are lagging behind. In the context of scientific management, Hodge is a(n)
___________________. - Correct Answer- Rate Buster
14.Kevin owns a restaurant. He does not hire or dismiss his employees and has a dedicated
team that handles the hiring of chefs and other workers. Tasks andresponsibilities of every
employee are well defined and documented. Based on the given information, Kevin's
restaurant is a _______________ . - Correct Answer- Bureaucratic Organization
15.What exemplifies a political/legal trend in the general organizational environments? -
Correct Answer- Regulations concerning the disposal of biological
16. _________________________ are companies in the same industry that sell similar
products or services to customers. - Correct Answer- Competitors
17. Environment, this scenario best illustrates the effect of the _______________ on
organizations. - Correct Answer- industry regulations component
