BSW || QUESTIONS WITH COMPLETE SOLUTIONS.
1. A client who has recently retired tells a social worker that his life has always been consumed
by his job. He was focused on rising to the top of his industry and increasing his earnings. The
client feels that he would now like to "make a difference by giving back" and would like to
donate his time and money to helping others. This client is MOST likely: A. Progressing through
a typical psychosocial stage of development B. Worried about having something productive to
do now that he is retired C. Wanting to teach others how to be successful in their chosen fields
D. Experiencing a loss in role functioning that often accompanies retirement correct answers A.
A social worker is asked to evaluate the effectiveness of a behavioral program aimed at
increasing social skills of children. While collecting baseline data, she asks a colleague to
independently record the number of social interactions observed prior to the start of the program.
The colleague's information is then compared to that obtained by the social worker. This
approach is MOST likely used by the social worker due to concerns about: A. Validity of the
research being conducted B. Response bias due to social desirability C. Reliability of the
observations made D. Homogeneity of the sample correct answers C
. Which of the following is NOT an assumption of age-stage developmental theorists? A.
Development is discontinuous, with qualitatively different capacities emerging in each stage B.
Stages are related to age C. Stages occur in a specific order, with each stage building on
capacities developed in the previous stage D. Development in early childhood has an impact on
development later in lif correct answers D
A process during which a conditioned response gradually stops occurring due to the withholding
of a reinforcer is known as: A. Aversion therapy B. Negative reinforcement C. Extinction D.
Classical conditioning correct answers c
Which of the following service provisions is based on a residual approach to social welfare? A.
Public education B. Supplemental nutrition assistance C. Law enforcement D. Social security
correct answers b
A client reports getting fired from her job. When asked about the reason for her termination, she
states that it was due to her boss being jealous of her. However, performance appraisals reveal
that the client was late for work and did not complete tasks accurately or in a timely fashion. The
client is MOST likely using which of the following defense mechanisms with regard to her
firing? A. Rationalization B. Displacemen correct answers a
Which of the following statements is true about BOTH consultants and supervisors in social
work? A. Consultants have specialized expertise while supervisors are generalists B. Consultants
and supervisors provide time-limited assistance in solving identified problems C. Consultants
charge high fees for their services while supervisors do not D. Consultants have no formal
authority within organizations while supervisors do correct answers d
Which of the following is NOT a purpose of licensing social work practice? A. To establish
regulations to serve as standards for professional practice B. To provide mechanism for
,gatekeeping of those who do not have requisite knowledge and/or education from practicing C.
To raise social work salaries so that they are more closely aligned with other licensed
professionals D. To monitor those in practice to ensure compliance with established rules, taking
remedial action as needed correct answers c
. The primary focus of crisis intervention in social work is to: A. Help clients learn coping skills
so that they can avoid the onset of crises in the future B. Provide immediate assistance to address
presenting problems C. Identify factors that have caused the crises for the development of
preventative measures D. Deal with the emotional and psychological consequences of trauma to
avoid long-term effects correct answers b
Comorbidity can be used to describe a client who: A. Is diagnosed with a terminal illness B. Has
a medical problem that shortens the life span C. Experiences suicidal ideations that result in a
preoccupation with death D. Possesses both mental health and substance use disorders correct
answers d
client states that she feels that she has been discriminated against at her workplace due to her
sexual orientation. She is upset by this treatment and would like to find another job as she does
not think that she will be successful in fighting the agency bias. The client has worked for her
employer for many years without advancement and believes it is due to her marriage to another
woman. In this situation it is BEST for the social worker to help the client: A. Address the
emotional consequences of discrimination B. Find another job that will offer advancement
opportunities C. Determine if other employees have suffered discrimination D. Fight the
agency's discriminatory practices correct answers d
A social worker learns that his client is a close personal friend of his supervisor. Neither the
client nor the supervisor is aware of this situation. In order to address it ethically, the social
worker should: A. Keep the circumstances confidential, not disclosing it to either the client or the
supervisor B. Refer the client to another agency in the community C. Inform the client of the
situation and arrange for alternate supervision within the agency D. Ask the client if this situation
poses a problem correct answers c
A social worker refers a client to another agency for assistance. After several months, the client
returns to the social worker as she believes that the agency to which she was referred is engaging
in fraudulent billing practices. The client has received notices from her insurance company that
claims have been submitted and paid for services not received. In this situation, the social worker
should FIRST: A. Ask the client for the bills and receipts to determine if the allegations are
supported B. Provide the client with a referral to another agency C. Inform the client of the
methods for making an official report of her stated concerns D. Contact the agency to determine
their reasons for submitting the claims correct answers c
A former client comes to see a social worker to get a copy of his record. As he appears to be in
crisis, the social worker is concerned that he will not be able to handle the sensitive material in it,
causing him harm. The social worker tells the client that it cannot be released at this time and
documents her concerns in the record. This social worker's actions are: A. Unethical as the social
worker does not know the reasons for the client's request B. Ethical as the client is no longer
, receiving services from the social worker C. Unethical as the client always has the right to have a
copy of his record D. Ethical based on the competency of the client correct answers d
. A social worker has identified an ethical dilemma that exists in her agency. According to the
principles of ethical problem-solving, she should NEXT: A. Gather information on why the
dilemma emerged and how long it has been present B. Determine whether the social work
licensing board has regulations to assist with resolving it C. Inform her supervisor of the problem
immediately to avoid negative consequences D. Weight ethical issues in light of the values and
principles in the professional code of ethics correct answers d
A social worker gets a referral for a mandated client. When engaging with the client, it is MOST
important for the social worker to: A. Ask the client what services are needed B. Stress that
information will be kept confidential by the social worker C. Recognize that the client is likely
ambivalent about receiving services D. Find out why the client has been determined to need
assistanc correct answers c
When a social worker is working with a client with multiple problems, it is MOST helpful for the
social worker to: A. Adhere closely to the steps in the problem-solving process to ensure
effective treatment B. Remember the importance of individual dignity as a core social work
value C. Recognize that the client must satisfy lower-level needs before moving on to meet
higher-level ones D. Work toward establishing a therapeutic relationship built on trust and
respect correct answers c
The belief that society should be comprised of those from different social classes, religions,
races, and so on is known as: A. Diversity B. Equality C. Ethnocentrism D. Pluralism correct
answers d
When a social worker is court-mandated to disclose confidential client information without
consent and such disclosure can cause harm to the client, the social worker must take all of the
following actions EXCEPT: A. Requesting that the court withdraw the court order B.
Advocating that the information released be as limited as possible C. Asking that the records be
unavailable for public inspection D. Redacting all the harmful information prior to submitting
them to the cour correct answers d
The primary function of case management in social work is to: A. Identify the biopsychosocial-
cultural-spiritual needs of clients B. Navigate a fragmented service delivery system C. Make
system-level changes to address societal problems D. Cure emotional or mental dysfunction
experienced by client correct answers b
. Which of the following is TRUE about power structures in organizations? A. Organizations
have both formal and informal power structures B. Organizational hierarchies dictate influence
in decision-making C. Power structures in organizations are stable over time D. Power structures
focus on making organizational changes to maximize effectiveness and efficiency correct
answers a
1. A client who has recently retired tells a social worker that his life has always been consumed
by his job. He was focused on rising to the top of his industry and increasing his earnings. The
client feels that he would now like to "make a difference by giving back" and would like to
donate his time and money to helping others. This client is MOST likely: A. Progressing through
a typical psychosocial stage of development B. Worried about having something productive to
do now that he is retired C. Wanting to teach others how to be successful in their chosen fields
D. Experiencing a loss in role functioning that often accompanies retirement correct answers A.
A social worker is asked to evaluate the effectiveness of a behavioral program aimed at
increasing social skills of children. While collecting baseline data, she asks a colleague to
independently record the number of social interactions observed prior to the start of the program.
The colleague's information is then compared to that obtained by the social worker. This
approach is MOST likely used by the social worker due to concerns about: A. Validity of the
research being conducted B. Response bias due to social desirability C. Reliability of the
observations made D. Homogeneity of the sample correct answers C
. Which of the following is NOT an assumption of age-stage developmental theorists? A.
Development is discontinuous, with qualitatively different capacities emerging in each stage B.
Stages are related to age C. Stages occur in a specific order, with each stage building on
capacities developed in the previous stage D. Development in early childhood has an impact on
development later in lif correct answers D
A process during which a conditioned response gradually stops occurring due to the withholding
of a reinforcer is known as: A. Aversion therapy B. Negative reinforcement C. Extinction D.
Classical conditioning correct answers c
Which of the following service provisions is based on a residual approach to social welfare? A.
Public education B. Supplemental nutrition assistance C. Law enforcement D. Social security
correct answers b
A client reports getting fired from her job. When asked about the reason for her termination, she
states that it was due to her boss being jealous of her. However, performance appraisals reveal
that the client was late for work and did not complete tasks accurately or in a timely fashion. The
client is MOST likely using which of the following defense mechanisms with regard to her
firing? A. Rationalization B. Displacemen correct answers a
Which of the following statements is true about BOTH consultants and supervisors in social
work? A. Consultants have specialized expertise while supervisors are generalists B. Consultants
and supervisors provide time-limited assistance in solving identified problems C. Consultants
charge high fees for their services while supervisors do not D. Consultants have no formal
authority within organizations while supervisors do correct answers d
Which of the following is NOT a purpose of licensing social work practice? A. To establish
regulations to serve as standards for professional practice B. To provide mechanism for
,gatekeeping of those who do not have requisite knowledge and/or education from practicing C.
To raise social work salaries so that they are more closely aligned with other licensed
professionals D. To monitor those in practice to ensure compliance with established rules, taking
remedial action as needed correct answers c
. The primary focus of crisis intervention in social work is to: A. Help clients learn coping skills
so that they can avoid the onset of crises in the future B. Provide immediate assistance to address
presenting problems C. Identify factors that have caused the crises for the development of
preventative measures D. Deal with the emotional and psychological consequences of trauma to
avoid long-term effects correct answers b
Comorbidity can be used to describe a client who: A. Is diagnosed with a terminal illness B. Has
a medical problem that shortens the life span C. Experiences suicidal ideations that result in a
preoccupation with death D. Possesses both mental health and substance use disorders correct
answers d
client states that she feels that she has been discriminated against at her workplace due to her
sexual orientation. She is upset by this treatment and would like to find another job as she does
not think that she will be successful in fighting the agency bias. The client has worked for her
employer for many years without advancement and believes it is due to her marriage to another
woman. In this situation it is BEST for the social worker to help the client: A. Address the
emotional consequences of discrimination B. Find another job that will offer advancement
opportunities C. Determine if other employees have suffered discrimination D. Fight the
agency's discriminatory practices correct answers d
A social worker learns that his client is a close personal friend of his supervisor. Neither the
client nor the supervisor is aware of this situation. In order to address it ethically, the social
worker should: A. Keep the circumstances confidential, not disclosing it to either the client or the
supervisor B. Refer the client to another agency in the community C. Inform the client of the
situation and arrange for alternate supervision within the agency D. Ask the client if this situation
poses a problem correct answers c
A social worker refers a client to another agency for assistance. After several months, the client
returns to the social worker as she believes that the agency to which she was referred is engaging
in fraudulent billing practices. The client has received notices from her insurance company that
claims have been submitted and paid for services not received. In this situation, the social worker
should FIRST: A. Ask the client for the bills and receipts to determine if the allegations are
supported B. Provide the client with a referral to another agency C. Inform the client of the
methods for making an official report of her stated concerns D. Contact the agency to determine
their reasons for submitting the claims correct answers c
A former client comes to see a social worker to get a copy of his record. As he appears to be in
crisis, the social worker is concerned that he will not be able to handle the sensitive material in it,
causing him harm. The social worker tells the client that it cannot be released at this time and
documents her concerns in the record. This social worker's actions are: A. Unethical as the social
worker does not know the reasons for the client's request B. Ethical as the client is no longer
, receiving services from the social worker C. Unethical as the client always has the right to have a
copy of his record D. Ethical based on the competency of the client correct answers d
. A social worker has identified an ethical dilemma that exists in her agency. According to the
principles of ethical problem-solving, she should NEXT: A. Gather information on why the
dilemma emerged and how long it has been present B. Determine whether the social work
licensing board has regulations to assist with resolving it C. Inform her supervisor of the problem
immediately to avoid negative consequences D. Weight ethical issues in light of the values and
principles in the professional code of ethics correct answers d
A social worker gets a referral for a mandated client. When engaging with the client, it is MOST
important for the social worker to: A. Ask the client what services are needed B. Stress that
information will be kept confidential by the social worker C. Recognize that the client is likely
ambivalent about receiving services D. Find out why the client has been determined to need
assistanc correct answers c
When a social worker is working with a client with multiple problems, it is MOST helpful for the
social worker to: A. Adhere closely to the steps in the problem-solving process to ensure
effective treatment B. Remember the importance of individual dignity as a core social work
value C. Recognize that the client must satisfy lower-level needs before moving on to meet
higher-level ones D. Work toward establishing a therapeutic relationship built on trust and
respect correct answers c
The belief that society should be comprised of those from different social classes, religions,
races, and so on is known as: A. Diversity B. Equality C. Ethnocentrism D. Pluralism correct
answers d
When a social worker is court-mandated to disclose confidential client information without
consent and such disclosure can cause harm to the client, the social worker must take all of the
following actions EXCEPT: A. Requesting that the court withdraw the court order B.
Advocating that the information released be as limited as possible C. Asking that the records be
unavailable for public inspection D. Redacting all the harmful information prior to submitting
them to the cour correct answers d
The primary function of case management in social work is to: A. Identify the biopsychosocial-
cultural-spiritual needs of clients B. Navigate a fragmented service delivery system C. Make
system-level changes to address societal problems D. Cure emotional or mental dysfunction
experienced by client correct answers b
. Which of the following is TRUE about power structures in organizations? A. Organizations
have both formal and informal power structures B. Organizational hierarchies dictate influence
in decision-making C. Power structures in organizations are stable over time D. Power structures
focus on making organizational changes to maximize effectiveness and efficiency correct
answers a
