BUS 271 FINAL EXAM QUESTIONS & ANSWERS
Best practice for a face-to-face marketing interview? - Answers -Set a clear time limit
for the interview and prepare questions in advance.
Which is NOT protected under federal law for hiring decisions? - Answers -Personal
Appearance.
Why avoid asking about age, race, gender, or religion in interviews? - Answers -It helps
to avoid legal issues and potential discrimination claims.
Job posting asks about salary expectations and relocation—what phase is this? -
Answers -Application.
How to minimize implicit bias in the hiring process? - Answers -Use a standardized set
of evaluation criteria for all candidates.
Best practice before a video interview? - Answers -Starting the video meeting in
advance to check the technology.
First step when preparing for a remote interview as interviewer? - Answers -Review the
job description and job specifications.
Posting a software engineer opening on a niche engineering site is what screening
technique? - Answers -Evaluation by association.
Why give candidates a realistic job preview? - Answers -To ensure they fully
understand the job and organization, reducing turnover.
What to AVOID including in a job offer to prevent confusion about job security? -
Answers -Language suggesting a long-term commitment.
NOT a characteristic of an effective informative business message? - Answers -Making
the message intentionally vague to encourage curiosity.
Best way to share a document so everyone can comment in one thread? - Answers -
Group email with the document attached.
Best response to unfair, frustrating feedback while staying professional? - Answers -
Accept your initial emotional reaction and then plan a constructive response.
Quick appreciation note to your team during a busy day—best platform? - Answers -
Short message in the team's group chat.
, What keeps a customer-feedback message positive despite critical content? - Answers
-Ending with a future-looking statement that avoids referring to the problem.
Best way to encourage healthy risk-taking in a team message? - Answers -Encourage
team members to share their innovative ideas and support them.
Best channel for a long, detailed new policy to all employees? - Answers -Email.
Message for international partners who value relationship-building—what include? -
Answers -Extended small talk to build rapport before mentioning the timeline change.
Best way to BEGIN feedback to a catering company that performed poorly? - Answers -
Compliment the company's past services before addressing the issues.
Primary benefit of daily check-ins that adjust tasks by availability and expertise? -
Answers -Increases team productivity.
Key consideration when structuring communication pathways in a large team? -
Answers -Deciding who needs to know what and when.
What most contributes to high cohesion and mutual help in a team? - Answers -Shared
values and mutual support.
First step in a collaborative writing project? - Answers -Creating an outline for the
document.
Drawback of a small team with no clear comms structure and too many messages? -
Answers -Information overload.
Why are teams increasingly important in modern business? - Answers -Teams are
effective in achieving well-defined goals.
What aspect of teams is highlighted in a virtual marketing campaign team? - Answers -
Common goals with interdependent roles.
Which team role helps counteract groupthink? - Answers -Devil's advocate.
Client keeps backing up when you approach—what do you do? - Answers -Maintain a
greater distance to respect their personal space.
Best tool to keep everyone updated on tasks and progress? - Answers -Trello.
How to interpret lack of direct eye contact from a foreign teammate? - Answers -As a
cultural norm that may differ from yours.
Best practice for a face-to-face marketing interview? - Answers -Set a clear time limit
for the interview and prepare questions in advance.
Which is NOT protected under federal law for hiring decisions? - Answers -Personal
Appearance.
Why avoid asking about age, race, gender, or religion in interviews? - Answers -It helps
to avoid legal issues and potential discrimination claims.
Job posting asks about salary expectations and relocation—what phase is this? -
Answers -Application.
How to minimize implicit bias in the hiring process? - Answers -Use a standardized set
of evaluation criteria for all candidates.
Best practice before a video interview? - Answers -Starting the video meeting in
advance to check the technology.
First step when preparing for a remote interview as interviewer? - Answers -Review the
job description and job specifications.
Posting a software engineer opening on a niche engineering site is what screening
technique? - Answers -Evaluation by association.
Why give candidates a realistic job preview? - Answers -To ensure they fully
understand the job and organization, reducing turnover.
What to AVOID including in a job offer to prevent confusion about job security? -
Answers -Language suggesting a long-term commitment.
NOT a characteristic of an effective informative business message? - Answers -Making
the message intentionally vague to encourage curiosity.
Best way to share a document so everyone can comment in one thread? - Answers -
Group email with the document attached.
Best response to unfair, frustrating feedback while staying professional? - Answers -
Accept your initial emotional reaction and then plan a constructive response.
Quick appreciation note to your team during a busy day—best platform? - Answers -
Short message in the team's group chat.
, What keeps a customer-feedback message positive despite critical content? - Answers
-Ending with a future-looking statement that avoids referring to the problem.
Best way to encourage healthy risk-taking in a team message? - Answers -Encourage
team members to share their innovative ideas and support them.
Best channel for a long, detailed new policy to all employees? - Answers -Email.
Message for international partners who value relationship-building—what include? -
Answers -Extended small talk to build rapport before mentioning the timeline change.
Best way to BEGIN feedback to a catering company that performed poorly? - Answers -
Compliment the company's past services before addressing the issues.
Primary benefit of daily check-ins that adjust tasks by availability and expertise? -
Answers -Increases team productivity.
Key consideration when structuring communication pathways in a large team? -
Answers -Deciding who needs to know what and when.
What most contributes to high cohesion and mutual help in a team? - Answers -Shared
values and mutual support.
First step in a collaborative writing project? - Answers -Creating an outline for the
document.
Drawback of a small team with no clear comms structure and too many messages? -
Answers -Information overload.
Why are teams increasingly important in modern business? - Answers -Teams are
effective in achieving well-defined goals.
What aspect of teams is highlighted in a virtual marketing campaign team? - Answers -
Common goals with interdependent roles.
Which team role helps counteract groupthink? - Answers -Devil's advocate.
Client keeps backing up when you approach—what do you do? - Answers -Maintain a
greater distance to respect their personal space.
Best tool to keep everyone updated on tasks and progress? - Answers -Trello.
How to interpret lack of direct eye contact from a foreign teammate? - Answers -As a
cultural norm that may differ from yours.
