EECS 3461: FINAL EXAM STUDY GUIDE
100% VERIFIED.
MICE - ANS manipulating
instructing
conversing
exploring
UIA - ANS Universal design: for use of all people
Inclusive design: for use of people with diverse backrounds, age etc
Accessible Design: for use of people with disabilities
types of data - ANS qualitative and quantitative
quantitative data - ANS answers how much? measured (numbers, stats)
qualitative data - ANS answer what and why? observed(descriptions, themes)
subjective data - ANS an individual's opinion, preference or anything (not from external
measure)
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Quantitative: user rates system 8/10 for ease of use Qualitative: user thinks computers are too
expensive
objective data - ANS external to the mind data, concerns facts and measurements
Quantitative: user took 45 seconds to complete task Qualitative: user owns an iPhone
data gathering techniques - ANS questionnare, interview, direct observation, think aloud, co-
discovery, time, physiological data
questionnare questions - ANS multiple choice
likert scale: about agreement, strongly agree, strongly disagree thing
semantic: 2 opposing poles, pair of attitudes rep'd as pair of adjectives (attractive, ugly)
open ended: allow users to expand on opinions
types of questions - ANS closed: 1 answer
open: opinionated, no right answer
what are interviews - ANS pre-determined set of questions, like a convo, flexible
types of interviews - ANS structured: no probing questions, predefined questions, easy to
replicate, mostly closed questions
unstructured: diving deeper and into details, unprepared questions based on respondent's
answers, difficult to replicate, mostly open questions
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, semi-structured: mix of both above
focus groups - ANS group interviews
2-10 people interviewed at a time
moderator present, recorded
types of observation - ANS direct: evaluator just watches without interruption
think-aloud: users are asked to say what theyre thinking/doing
co-discovering learning: two people do task together, normal convo, provides insight into
thinking process
types of data gathered - ANS performance data: time, clocks, scores, outcomes
physiological: eye-tracking, ecg/ekg(cardio), eog(eyes), eeg(brain), emg(muscle) motion
types of study - ANS lab: controlled env, measures performance and improvements
field: regular setting, evaluate real world usage
remote: uncontrolled env, natural setting, middle of above 2
crowd-sourced: fast and cheap data collection through online crowdsourcing
triangulation: explores same topic in multiple ways for increased validity
what is usability testing - ANS goals and questions focus on how well users perform tasks
with the product
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
100% VERIFIED.
MICE - ANS manipulating
instructing
conversing
exploring
UIA - ANS Universal design: for use of all people
Inclusive design: for use of people with diverse backrounds, age etc
Accessible Design: for use of people with disabilities
types of data - ANS qualitative and quantitative
quantitative data - ANS answers how much? measured (numbers, stats)
qualitative data - ANS answer what and why? observed(descriptions, themes)
subjective data - ANS an individual's opinion, preference or anything (not from external
measure)
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Quantitative: user rates system 8/10 for ease of use Qualitative: user thinks computers are too
expensive
objective data - ANS external to the mind data, concerns facts and measurements
Quantitative: user took 45 seconds to complete task Qualitative: user owns an iPhone
data gathering techniques - ANS questionnare, interview, direct observation, think aloud, co-
discovery, time, physiological data
questionnare questions - ANS multiple choice
likert scale: about agreement, strongly agree, strongly disagree thing
semantic: 2 opposing poles, pair of attitudes rep'd as pair of adjectives (attractive, ugly)
open ended: allow users to expand on opinions
types of questions - ANS closed: 1 answer
open: opinionated, no right answer
what are interviews - ANS pre-determined set of questions, like a convo, flexible
types of interviews - ANS structured: no probing questions, predefined questions, easy to
replicate, mostly closed questions
unstructured: diving deeper and into details, unprepared questions based on respondent's
answers, difficult to replicate, mostly open questions
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, semi-structured: mix of both above
focus groups - ANS group interviews
2-10 people interviewed at a time
moderator present, recorded
types of observation - ANS direct: evaluator just watches without interruption
think-aloud: users are asked to say what theyre thinking/doing
co-discovering learning: two people do task together, normal convo, provides insight into
thinking process
types of data gathered - ANS performance data: time, clocks, scores, outcomes
physiological: eye-tracking, ecg/ekg(cardio), eog(eyes), eeg(brain), emg(muscle) motion
types of study - ANS lab: controlled env, measures performance and improvements
field: regular setting, evaluate real world usage
remote: uncontrolled env, natural setting, middle of above 2
crowd-sourced: fast and cheap data collection through online crowdsourcing
triangulation: explores same topic in multiple ways for increased validity
what is usability testing - ANS goals and questions focus on how well users perform tasks
with the product
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
