FOI STUDY EXAM QUESTIONS AND
ANSWERS.
Definition Of Human Behavior - CORRECT ANSWER Human behavior is an attempt to explain how and
why humans function the way they do.
An attempt to satisfy certain needs. (food, water, acceptance, recognition)
As humans grow, behavior changes. (from dependency to self direction)
Maslow's Hierarchy of Needs - CORRECT ANSWER Physiological: food, rest, protection from the
elements
Security: protection against danger, can be natural or from a maneuver
Belonging: students need to feel like they belong and are accepted (as CFI, introduce your student to
other pilots to make them feel like they are a part of something)
Self-Esteem: Internal- how to they view themselves External- how people think other think of them
Self-Actualization: students ability to realize their own potential (the goal they have, "where do you see
yourself in three years?"
Defense Mechanisms DR FDR CPR - CORRECT ANSWER How students will react to unpleasant situations.
Denial: refusing to accept reality
Repression: ultra denial/ Person places uncomfortable situations into the unconscious mind.
Fantasy: daydreaming about how things should be, rather than how they are.
Displacement: shift of emotion from the original object to something else. (mad at wife, so you get mad
at student/CFI)
,Rationalization: justifying actions that are unacceptable. (Didn't do the assignment because they were
"too busy".)
Compensation: trying to hide weakness by pointing out a strength. (landings were terrible, but my
approach was amazing.)
Projection: blaming others for shortcomings. (I failed because the examiner was bad.)
Reaction Formation: saying or doing the opposite of how they feel.
Student Emotional Reactions (anxiety, stress, short term stress, normal reaction, abnormal reaction) -
CORRECT ANSWER Anxiety is the feeling of nervousness or worry about something that is going to
happen (checkride). Reactions can be, being hesitant to act or do something that you know is wrong.
Stress is a feeling of being overwhelmed or unable to cope with emotional pressure.
Short term stress can be good as it increases focus and attention, but long term stress is very bad as it
can lead to slow decision making, lack of focus, etc.
Normal reaction to stress is good for short periods, and can handle the situation better within the limits
of their training. (approach doesn't look good, so go around (ADM))
Abnormal reactions to stress are painstaking self control (fisting the yoke), rapid changes in emotion,
extreme over cooperation, extreme anger towards everyone, and inappropriate laughter and singing.
Basic Elements Of Communication SSR - CORRECT ANSWER The Source: the sender of the information
(CFI)
The Symbol: the ideas and information (words, charts, symbols)
The Receiver: the student
, Barriers To Effective Communication COIL - CORRECT ANSWER Confusion between symbol and
symbolized object: when a word is confused with what it is meant to represent. (yoke and steering
wheel)
Overuse of abstractions: using words that are general rather than being specific. (pull the nose up a
little, give a little power)
Interference: distractions from outside sources that are uncontrollable. (headset batteries die and can't
hear very well)
Lack of Common Experience: speaking over someone's head.
Developing Communication Skills LIQIR - CORRECT ANSWER Listening: hearing and understanding the
student effectively.
Instructional Communication: use past experiences to make a point to help student
Questioning: open minded questions to determine if the student actually understands
Instructional Enhancement: a good instructor is always learning (do the research and get better)
Role Playing: changing your role in a situation to develop skills (CFI acts as ATC to help student get better
at the radios)
Learning Theory BC - CORRECT ANSWER Learning is a change in behavior as a result of an experience.
Behaviorism: explains behavior from observable and measurable responses to stimuli, like rewards and
punishments. (Pavlov's dogs)
Cognitive: a change in a way a learner thinks.
Perceptions and Insight GSTEP - CORRECT ANSWER Perceptions are how we sense the world around us.
Based on the 5 senses.
Goals and Values: every person has different goals. As an instructor you have to know what the
students' goals and values are and tailor your teaching to meet that.
Self Concept: positive or negative, this can impact a student's performance. If they are scared to do
something, they will not want to learn it. Students that have a positive self-concept are more eager to
learn new things.
ANSWERS.
Definition Of Human Behavior - CORRECT ANSWER Human behavior is an attempt to explain how and
why humans function the way they do.
An attempt to satisfy certain needs. (food, water, acceptance, recognition)
As humans grow, behavior changes. (from dependency to self direction)
Maslow's Hierarchy of Needs - CORRECT ANSWER Physiological: food, rest, protection from the
elements
Security: protection against danger, can be natural or from a maneuver
Belonging: students need to feel like they belong and are accepted (as CFI, introduce your student to
other pilots to make them feel like they are a part of something)
Self-Esteem: Internal- how to they view themselves External- how people think other think of them
Self-Actualization: students ability to realize their own potential (the goal they have, "where do you see
yourself in three years?"
Defense Mechanisms DR FDR CPR - CORRECT ANSWER How students will react to unpleasant situations.
Denial: refusing to accept reality
Repression: ultra denial/ Person places uncomfortable situations into the unconscious mind.
Fantasy: daydreaming about how things should be, rather than how they are.
Displacement: shift of emotion from the original object to something else. (mad at wife, so you get mad
at student/CFI)
,Rationalization: justifying actions that are unacceptable. (Didn't do the assignment because they were
"too busy".)
Compensation: trying to hide weakness by pointing out a strength. (landings were terrible, but my
approach was amazing.)
Projection: blaming others for shortcomings. (I failed because the examiner was bad.)
Reaction Formation: saying or doing the opposite of how they feel.
Student Emotional Reactions (anxiety, stress, short term stress, normal reaction, abnormal reaction) -
CORRECT ANSWER Anxiety is the feeling of nervousness or worry about something that is going to
happen (checkride). Reactions can be, being hesitant to act or do something that you know is wrong.
Stress is a feeling of being overwhelmed or unable to cope with emotional pressure.
Short term stress can be good as it increases focus and attention, but long term stress is very bad as it
can lead to slow decision making, lack of focus, etc.
Normal reaction to stress is good for short periods, and can handle the situation better within the limits
of their training. (approach doesn't look good, so go around (ADM))
Abnormal reactions to stress are painstaking self control (fisting the yoke), rapid changes in emotion,
extreme over cooperation, extreme anger towards everyone, and inappropriate laughter and singing.
Basic Elements Of Communication SSR - CORRECT ANSWER The Source: the sender of the information
(CFI)
The Symbol: the ideas and information (words, charts, symbols)
The Receiver: the student
, Barriers To Effective Communication COIL - CORRECT ANSWER Confusion between symbol and
symbolized object: when a word is confused with what it is meant to represent. (yoke and steering
wheel)
Overuse of abstractions: using words that are general rather than being specific. (pull the nose up a
little, give a little power)
Interference: distractions from outside sources that are uncontrollable. (headset batteries die and can't
hear very well)
Lack of Common Experience: speaking over someone's head.
Developing Communication Skills LIQIR - CORRECT ANSWER Listening: hearing and understanding the
student effectively.
Instructional Communication: use past experiences to make a point to help student
Questioning: open minded questions to determine if the student actually understands
Instructional Enhancement: a good instructor is always learning (do the research and get better)
Role Playing: changing your role in a situation to develop skills (CFI acts as ATC to help student get better
at the radios)
Learning Theory BC - CORRECT ANSWER Learning is a change in behavior as a result of an experience.
Behaviorism: explains behavior from observable and measurable responses to stimuli, like rewards and
punishments. (Pavlov's dogs)
Cognitive: a change in a way a learner thinks.
Perceptions and Insight GSTEP - CORRECT ANSWER Perceptions are how we sense the world around us.
Based on the 5 senses.
Goals and Values: every person has different goals. As an instructor you have to know what the
students' goals and values are and tailor your teaching to meet that.
Self Concept: positive or negative, this can impact a student's performance. If they are scared to do
something, they will not want to learn it. Students that have a positive self-concept are more eager to
learn new things.
