Answers Included ✅
Chapter 01 12ce McShane
1) One of the key requirements of an organization is that it has buildings and equipment.
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2) All organizations have a collective sense of purpose.
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3) Collective entities are called "organizations" when their purpose is to generate profits for
shareholders.
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4) The field of organizational behaviour came into existence in the 1970s.
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5) Organizational behaviour emerged as a distinct field around the 1940s.
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6) The skills and knowledge that employers tend to rank above anything else are in the field of
organizational behaviour.
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7) Problem solving, teamwork, and communication are three important skills that employers
look for in new employees.
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,8) Organizational behaviour knowledge helps us influence people and organizational events.
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9) Companies that apply organizational behaviour knowledge are likely to have greater
financial returns than companies that do not apply organizational behaviour knowledge.
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10) The open systems view recognizes that organizations usually operate without dependence on
or interaction with an external environment.
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11) Organizational effectiveness, not profitability, is considered the "ultimate dependent
variable" in organizational behaviour.
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12) Almost all organizational behaviour theories share an implicit or explicit objective of making
organizations more effective.
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13) The open systems view states that organizations are effective when they maintain a good "fit"
with their external environments.
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14) One problem with the open systems view of organizations is that it neglects to focus on how
well the organization operates internally.
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,15) Human capital refers to the average cost of hiring and firing each employee in the
organization.
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16) The systematic research anchor relies mainly on stories and myths to test hypotheses.
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17) The contingency anchor in organizational behaviour suggests that a particular action may
have different consequences in different situations.
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18) Most organizational topics may be studied from all three levels of analysis: individual, team,
and organization.
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19) The contingency anchor in organizational behaviour suggests that we need to diagnose the
situation to identify the most appropriate action under those specific circumstances.
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20) An inclusive workplace values people of all identities and allows them to be fully themselves
while contributing to the organization.
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21) Deep-level workplace diversity refers to the observable demographic and other overt
differences among employees.
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, 22) Deep-level diversity is evident when employees have conflicting perceptions and attitudes
about the same situation.
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23) Work-life integration assumes that people are able to isolate their various work and nonwork
roles from each other.
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24) Work-life integration can sometimes occur by actually engaging in two or more distinct roles
at the same time.
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25) People who regularly engage in remote work tend to receive less informal information about
promotional opportunities and workplace relations.
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26) The MARS model identifies four factors -- motivation, attitudes, responsibilities, and
situational factors - as the direct predictors of a person's behaviour and performance.
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27) Motivation refers to the forces within a person that affect the direction, intensity, and
persistence of effort for voluntary behaviour.
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