BUS 271 EXAM 1 SITAL SIGH STUDY GUIDE
analytical report - Answers --information + analysis or interpretation from the report's
writer
-make decisions or solve problems
informational reports - Answers --information only (no commentary)
-data, facts, and results
recommendation and research reports - Answers --information examination and
suitable action
-explain why your recommendation is right
What is APA format? - Answers -the official style of the American Psychological
Association (APA) and is commonly used to cite sources in psychology, education, and
the social sciences
introduction - Answers --topic and scope
-preview
-where is the information coming from?
body - Answers --info collected
-research, stats, quotes, evidence
-divided neatly
the us of graphics in discussions 3 purposes - Answers -1. clarify
2. simplify
3. reinforce data
purpose of an appendix? - Answers -provide supplementary information to enhance the
report
primary research - Answers -firsthand data such as survey responses or observations
related to your study
secondary research - Answers -info already created by others. printed or electronic
Both research - Answers -studies and conclusions drawn by others
effective meetings - Answers --establish and agenda
-require all members to come prepared with pre-work
-have meeting facilitator and note taker
-establish specific next steps for next meeting
-listen to all members openly
, interpersonal communication styles - Answers --passive
-aggressive
-passive/aggressive
-assertive
non-verbal communication - Answers --meta
-kinesic
effective groups - Answers --focus on the common goal
-define role for each member
-establish group norms
-establish leaders and check status
-listen to all members
positive - Answers --facilitator
-harmonizer
-record keeper
-reporter/editor
-leader
negative - Answers --isolater
-dominator
-free rider
-detractor
-airhead
in person meeting - Answers -which medium is most appropriate for letting an
employee know they are let go
step 1 - Answers -consider the explicable contextual forces
step 2 - Answers -determine the purpose and select an appropriate channel and
medium
step 3 - Answers -envision the audience
step 4 - Answers -adapt the message to the audience's needs and concerns
step 5 - Answers -organize the message
step 6 - Answers -prepare the first draft
signature block - Answers --use an appropriate signature
-provide all contact info
-keep it clean and professional
analytical report - Answers --information + analysis or interpretation from the report's
writer
-make decisions or solve problems
informational reports - Answers --information only (no commentary)
-data, facts, and results
recommendation and research reports - Answers --information examination and
suitable action
-explain why your recommendation is right
What is APA format? - Answers -the official style of the American Psychological
Association (APA) and is commonly used to cite sources in psychology, education, and
the social sciences
introduction - Answers --topic and scope
-preview
-where is the information coming from?
body - Answers --info collected
-research, stats, quotes, evidence
-divided neatly
the us of graphics in discussions 3 purposes - Answers -1. clarify
2. simplify
3. reinforce data
purpose of an appendix? - Answers -provide supplementary information to enhance the
report
primary research - Answers -firsthand data such as survey responses or observations
related to your study
secondary research - Answers -info already created by others. printed or electronic
Both research - Answers -studies and conclusions drawn by others
effective meetings - Answers --establish and agenda
-require all members to come prepared with pre-work
-have meeting facilitator and note taker
-establish specific next steps for next meeting
-listen to all members openly
, interpersonal communication styles - Answers --passive
-aggressive
-passive/aggressive
-assertive
non-verbal communication - Answers --meta
-kinesic
effective groups - Answers --focus on the common goal
-define role for each member
-establish group norms
-establish leaders and check status
-listen to all members
positive - Answers --facilitator
-harmonizer
-record keeper
-reporter/editor
-leader
negative - Answers --isolater
-dominator
-free rider
-detractor
-airhead
in person meeting - Answers -which medium is most appropriate for letting an
employee know they are let go
step 1 - Answers -consider the explicable contextual forces
step 2 - Answers -determine the purpose and select an appropriate channel and
medium
step 3 - Answers -envision the audience
step 4 - Answers -adapt the message to the audience's needs and concerns
step 5 - Answers -organize the message
step 6 - Answers -prepare the first draft
signature block - Answers --use an appropriate signature
-provide all contact info
-keep it clean and professional
