True / False
1. According to the textbook, the keys to successful supply chain management include trust,
cooperation, collaboration and honest, accurate communications between supply chain partners.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-1
2. According to the textbook, retail stores are considered the focal firms in modern supply chains.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-1
3. One definition of supply chain management is "The planning and management of all activities
involved in sourcing and procurement, conversion, and all logistics management activity."
a. True
b. False
,ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-1
4. The universally accepted definition of supply chain management is "the management and
integration of the parties involved in producing the end items coveted by consumers."
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Comprehension
OTHER: Analytic
NOTES: 1-1
5. The assembly or production of finished products, producing the right amount of product, and
ensuring that finished products meet specific quality, cost, and customer service requirements can
all be considered elements of operations.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
,KEYWORDS: Bloom’s: Comprehension
OTHER: Analytic
NOTES: 1-2
6. According to the textbook, supply chains include raw material suppliers, intermediate
component manufacturers, end-product manufacturers, wholesale distributors, retailers and end-
product consumers.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-2
7. Trucking companies, airfreight shipping companies, and information system providers can all
be considered service providers to the supply chain.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Technology
NOTES: 1-2
, 8. According to the textbook, a supply chain's end customers are the only true source of income
for all supply chain organizations.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-2
9. A supply chain performance measurement system focuses on meeting sales or cost figures.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Comprehension
OTHER: Analytic
NOTES: 1-2
10. Reverse logistics activities include the return of defective and damaged items to the
manufacturer, and the recycling of used packaging.
a. True
b. False
ANSWER: True
1. According to the textbook, the keys to successful supply chain management include trust,
cooperation, collaboration and honest, accurate communications between supply chain partners.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-1
2. According to the textbook, retail stores are considered the focal firms in modern supply chains.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-1
3. One definition of supply chain management is "The planning and management of all activities
involved in sourcing and procurement, conversion, and all logistics management activity."
a. True
b. False
,ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-1
4. The universally accepted definition of supply chain management is "the management and
integration of the parties involved in producing the end items coveted by consumers."
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Comprehension
OTHER: Analytic
NOTES: 1-1
5. The assembly or production of finished products, producing the right amount of product, and
ensuring that finished products meet specific quality, cost, and customer service requirements can
all be considered elements of operations.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
,KEYWORDS: Bloom’s: Comprehension
OTHER: Analytic
NOTES: 1-2
6. According to the textbook, supply chains include raw material suppliers, intermediate
component manufacturers, end-product manufacturers, wholesale distributors, retailers and end-
product consumers.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-2
7. Trucking companies, airfreight shipping companies, and information system providers can all
be considered service providers to the supply chain.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Technology
NOTES: 1-2
, 8. According to the textbook, a supply chain's end customers are the only true source of income
for all supply chain organizations.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-2
9. A supply chain performance measurement system focuses on meeting sales or cost figures.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Comprehension
OTHER: Analytic
NOTES: 1-2
10. Reverse logistics activities include the return of defective and damaged items to the
manufacturer, and the recycling of used packaging.
a. True
b. False
ANSWER: True
