HUMAN RESOURCE
MANAGEMENT
HRM theory meets reality
Michelle Planquette
2024-2025
,INHOUDSOPGAVE
Hf 1: introductie tot hrm .......................................................................................................................5
inleiding (niet handboek) ...................................................................................................................5
0. Introductie ...................................................................................................................................7
1. Geschiedenis van hrm ...................................................................................................................7
1.1. Klassiek personeelsbeleid ......................................................................................................7
1.2. Strategisch hrm ......................................................................................................................8
benadering 1: universalistische approach .................................................................................9
benadering 2: contingentie approach........................................................................................9
benadering 3: configuratiebenadering .......................................................................................9
benadering 4: de contextuele approach ....................................................................................9
1.3. Harvard model ..................................................................................................................... 10
2. De rollen van hr managers ........................................................................................................... 12
2.1. Het toenemende belang van meten ....................................................................................... 13
wat meten? Hr scorecard ....................................................................................................... 13
2.2. Wetenschappelijk bewijsmateriaal qua roi ............................................................................. 14
3. Intended, implemented, perceived hrm ........................................................................................ 14
oefening op beoogde, geïmplementeerde en ervaren hrm (p.39) .................................................... 14
examenvraag ................................................................................................................................. 15
hf3: jobanalyse en rekrutering ............................................................................................................. 16
1. Jobanalyse en competenties ....................................................................................................... 16
1.1. Belangrijke onderdelen jobanalyse ................................................................................. 16
1.2. Jobanalyse methoden ................................................................................................... 17
1.3. Voordelen en nadelen jobanalyse .................................................................................. 18
1.4. Transitie naar compententies ........................................................................................ 18
1.5. Selecteren van competenties ........................................................................................ 20
1.6. Ontwikkelen selectiematrix ........................................................................................... 21
oefening - elementen selectiematrix herkennen ...................................................................... 22
oefening - een selectiematrix ontwikkelen ............................................................................... 23
1.7. Jobanalyse vs compentiemodeling ................................................................................. 23
extra: trends het nieuwe werken .................................................................................................. 24
2. Rekrutering ........................................................................................................................... 25
2.1. Bepalen doelgroep ........................................................................................................ 26
2.2. Boodschap ................................................................................................................... 27
rekruteringsboodschap examen ............................................................................................. 27
oefening................................................................................................................................ 29
Pagina 1 van 106
, vacature ............................................................................................................................... 29
2.3. Bepalen kanaal ............................................................................................................. 29
externe rekruteringskanelen ................................................................................................... 30
formeel vs informeel .............................................................................................................. 31
effectiviteit rekruteringskanalen ............................................................................................. 32
oefening: een vacature analyseren ............................................................................................... 33
3. Employer branding ................................................................................................................ 34
3.1. Wat is employer branding? ............................................................................................ 34
examenvraag ................................................................................................................................. 34
hf 4: selectie ...................................................................................................................................... 35
1. Inleiding ..................................................................................................................................... 35
2. Selectietechnieken beoordeeld ................................................................................................... 35
2.1. Wat is een goede selectie techniek? ...................................................................................... 36
80% regel .............................................................................................................................. 39
oefening - voorspellende validiteit van selectietechnieken ....................................................... 39
3. Verdieping in selectietechnieken ................................................................................................. 40
3.1. Cv-screening ........................................................................................................................ 40
3.2. Kennistesten ........................................................................................................................ 41
3.3. Persoonlijkheidsvragenlijst ................................................................................................... 42
3.4. Cognitieve vaardigheidstesten .............................................................................................. 44
3.5. Nk ....................................................................................................................................... 45
3.6. Interview .............................................................................................................................. 45
3.7. Work sample/werkproef ........................................................................................................ 48
3.8. Assessment center ............................................................................................................... 50
oefening: ontwerpen selectieprocedure ........................................................................................... 51
examenvraag ................................................................................................................................. 51
hf5: prestatiemanagement ................................................................................................................. 52
1. Prestaties in private en publieke organisaties ............................................................................... 52
2. Pm cycle .................................................................................................................................... 53
stap 1: doelen bepalen (goal setting) ............................................................................................ 53
oefening – smart doelen identificeren ..................................................................................... 53
stap 2: performance planning ...................................................................................................... 54
stap 3: monitoring ....................................................................................................................... 55
stap 4: feedback ......................................................................................................................... 56
stap 5: beoordeling (performance appraisal) ................................................................................ 57
examenvraag ................................................................................................................................. 59
hf6: verloning ..................................................................................................................................... 60
Pagina 2 van 106
, 1. Verloning en motivatie................................................................................................................. 60
2. Soorten beloningen .................................................................................................................... 60
3.financiële beloningen .................................................................................................................. 61
3.1. Vast loon.............................................................................................................................. 61
3.2. Variabele loon ...................................................................................................................... 62
oefening................................................................................................................................ 63
3.3. Benefits ............................................................................................................................... 63
4. Effectiviteit prestatieverloning ..................................................................................................... 64
5. Debat loontransparantie ............................................................................................................. 66
6. Hoe beloning bepalen? ............................................................................................................... 66
examenvraag ......................................................................................................................... 68
h7: human resource development ...................................................................................................... 69
1. De rol van hrd in organisaties ....................................................................................................... 69
2. Training ...................................................................................................................................... 70
stap 1: analyse trainingsbehoeften .............................................................................................. 70
oefening................................................................................................................................ 71
stap 2: selecteer de juiste training ................................................................................................ 71
stap 3: toepassing van opgedane kennis – het transferprobleem .................................................... 73
stap 4: beoordeel de impact van de training .................................................................................. 74
oefening: kirkpatrick’s model ................................................................................................. 75
oefening: implementerende training ....................................................................................... 75
1. Career development .............................................................................................................. 75
1.1. Carrière en carrièrepaden .............................................................................................. 76
1.2. Duurzame carrière ........................................................................................................ 78
1.3. Diy: job & career crafting................................................................................................ 81
oefening: inzicht in loopbaancompetenties ............................................................................. 82
1.4. Career management en de rol van de organisatie ............................................................ 83
examenvraag ................................................................................................................................. 83
hf11: de toekomst van hrm ................................................................................................................. 84
1. Toekomstige en hedendaagse uitdagingen ................................................................................... 84
1.1. Talentwerving en -behoud.............................................................................................. 84
1.2. Global hrm ................................................................................................................... 86
1.3. Ai, machine learning, andere technologische ontwikkelingen .................................................. 87
2. Opportuniteiten voor hrm ...................................................................................................... 89
2.1. Ai & autmatisering omarmen ................................................................................................. 89
2.2. Personalisatie in hrm ............................................................................................................ 90
2.3. Bevorderen van continu leren en ontwikkelen......................................................................... 90
Pagina 3 van 106
MANAGEMENT
HRM theory meets reality
Michelle Planquette
2024-2025
,INHOUDSOPGAVE
Hf 1: introductie tot hrm .......................................................................................................................5
inleiding (niet handboek) ...................................................................................................................5
0. Introductie ...................................................................................................................................7
1. Geschiedenis van hrm ...................................................................................................................7
1.1. Klassiek personeelsbeleid ......................................................................................................7
1.2. Strategisch hrm ......................................................................................................................8
benadering 1: universalistische approach .................................................................................9
benadering 2: contingentie approach........................................................................................9
benadering 3: configuratiebenadering .......................................................................................9
benadering 4: de contextuele approach ....................................................................................9
1.3. Harvard model ..................................................................................................................... 10
2. De rollen van hr managers ........................................................................................................... 12
2.1. Het toenemende belang van meten ....................................................................................... 13
wat meten? Hr scorecard ....................................................................................................... 13
2.2. Wetenschappelijk bewijsmateriaal qua roi ............................................................................. 14
3. Intended, implemented, perceived hrm ........................................................................................ 14
oefening op beoogde, geïmplementeerde en ervaren hrm (p.39) .................................................... 14
examenvraag ................................................................................................................................. 15
hf3: jobanalyse en rekrutering ............................................................................................................. 16
1. Jobanalyse en competenties ....................................................................................................... 16
1.1. Belangrijke onderdelen jobanalyse ................................................................................. 16
1.2. Jobanalyse methoden ................................................................................................... 17
1.3. Voordelen en nadelen jobanalyse .................................................................................. 18
1.4. Transitie naar compententies ........................................................................................ 18
1.5. Selecteren van competenties ........................................................................................ 20
1.6. Ontwikkelen selectiematrix ........................................................................................... 21
oefening - elementen selectiematrix herkennen ...................................................................... 22
oefening - een selectiematrix ontwikkelen ............................................................................... 23
1.7. Jobanalyse vs compentiemodeling ................................................................................. 23
extra: trends het nieuwe werken .................................................................................................. 24
2. Rekrutering ........................................................................................................................... 25
2.1. Bepalen doelgroep ........................................................................................................ 26
2.2. Boodschap ................................................................................................................... 27
rekruteringsboodschap examen ............................................................................................. 27
oefening................................................................................................................................ 29
Pagina 1 van 106
, vacature ............................................................................................................................... 29
2.3. Bepalen kanaal ............................................................................................................. 29
externe rekruteringskanelen ................................................................................................... 30
formeel vs informeel .............................................................................................................. 31
effectiviteit rekruteringskanalen ............................................................................................. 32
oefening: een vacature analyseren ............................................................................................... 33
3. Employer branding ................................................................................................................ 34
3.1. Wat is employer branding? ............................................................................................ 34
examenvraag ................................................................................................................................. 34
hf 4: selectie ...................................................................................................................................... 35
1. Inleiding ..................................................................................................................................... 35
2. Selectietechnieken beoordeeld ................................................................................................... 35
2.1. Wat is een goede selectie techniek? ...................................................................................... 36
80% regel .............................................................................................................................. 39
oefening - voorspellende validiteit van selectietechnieken ....................................................... 39
3. Verdieping in selectietechnieken ................................................................................................. 40
3.1. Cv-screening ........................................................................................................................ 40
3.2. Kennistesten ........................................................................................................................ 41
3.3. Persoonlijkheidsvragenlijst ................................................................................................... 42
3.4. Cognitieve vaardigheidstesten .............................................................................................. 44
3.5. Nk ....................................................................................................................................... 45
3.6. Interview .............................................................................................................................. 45
3.7. Work sample/werkproef ........................................................................................................ 48
3.8. Assessment center ............................................................................................................... 50
oefening: ontwerpen selectieprocedure ........................................................................................... 51
examenvraag ................................................................................................................................. 51
hf5: prestatiemanagement ................................................................................................................. 52
1. Prestaties in private en publieke organisaties ............................................................................... 52
2. Pm cycle .................................................................................................................................... 53
stap 1: doelen bepalen (goal setting) ............................................................................................ 53
oefening – smart doelen identificeren ..................................................................................... 53
stap 2: performance planning ...................................................................................................... 54
stap 3: monitoring ....................................................................................................................... 55
stap 4: feedback ......................................................................................................................... 56
stap 5: beoordeling (performance appraisal) ................................................................................ 57
examenvraag ................................................................................................................................. 59
hf6: verloning ..................................................................................................................................... 60
Pagina 2 van 106
, 1. Verloning en motivatie................................................................................................................. 60
2. Soorten beloningen .................................................................................................................... 60
3.financiële beloningen .................................................................................................................. 61
3.1. Vast loon.............................................................................................................................. 61
3.2. Variabele loon ...................................................................................................................... 62
oefening................................................................................................................................ 63
3.3. Benefits ............................................................................................................................... 63
4. Effectiviteit prestatieverloning ..................................................................................................... 64
5. Debat loontransparantie ............................................................................................................. 66
6. Hoe beloning bepalen? ............................................................................................................... 66
examenvraag ......................................................................................................................... 68
h7: human resource development ...................................................................................................... 69
1. De rol van hrd in organisaties ....................................................................................................... 69
2. Training ...................................................................................................................................... 70
stap 1: analyse trainingsbehoeften .............................................................................................. 70
oefening................................................................................................................................ 71
stap 2: selecteer de juiste training ................................................................................................ 71
stap 3: toepassing van opgedane kennis – het transferprobleem .................................................... 73
stap 4: beoordeel de impact van de training .................................................................................. 74
oefening: kirkpatrick’s model ................................................................................................. 75
oefening: implementerende training ....................................................................................... 75
1. Career development .............................................................................................................. 75
1.1. Carrière en carrièrepaden .............................................................................................. 76
1.2. Duurzame carrière ........................................................................................................ 78
1.3. Diy: job & career crafting................................................................................................ 81
oefening: inzicht in loopbaancompetenties ............................................................................. 82
1.4. Career management en de rol van de organisatie ............................................................ 83
examenvraag ................................................................................................................................. 83
hf11: de toekomst van hrm ................................................................................................................. 84
1. Toekomstige en hedendaagse uitdagingen ................................................................................... 84
1.1. Talentwerving en -behoud.............................................................................................. 84
1.2. Global hrm ................................................................................................................... 86
1.3. Ai, machine learning, andere technologische ontwikkelingen .................................................. 87
2. Opportuniteiten voor hrm ...................................................................................................... 89
2.1. Ai & autmatisering omarmen ................................................................................................. 89
2.2. Personalisatie in hrm ............................................................................................................ 90
2.3. Bevorderen van continu leren en ontwikkelen......................................................................... 90
Pagina 3 van 106
