Tenancy Deposit Service (TDS) Implementation Plan Template
Purpose: To understand the impact/interaction/feedback the TLYFE application has on tenants since the roll out.
Action Steps Responsibilities Timeline Resources Potential Barriers Communications Plan
What Will Be Done? Who Will Do It? By When? A. Resources Available A. What individuals or Who is involved?
(Day/Month) B. Resources Needed entities might resist? What methods?
(financial, human, B. How do we address this How often?
political & other) resistance?
Step 1: Key ideas/Features ThinkEngine Before ThinkEngine app Last minute bugs in the app, Everyone
added to the app before launch of the development team the partnerships haven’t
launch app gone through in time. The
Indepth version of ideas NFT haven’t been actioned Once at this stage for
and trial app launched yet due to insufficient additional
to staff first before training or lack of staff to development
customer launch do the jobs.
To save money they could
use Job Enrichment to train
the staff on some extra jobs.
Step 2: First rollout of the ThinkEngine 2 months Current customer Not reaching new customers TDS
app allowing for database (Customers or current customers not
TDS marketing of opted in to receive wanting to download ThinkEngine
the app marketing emails inline
with GDPR) Not having enough push Once at this stage to
marketing for the app allow for development
of weaker areas
Step 3: Measure the TDS Stages need Alliances with software Not getting companies Everyone at TDS.
analytics of the app to be set companies that can onboard with the app
gather analytics from Mainly board of
After 1 the app and feedback Indicating a strong reason directors who would
months from customers for as to why it would benefit have to put the case
example Big data and TDS. across to the possible
After 3 how this can be used to companies
Months see how many people
download or engage with
After 6 the app
Months
Purpose: To understand the impact/interaction/feedback the TLYFE application has on tenants since the roll out.
Action Steps Responsibilities Timeline Resources Potential Barriers Communications Plan
What Will Be Done? Who Will Do It? By When? A. Resources Available A. What individuals or Who is involved?
(Day/Month) B. Resources Needed entities might resist? What methods?
(financial, human, B. How do we address this How often?
political & other) resistance?
Step 1: Key ideas/Features ThinkEngine Before ThinkEngine app Last minute bugs in the app, Everyone
added to the app before launch of the development team the partnerships haven’t
launch app gone through in time. The
Indepth version of ideas NFT haven’t been actioned Once at this stage for
and trial app launched yet due to insufficient additional
to staff first before training or lack of staff to development
customer launch do the jobs.
To save money they could
use Job Enrichment to train
the staff on some extra jobs.
Step 2: First rollout of the ThinkEngine 2 months Current customer Not reaching new customers TDS
app allowing for database (Customers or current customers not
TDS marketing of opted in to receive wanting to download ThinkEngine
the app marketing emails inline
with GDPR) Not having enough push Once at this stage to
marketing for the app allow for development
of weaker areas
Step 3: Measure the TDS Stages need Alliances with software Not getting companies Everyone at TDS.
analytics of the app to be set companies that can onboard with the app
gather analytics from Mainly board of
After 1 the app and feedback Indicating a strong reason directors who would
months from customers for as to why it would benefit have to put the case
example Big data and TDS. across to the possible
After 3 how this can be used to companies
Months see how many people
download or engage with
After 6 the app
Months
