QUESTIONS WITH VERIFIED ANSWERS|
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1. Due to water migration, most drapery and upholstery in contact with
moisture will develop __________ stains over time.
Answer: Water
2. Water damage restoration is not complete until materials are returned to a
__________ __________ condition.
Answer: Pre-damage or former state
3. What are the three categories of water sanitation?
Answer: Category 1, Category 2, and Category 3
4. Carpet __________ is always replaced in Category 2 and 3 losses if wet.
Answer: Pad
5. The absorption process becomes more dramatic above __________ % RH.
Answer: 60%
6. Hygroscopic materials absorb moisture until they reach __________ with
the environment.
Answer: Equilibrium
7. What are the four classes of water damage?
Answer: Class 1, Class 2, Class 3, and Class 4
, 8. The standard of care for water damage restoration is __________.
Answer: ANSI S500
9. What are the two types of secondary damage?
Answer: Hygroscopic and fungal/mold
10. Accurate written __________ must begin at first contact.
Answer: Records
11. A __________ __________ must be signed before work begins.
Answer: Work Authorization
12. An insurance __________ should be explained before responding.
Answer: Deductible
13. Restoration companies must provide a __________ hour response.
Answer: 24
14. Third party evaluations may be required for __________ health issues or
high __________ occupants.
Answer: Public / risk
15. I.E.P. stands for __________ __________ __________.
Answer: Indoor Environmental Professional
16. What tool documents jobsite conditions on arrival?
Answer: Camera / photographs
17. As moisture evaporates, surface temperature becomes __________.
Answer: Cooler
18. Dehumidification reduces the __________ content of the air.
Answer: Moisture