Samenvatting HRM
Human Resource Management
Samenva)ng HRM ................................................................................................................... 1
H1 introduc6e tot human resource management .................................................................... 6
Situering in de organisa6e .................................................................................................... 6
Historische schets ................................................................................................................. 7
Defini6e van HRM ................................................................................................................. 9
Algemene defini6e .......................................................................................................... 10
Kenmerken van HRM ...................................................................................................... 10
Rollen HR-managers ............................................................................................................ 11
Overzicht HRM modellen .................................................................................................... 11
Michiganmodel ............................................................................................................... 11
Harvardmodel ................................................................................................................. 12
Europees contextueel model .......................................................................................... 13
Trends ................................................................................................................................. 13
Evidence based HR-management: meten is weten......................................................... 13
Big data, e-HRM en AI ..................................................................................................... 13
HR-outsourcing (of toch terug backsourcen?) ................................................................ 13
Talentmanagement ......................................................................................................... 14
Duurzaam HRM (sustainable HRM)................................................................................. 14
HRM-6jdschriXen ................................................................................................................ 14
H2 Func6estudie en competen6emanagement ..................................................................... 15
Inleiding .............................................................................................................................. 15
Relevan6e voor HRM .......................................................................................................... 15
4 bouwstenen ..................................................................................................................... 15
1. Descriptoren............................................................................................................ 15
2. Informa6ebronnen .................................................................................................. 16
3. Informa6everzamelingsmethoden .......................................................................... 17
4. Analyse-eenheden .................................................................................................. 17
Func6ebeschrijving en -analyse (nadruk op taken en eigenschappen) .............................. 18
Narra6eve taakbeschrijving ............................................................................................ 18
Narra6eve func6ebeschrijving ........................................................................................ 18
Kri6sche incidentenmethode ...................................................................................... 18
Taakvragenlijst................................................................................................................. 18
1
, Func6onal Job Analysis (FJA) ....................................................................................... 19
Job Element Methode (~ competen6e-analyse) ............................................................. 19
Persoonlijkheidsgebaseerde methoden ...................................................................... 19
Competen6emodeling (nadruk op competen6es) .............................................................. 20
Oorsprong en defini6e .................................................................................................... 20
Competen6es .................................................................................................................. 21
Proces van competen6emanagement ............................................................................ 21
Cogni6eve taakanalyse (nadruk op mentale processen) .................................................... 22
Relevan6e voor HR .......................................................................................................... 23
Trends ................................................................................................................................. 23
H3 rekrutering en employer branding .................................................................................... 24
Inleiding .............................................................................................................................. 24
Rekruteringsproces ......................................................................................................... 24
Belang en link met andere HR-processen ....................................................................... 24
Arbeidsmarkt en knelpuntberoepen ............................................................................... 25
Rekruteringsmodellen ......................................................................................................... 25
Signaaltheorie ................................................................................................................. 25
Objec6eve factorentheorie ............................................................................................. 26
Verwach6ngstheorie ....................................................................................................... 26
Subjec6eve factorentheorie ............................................................................................ 26
ASA-model ...................................................................................................................... 26
Persoon-organisa6e fit theorie ....................................................................................... 26
Uitkomsten van rekrutering ................................................................................................ 26
Klassieke rekrutering ........................................................................................................... 27
Doelgroep ....................................................................................................................... 27
Boodschap....................................................................................................................... 27
Kanaal.............................................................................................................................. 27
Timing ............................................................................................................................. 30
Recruiters ........................................................................................................................ 31
Employer branding .............................................................................................................. 31
Soorten imago ................................................................................................................. 32
Stappenplan Employer branding ..................................................................................... 32
Alterna6eve sollicitantenpopula6e ..................................................................................... 32
Arbeidsvoorwaarden........................................................................................................... 32
Strategiekeuze ..................................................................................................................... 33
2
, Trends ................................................................................................................................. 33
H4 Selec6e en assessment ...................................................................................................... 34
Inleiding .............................................................................................................................. 34
Criteriumdomein ................................................................................................................. 34
Criteriummaten ................................................................................................................... 35
Selec6econstructen............................................................................................................. 35
Algemene mentale vaardigheid (of intelligen6e) ............................................................ 35
Kennis en ervaring........................................................................................................... 35
Persoonlijkheid en mo6va6e .......................................................................................... 36
Emo6onele intelligen6e .................................................................................................. 36
Belangstelling .................................................................................................................. 36
P-O fit .............................................................................................................................. 37
Psychomotorische vaardigheden .................................................................................... 37
Selec6e-instrumenten ......................................................................................................... 37
A. Sollicita6eformulier of biografisch formulier .......................................................... 38
B. Referen6es .............................................................................................................. 38
C. Kennistests .............................................................................................................. 38
D. Cogni6eve vaardigheidstests................................................................................... 38
E. Emo6onele intelligen6etests ...................................................................................... 38
F. Belangstellingsvragenlijsten .................................................................................... 38
G. Persoonlijkheidsvragenlijsten .................................................................................. 39
H. Onderzoek naar fysieke geschiktheid ......................................................................... 39
I. Interviews................................................................................................................ 40
J. Work samples .......................................................................................................... 40
K. Assessment Centers (AC)......................................................................................... 41
L. Situa6onal Judgment Tests (SJT) ............................................................................. 41
M. Integriteitstests ................................................................................................... 41
N. Overige selec6etechnieken ..................................................................................... 41
Keuze uit selec6e-instrumenten ......................................................................................... 42
Face validiteit .................................................................................................................. 42
Predic6eve validiteit ....................................................................................................... 43
Keuze maken ................................................................................................................... 43
Trends ................................................................................................................................. 43
H5 Training en ontwikkeling .................................................................................................... 45
Intro .................................................................................................................................... 45
3
, Terminologie ....................................................................................................................... 45
De klassieke, formele benadering van training en ontwikkeling ......................................... 46
BehoeXeanalyse.............................................................................................................. 46
Trainingsdoelstellingen ................................................................................................... 46
Trainingsontwerp ............................................................................................................ 46
A. Trainer-centered methoden ................................................................................ 46
B. Trainee-centered methoden ............................................................................... 47
C. Teambuilingsmethoden....................................................................................... 47
D. E-learning ............................................................................................................ 47
E. Blended learning ................................................................................................. 47
Transfer werkvloer .......................................................................................................... 47
Evalua6e training ............................................................................................................ 49
Kirkpatrick (1959) ........................................................................................................ 49
De nieuwe, informele benadering van training en ontwikkeling ........................................ 50
Stakeholders........................................................................................................................ 50
Trends ................................................................................................................................. 51
H6 Presta6ebeoordeling en -management ............................................................................. 52
Doelstelling? Waarom beoordelen?.................................................................................... 52
Waarop wordt personeel beoordeeld? ............................................................................... 52
Hoe wordt er beoordeeld? (Instrument) ............................................................................ 53
Rangschikkingsmethoden ............................................................................................... 53
Beoordelingsschalen ....................................................................................................... 53
Kri6sche incidenten methode ......................................................................................... 55
Narra6eve beoordeling ................................................................................................... 55
Management by objec6ves (MBO) ................................................................................. 55
Wie beoordeelt? ................................................................................................................. 55
Type beoordelaarstraining .................................................................................................. 56
Type gespreksvorm ............................................................................................................. 56
Func6oneringsgesprekken .............................................................................................. 57
Evalua6egesprekken ....................................................................................................... 57
Beoordelingsbeleid ......................................................................................................... 57
H7 Beloning ............................................................................................................................. 58
Terminologische agakening ............................................................................................... 58
Interne afstemming............................................................................................................. 58
Func6egebaseerde methoden ........................................................................................ 58
4
Human Resource Management
Samenva)ng HRM ................................................................................................................... 1
H1 introduc6e tot human resource management .................................................................... 6
Situering in de organisa6e .................................................................................................... 6
Historische schets ................................................................................................................. 7
Defini6e van HRM ................................................................................................................. 9
Algemene defini6e .......................................................................................................... 10
Kenmerken van HRM ...................................................................................................... 10
Rollen HR-managers ............................................................................................................ 11
Overzicht HRM modellen .................................................................................................... 11
Michiganmodel ............................................................................................................... 11
Harvardmodel ................................................................................................................. 12
Europees contextueel model .......................................................................................... 13
Trends ................................................................................................................................. 13
Evidence based HR-management: meten is weten......................................................... 13
Big data, e-HRM en AI ..................................................................................................... 13
HR-outsourcing (of toch terug backsourcen?) ................................................................ 13
Talentmanagement ......................................................................................................... 14
Duurzaam HRM (sustainable HRM)................................................................................. 14
HRM-6jdschriXen ................................................................................................................ 14
H2 Func6estudie en competen6emanagement ..................................................................... 15
Inleiding .............................................................................................................................. 15
Relevan6e voor HRM .......................................................................................................... 15
4 bouwstenen ..................................................................................................................... 15
1. Descriptoren............................................................................................................ 15
2. Informa6ebronnen .................................................................................................. 16
3. Informa6everzamelingsmethoden .......................................................................... 17
4. Analyse-eenheden .................................................................................................. 17
Func6ebeschrijving en -analyse (nadruk op taken en eigenschappen) .............................. 18
Narra6eve taakbeschrijving ............................................................................................ 18
Narra6eve func6ebeschrijving ........................................................................................ 18
Kri6sche incidentenmethode ...................................................................................... 18
Taakvragenlijst................................................................................................................. 18
1
, Func6onal Job Analysis (FJA) ....................................................................................... 19
Job Element Methode (~ competen6e-analyse) ............................................................. 19
Persoonlijkheidsgebaseerde methoden ...................................................................... 19
Competen6emodeling (nadruk op competen6es) .............................................................. 20
Oorsprong en defini6e .................................................................................................... 20
Competen6es .................................................................................................................. 21
Proces van competen6emanagement ............................................................................ 21
Cogni6eve taakanalyse (nadruk op mentale processen) .................................................... 22
Relevan6e voor HR .......................................................................................................... 23
Trends ................................................................................................................................. 23
H3 rekrutering en employer branding .................................................................................... 24
Inleiding .............................................................................................................................. 24
Rekruteringsproces ......................................................................................................... 24
Belang en link met andere HR-processen ....................................................................... 24
Arbeidsmarkt en knelpuntberoepen ............................................................................... 25
Rekruteringsmodellen ......................................................................................................... 25
Signaaltheorie ................................................................................................................. 25
Objec6eve factorentheorie ............................................................................................. 26
Verwach6ngstheorie ....................................................................................................... 26
Subjec6eve factorentheorie ............................................................................................ 26
ASA-model ...................................................................................................................... 26
Persoon-organisa6e fit theorie ....................................................................................... 26
Uitkomsten van rekrutering ................................................................................................ 26
Klassieke rekrutering ........................................................................................................... 27
Doelgroep ....................................................................................................................... 27
Boodschap....................................................................................................................... 27
Kanaal.............................................................................................................................. 27
Timing ............................................................................................................................. 30
Recruiters ........................................................................................................................ 31
Employer branding .............................................................................................................. 31
Soorten imago ................................................................................................................. 32
Stappenplan Employer branding ..................................................................................... 32
Alterna6eve sollicitantenpopula6e ..................................................................................... 32
Arbeidsvoorwaarden........................................................................................................... 32
Strategiekeuze ..................................................................................................................... 33
2
, Trends ................................................................................................................................. 33
H4 Selec6e en assessment ...................................................................................................... 34
Inleiding .............................................................................................................................. 34
Criteriumdomein ................................................................................................................. 34
Criteriummaten ................................................................................................................... 35
Selec6econstructen............................................................................................................. 35
Algemene mentale vaardigheid (of intelligen6e) ............................................................ 35
Kennis en ervaring........................................................................................................... 35
Persoonlijkheid en mo6va6e .......................................................................................... 36
Emo6onele intelligen6e .................................................................................................. 36
Belangstelling .................................................................................................................. 36
P-O fit .............................................................................................................................. 37
Psychomotorische vaardigheden .................................................................................... 37
Selec6e-instrumenten ......................................................................................................... 37
A. Sollicita6eformulier of biografisch formulier .......................................................... 38
B. Referen6es .............................................................................................................. 38
C. Kennistests .............................................................................................................. 38
D. Cogni6eve vaardigheidstests................................................................................... 38
E. Emo6onele intelligen6etests ...................................................................................... 38
F. Belangstellingsvragenlijsten .................................................................................... 38
G. Persoonlijkheidsvragenlijsten .................................................................................. 39
H. Onderzoek naar fysieke geschiktheid ......................................................................... 39
I. Interviews................................................................................................................ 40
J. Work samples .......................................................................................................... 40
K. Assessment Centers (AC)......................................................................................... 41
L. Situa6onal Judgment Tests (SJT) ............................................................................. 41
M. Integriteitstests ................................................................................................... 41
N. Overige selec6etechnieken ..................................................................................... 41
Keuze uit selec6e-instrumenten ......................................................................................... 42
Face validiteit .................................................................................................................. 42
Predic6eve validiteit ....................................................................................................... 43
Keuze maken ................................................................................................................... 43
Trends ................................................................................................................................. 43
H5 Training en ontwikkeling .................................................................................................... 45
Intro .................................................................................................................................... 45
3
, Terminologie ....................................................................................................................... 45
De klassieke, formele benadering van training en ontwikkeling ......................................... 46
BehoeXeanalyse.............................................................................................................. 46
Trainingsdoelstellingen ................................................................................................... 46
Trainingsontwerp ............................................................................................................ 46
A. Trainer-centered methoden ................................................................................ 46
B. Trainee-centered methoden ............................................................................... 47
C. Teambuilingsmethoden....................................................................................... 47
D. E-learning ............................................................................................................ 47
E. Blended learning ................................................................................................. 47
Transfer werkvloer .......................................................................................................... 47
Evalua6e training ............................................................................................................ 49
Kirkpatrick (1959) ........................................................................................................ 49
De nieuwe, informele benadering van training en ontwikkeling ........................................ 50
Stakeholders........................................................................................................................ 50
Trends ................................................................................................................................. 51
H6 Presta6ebeoordeling en -management ............................................................................. 52
Doelstelling? Waarom beoordelen?.................................................................................... 52
Waarop wordt personeel beoordeeld? ............................................................................... 52
Hoe wordt er beoordeeld? (Instrument) ............................................................................ 53
Rangschikkingsmethoden ............................................................................................... 53
Beoordelingsschalen ....................................................................................................... 53
Kri6sche incidenten methode ......................................................................................... 55
Narra6eve beoordeling ................................................................................................... 55
Management by objec6ves (MBO) ................................................................................. 55
Wie beoordeelt? ................................................................................................................. 55
Type beoordelaarstraining .................................................................................................. 56
Type gespreksvorm ............................................................................................................. 56
Func6oneringsgesprekken .............................................................................................. 57
Evalua6egesprekken ....................................................................................................... 57
Beoordelingsbeleid ......................................................................................................... 57
H7 Beloning ............................................................................................................................. 58
Terminologische agakening ............................................................................................... 58
Interne afstemming............................................................................................................. 58
Func6egebaseerde methoden ........................................................................................ 58
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