Measuring performance...
… is important because it allows you to take
immediate action if problems occur
It is not enough to measure outputs - you
also need to measure processes & inputs!
The contract review report should contain:
executive summary
contract performance indicators
progress against schedule
performance against budget
quality issues
other issues
ITC M9:U5:5.2-1
, Action Point 5.2-1
Contract review report
Is a contract review report normally prepared in your
company (or one that you know well) to facilitate contract
implementation?
If no, why not? If yes, list what is normally included in
the report.
ITC M9:U5:5.2-2
, Measuring performance...
Integrated approach for measuring
performance
Specific issues relating to:
Time 12
9 3
6
Cost
Quality
ITC M9:U5:5.2-3
, Integrated approach
Time, cost & quality cannot be managed in
isolation, as changes in one area will often
affect another
Instead of tracking actual costs on a task-
by-task basis, assess performance when the
work is accomplished
ITC M9:U5:5.3-1
… is important because it allows you to take
immediate action if problems occur
It is not enough to measure outputs - you
also need to measure processes & inputs!
The contract review report should contain:
executive summary
contract performance indicators
progress against schedule
performance against budget
quality issues
other issues
ITC M9:U5:5.2-1
, Action Point 5.2-1
Contract review report
Is a contract review report normally prepared in your
company (or one that you know well) to facilitate contract
implementation?
If no, why not? If yes, list what is normally included in
the report.
ITC M9:U5:5.2-2
, Measuring performance...
Integrated approach for measuring
performance
Specific issues relating to:
Time 12
9 3
6
Cost
Quality
ITC M9:U5:5.2-3
, Integrated approach
Time, cost & quality cannot be managed in
isolation, as changes in one area will often
affect another
Instead of tracking actual costs on a task-
by-task basis, assess performance when the
work is accomplished
ITC M9:U5:5.3-1
