PROJECT MANAGEMENT
ADVANCED
2022 - 2023
table of contents
,information management...............................................................................3
from activities to business processes..............................................................................3
activities....................................................................................................................... 3
activity description....................................................................................................... 4
information systems........................................................................................................ 5
the information ladder.................................................................................................. 5
quality of information systems: 8 quality aspects.........................................................5
organization and management........................................................................................ 6
managing a business process.......................................................................................6
management loop + performance indicators...............................................................7
the balanced scorecard................................................................................................ 8
management information............................................................................................. 9
data collection............................................................................................................... 10
aspects of data........................................................................................................... 10
project charter............................................................................................. 11
project management overview......................................................................................11
project attributes........................................................................................................ 12
project characteristics................................................................................................ 12
the process of project management...........................................................................12
project management expertise...................................................................................13
framework for project management..............................................................................14
project management institute overview.....................................................................14
introduction to the project management knowledge areas........................................14
project plan................................................................................................. 16
project scope planning..................................................................................................16
defining the scope...................................................................................................... 16
project requirements.................................................................................................. 17
work breakdown structure (wbs)................................................................................18
100 percent rule......................................................................................................... 19
project schedule planning.............................................................................................19
defining activities....................................................................................................... 19
activity list.................................................................................................................. 19
milestones.................................................................................................................. 21
creating the network diagram....................................................................................21
the critical path.......................................................................................................... 21
creating the gantt chart.............................................................................................. 22
resource planning.......................................................................................................... 22
estamating the resources........................................................................................... 22
estamating activity durations.....................................................................................23
budget planning............................................................................................................ 23
estamating cost to compare and select projects........................................................24
managing the budget................................................................................................. 24
establishing a budget................................................................................................. 25
stakeholder management plan......................................................................25
1
, stakeholder management.............................................................................................26
project stakeholders................................................................................................... 26
categories of stakeholders.......................................................................................... 27
politics of projects...................................................................................................... 28
differences in culture of stakeholders.........................................................................28
managing stakeholders.............................................................................................. 29
tips for creating a stakeholder management plan......................................................29
risk management plan..................................................................................29
risk management.......................................................................................................... 29
risk management process............................................................................................. 30
risk identification........................................................................................................ 30
risk evaluation............................................................................................................ 30
risk mitigation............................................................................................................. 31
contingency plan (plan b)........................................................................................... 31
project risk by phases................................................................................................... 31
initiation phase........................................................................................................... 31
planning phase........................................................................................................... 32
implementation phase................................................................................................ 33
closeout phase........................................................................................................... 33
green project management...........................................................................33
the guiding principles of green project management....................................................33
problem drivers and indicators......................................................................................34
climate change........................................................................................................... 34
population increase.................................................................................................... 34
resource depletion (reduction)...................................................................................34
loss of biodiversity...................................................................................................... 34
the language of the green wave....................................................................................35
carbon footprint.......................................................................................................... 35
the cycle of sustainability........................................................................................... 35
cradle to cradle........................................................................................................... 35
the natural step.......................................................................................................... 35
corporate social responsibility....................................................................................35
biodegradable............................................................................................................. 35
greenwashing............................................................................................................. 36
triple bottom line........................................................................................................ 36
eco audit..................................................................................................................... 36
reduce, redesign, reuse, recycle.................................................................................36
renewable energy....................................................................................................... 36
smarter objectives......................................................................................................... 37
understanding green project fundamentals...................................................................37
green, quality and greenality......................................................................................37
reducing nonproduct output.......................................................................................37
cost of greenality........................................................................................................ 37
project cycle of sustainability.....................................................................................37
environmental scope.................................................................................................. 38
environmental risks.................................................................................................... 38
stakeholders............................................................................................................... 38
2
, types of green projects.................................................................................................. 38
green by defenition.................................................................................................... 38
green by project impact............................................................................................. 38
green by product impact............................................................................................ 38
green in general......................................................................................................... 39
what is a life cycle assessment?....................................................................................39
code of ethics for project managers..............................................................39
pmi code of ethics and professional conduct.................................................................39
professional responsibilities.......................................................................................... 39
concepts explained....................................................................................................... 40
conflict of interest....................................................................................................... 40
inappropriate connections.......................................................................................... 40
acceptance of gifts..................................................................................................... 40
responsibility to your company (and stakeholders)....................................................40
lean management........................................................................................41
introduction................................................................................................................... 41
history of lean manufacturing.......................................................................................41
lean philosophy............................................................................................................. 42
basics of lean management...........................................................................................42
the four principles......................................................................................................... 42
it’s all about the team................................................................................................... 42
a culture that solves problems......................................................................................43
lean management methods........................................................................................... 44
waste............................................................................................................................. 45
INFORMATION MANAGEMENT
FROM ACTIVITIES TO BUSINESS PROCESSES
ACTIVITIES
never executed automatically → trigger
result of one activity triggers new one
first trigger = impulse
o often from outside the process (external / internal)
chain of activities has clear beginning and end
activities can be divided in 2 categories:
BUSINESS FUNCTIONS
clustering in business functions
3
ADVANCED
2022 - 2023
table of contents
,information management...............................................................................3
from activities to business processes..............................................................................3
activities....................................................................................................................... 3
activity description....................................................................................................... 4
information systems........................................................................................................ 5
the information ladder.................................................................................................. 5
quality of information systems: 8 quality aspects.........................................................5
organization and management........................................................................................ 6
managing a business process.......................................................................................6
management loop + performance indicators...............................................................7
the balanced scorecard................................................................................................ 8
management information............................................................................................. 9
data collection............................................................................................................... 10
aspects of data........................................................................................................... 10
project charter............................................................................................. 11
project management overview......................................................................................11
project attributes........................................................................................................ 12
project characteristics................................................................................................ 12
the process of project management...........................................................................12
project management expertise...................................................................................13
framework for project management..............................................................................14
project management institute overview.....................................................................14
introduction to the project management knowledge areas........................................14
project plan................................................................................................. 16
project scope planning..................................................................................................16
defining the scope...................................................................................................... 16
project requirements.................................................................................................. 17
work breakdown structure (wbs)................................................................................18
100 percent rule......................................................................................................... 19
project schedule planning.............................................................................................19
defining activities....................................................................................................... 19
activity list.................................................................................................................. 19
milestones.................................................................................................................. 21
creating the network diagram....................................................................................21
the critical path.......................................................................................................... 21
creating the gantt chart.............................................................................................. 22
resource planning.......................................................................................................... 22
estamating the resources........................................................................................... 22
estamating activity durations.....................................................................................23
budget planning............................................................................................................ 23
estamating cost to compare and select projects........................................................24
managing the budget................................................................................................. 24
establishing a budget................................................................................................. 25
stakeholder management plan......................................................................25
1
, stakeholder management.............................................................................................26
project stakeholders................................................................................................... 26
categories of stakeholders.......................................................................................... 27
politics of projects...................................................................................................... 28
differences in culture of stakeholders.........................................................................28
managing stakeholders.............................................................................................. 29
tips for creating a stakeholder management plan......................................................29
risk management plan..................................................................................29
risk management.......................................................................................................... 29
risk management process............................................................................................. 30
risk identification........................................................................................................ 30
risk evaluation............................................................................................................ 30
risk mitigation............................................................................................................. 31
contingency plan (plan b)........................................................................................... 31
project risk by phases................................................................................................... 31
initiation phase........................................................................................................... 31
planning phase........................................................................................................... 32
implementation phase................................................................................................ 33
closeout phase........................................................................................................... 33
green project management...........................................................................33
the guiding principles of green project management....................................................33
problem drivers and indicators......................................................................................34
climate change........................................................................................................... 34
population increase.................................................................................................... 34
resource depletion (reduction)...................................................................................34
loss of biodiversity...................................................................................................... 34
the language of the green wave....................................................................................35
carbon footprint.......................................................................................................... 35
the cycle of sustainability........................................................................................... 35
cradle to cradle........................................................................................................... 35
the natural step.......................................................................................................... 35
corporate social responsibility....................................................................................35
biodegradable............................................................................................................. 35
greenwashing............................................................................................................. 36
triple bottom line........................................................................................................ 36
eco audit..................................................................................................................... 36
reduce, redesign, reuse, recycle.................................................................................36
renewable energy....................................................................................................... 36
smarter objectives......................................................................................................... 37
understanding green project fundamentals...................................................................37
green, quality and greenality......................................................................................37
reducing nonproduct output.......................................................................................37
cost of greenality........................................................................................................ 37
project cycle of sustainability.....................................................................................37
environmental scope.................................................................................................. 38
environmental risks.................................................................................................... 38
stakeholders............................................................................................................... 38
2
, types of green projects.................................................................................................. 38
green by defenition.................................................................................................... 38
green by project impact............................................................................................. 38
green by product impact............................................................................................ 38
green in general......................................................................................................... 39
what is a life cycle assessment?....................................................................................39
code of ethics for project managers..............................................................39
pmi code of ethics and professional conduct.................................................................39
professional responsibilities.......................................................................................... 39
concepts explained....................................................................................................... 40
conflict of interest....................................................................................................... 40
inappropriate connections.......................................................................................... 40
acceptance of gifts..................................................................................................... 40
responsibility to your company (and stakeholders)....................................................40
lean management........................................................................................41
introduction................................................................................................................... 41
history of lean manufacturing.......................................................................................41
lean philosophy............................................................................................................. 42
basics of lean management...........................................................................................42
the four principles......................................................................................................... 42
it’s all about the team................................................................................................... 42
a culture that solves problems......................................................................................43
lean management methods........................................................................................... 44
waste............................................................................................................................. 45
INFORMATION MANAGEMENT
FROM ACTIVITIES TO BUSINESS PROCESSES
ACTIVITIES
never executed automatically → trigger
result of one activity triggers new one
first trigger = impulse
o often from outside the process (external / internal)
chain of activities has clear beginning and end
activities can be divided in 2 categories:
BUSINESS FUNCTIONS
clustering in business functions
3
