MADM 301 FINAL EXAM QUESTIONS
AND ANSWERS 100% PASS
Whether a person begins his or her career at the entry level or as a supervisor, his or her job as
a manager is to do the work - ANS false
Aaron, the chief executive officer of Periwinkle Inc., often sits on the board of other companies
to share viewpoints on business operations. In this case, which of the following managerial roles
does Aaron perform? - ANS the liaison role
Mike supervises the work of factory workers in an automobile manufacturing firm. Most of his
time is spent on quality control, scheduling workers, and training new employees. Mike can be
categorized as a - ANS first-line manager
In the context of management functions, which of the following is true of planning? - ANS it
is one of the best ways to improve performance
Frederick Taylot want to make organizations more ____ , ___ and _____ - ANS standardized,
efficient, productive
The management function of controlling involves inspiring and motivating employees to work
hard to achieve organizational goals - ANS false
As a supervisor at an automobile service center, Jacob is bossy, arrogant, and insensitive to the
needs of his subordinates. He is unable to delegate tasks effectively. This scenario illustrates that
Jacob has the characteristic of a - ANS derailer
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Technical skills are more important for top managers and middle managers than they are for
lower-level managers - ANS false
According to Henry Mintzberg, in the ___, managers motivate and enoruage workers o
acomp.ish organizational objectives - ANS leader role
In the context of Mintzberg's managerial roles, managers in the __ share information with
people outside their departments or companies - ANS spokesperson role
Which of the following is a characteristic of derailers - ANS They are abrasive and intimidating
The ____ is the decisional role that managers play when they discuss schedules, projects, goals,
outcomesm reosurcesm, and employer aises - ANS negotiator role
According to Linda Hill's study, after the first year of managerial experience, managers tend to -
ANS Use positive reinforcement
As the chief executive officer of Hayden Corp, Kim found an effective way to reward high-
performing employees and boost their morale during an economic downturn. In this scenario,
Kim was engaged in which of the following - ANS leading
Providing a great shopping experience to customers is one of the important objectives of Purple
Fashions Inc, a clothing store. To achieve this objective, the company has a team of committed
customer service professionals, whose job is to ensure that customers get exactly what they
want. This scenario illustrated that Purple Fahsions is trying to achieve - ANS organizational
effectiveness
According to Stanford University business professor Jeg=ffery Pfeffer, which of the following
ideas is used by managers in top-performing companies - ANS self-managing teams
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, to After graduating from one of the highest-ranked business schools in the world, Alfred was
hired as a divisional marketing manager at a computer hardware company. His job profile
included planning the marketing activities for the next fiscal year, allocating funds, and
overseeing the performance of marketing representatives. In this given scenario, Alfred was
most likely hired as a - ANS middle manager
Venus Diner, a fast food restaurant, has installed two additional billing counters to reduce
waiting time for its customers. This has helped the restaurant improve its customer service and
satisfaction. This scenario illustrates that Venus Diner is striving for ___ - ANS effectiveness
to combat increasing competition by lowering its prices,Rumbearc Inc, a paper carton box
manufacturing company, decided to mechanize most of its production processes. Subsequently,
Rita, the chief human resources officer of the company, makes a media announcement
regarding its decision to lay off 600 employees. In the context of managerial roles, which of the
following roles does Rita illustrate in this scenario? - ANS spokesperson
A business administrator in a school is determining how classes will be scheduled, which rooms
will be allocated, and who will teach which subjects in the curriculum will be taught. Which of
the following management functions is illustrated in this scenario? - ANS organizing
___ skills are equally important to all levels of managment, from team leaders to cheif exectuive
offiers - ANS human
_____ increase in importance as managers rise through the management hierarchy. -
ANS conceptual skills
As soon as she allocates tasks to her subordinates, Yolanda, an account manager, thinks about
the next set of tasks that she can allocate to them so that she can gain credit from her superiors
in the organization. Which of the following management mistakes is evident in this act of
Yolanda? - ANS being overly ambitious
Which of the following is a relatively new kind of management position that has developed as
companies shifted to self-managing groups? - ANS a team leader
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
AND ANSWERS 100% PASS
Whether a person begins his or her career at the entry level or as a supervisor, his or her job as
a manager is to do the work - ANS false
Aaron, the chief executive officer of Periwinkle Inc., often sits on the board of other companies
to share viewpoints on business operations. In this case, which of the following managerial roles
does Aaron perform? - ANS the liaison role
Mike supervises the work of factory workers in an automobile manufacturing firm. Most of his
time is spent on quality control, scheduling workers, and training new employees. Mike can be
categorized as a - ANS first-line manager
In the context of management functions, which of the following is true of planning? - ANS it
is one of the best ways to improve performance
Frederick Taylot want to make organizations more ____ , ___ and _____ - ANS standardized,
efficient, productive
The management function of controlling involves inspiring and motivating employees to work
hard to achieve organizational goals - ANS false
As a supervisor at an automobile service center, Jacob is bossy, arrogant, and insensitive to the
needs of his subordinates. He is unable to delegate tasks effectively. This scenario illustrates that
Jacob has the characteristic of a - ANS derailer
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Technical skills are more important for top managers and middle managers than they are for
lower-level managers - ANS false
According to Henry Mintzberg, in the ___, managers motivate and enoruage workers o
acomp.ish organizational objectives - ANS leader role
In the context of Mintzberg's managerial roles, managers in the __ share information with
people outside their departments or companies - ANS spokesperson role
Which of the following is a characteristic of derailers - ANS They are abrasive and intimidating
The ____ is the decisional role that managers play when they discuss schedules, projects, goals,
outcomesm reosurcesm, and employer aises - ANS negotiator role
According to Linda Hill's study, after the first year of managerial experience, managers tend to -
ANS Use positive reinforcement
As the chief executive officer of Hayden Corp, Kim found an effective way to reward high-
performing employees and boost their morale during an economic downturn. In this scenario,
Kim was engaged in which of the following - ANS leading
Providing a great shopping experience to customers is one of the important objectives of Purple
Fashions Inc, a clothing store. To achieve this objective, the company has a team of committed
customer service professionals, whose job is to ensure that customers get exactly what they
want. This scenario illustrated that Purple Fahsions is trying to achieve - ANS organizational
effectiveness
According to Stanford University business professor Jeg=ffery Pfeffer, which of the following
ideas is used by managers in top-performing companies - ANS self-managing teams
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, to After graduating from one of the highest-ranked business schools in the world, Alfred was
hired as a divisional marketing manager at a computer hardware company. His job profile
included planning the marketing activities for the next fiscal year, allocating funds, and
overseeing the performance of marketing representatives. In this given scenario, Alfred was
most likely hired as a - ANS middle manager
Venus Diner, a fast food restaurant, has installed two additional billing counters to reduce
waiting time for its customers. This has helped the restaurant improve its customer service and
satisfaction. This scenario illustrates that Venus Diner is striving for ___ - ANS effectiveness
to combat increasing competition by lowering its prices,Rumbearc Inc, a paper carton box
manufacturing company, decided to mechanize most of its production processes. Subsequently,
Rita, the chief human resources officer of the company, makes a media announcement
regarding its decision to lay off 600 employees. In the context of managerial roles, which of the
following roles does Rita illustrate in this scenario? - ANS spokesperson
A business administrator in a school is determining how classes will be scheduled, which rooms
will be allocated, and who will teach which subjects in the curriculum will be taught. Which of
the following management functions is illustrated in this scenario? - ANS organizing
___ skills are equally important to all levels of managment, from team leaders to cheif exectuive
offiers - ANS human
_____ increase in importance as managers rise through the management hierarchy. -
ANS conceptual skills
As soon as she allocates tasks to her subordinates, Yolanda, an account manager, thinks about
the next set of tasks that she can allocate to them so that she can gain credit from her superiors
in the organization. Which of the following management mistakes is evident in this act of
Yolanda? - ANS being overly ambitious
Which of the following is a relatively new kind of management position that has developed as
companies shifted to self-managing groups? - ANS a team leader
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
