MIS 320 WWU EXAM 2 PRACTICE SOLUTION
2026 SOLVED ITEMS CONFIRMED A+
◉ Sales Area. Answer: The combination of a sales organization,
distribution channel, and division.
◉ Distribution Chain. Answer: A unique combination of sales
organization and distribution channel.
◉ Shipping Point. Answer: The physical location from which
outbound deliveries are sent.
◉ Customer Master. Answer: Contains general data, accounting data,
and sales area-specific data.
◉ Material Master (Fulfillment). Answer: Contains basic data, sales
organization data, and sales-plant data.
◉ Customer-Material Info Record. Answer: Links a customer with a
material and stores customer-specific preferences.
◉ Output Conditions. Answer: Electronic or printed documents such
as invoices and order confirmations.
, ◉ Sales Order. Answer: Internal document capturing a customer's
purchase request.
◉ Availability Check. Answer: Determines whether requested
materials can be delivered.
◉ Document Flow. Answer: Linked overview of all documents
created in a fulfillment process.
◉ Pre-Sales Activities. Answer: Includes inquiries and quotations
before an order is created.
◉ Billing. Answer: The creation of invoices and posting of
receivables.
◉ Payment. Answer: The process of receiving and recording
customer payment.
◉ CHAPTER 5 — PRACTICE QUESTIONS (Short Answer). Answer:
◉ What triggers the fulfillment process?. Answer: A customer
inquiry or purchase order.
2026 SOLVED ITEMS CONFIRMED A+
◉ Sales Area. Answer: The combination of a sales organization,
distribution channel, and division.
◉ Distribution Chain. Answer: A unique combination of sales
organization and distribution channel.
◉ Shipping Point. Answer: The physical location from which
outbound deliveries are sent.
◉ Customer Master. Answer: Contains general data, accounting data,
and sales area-specific data.
◉ Material Master (Fulfillment). Answer: Contains basic data, sales
organization data, and sales-plant data.
◉ Customer-Material Info Record. Answer: Links a customer with a
material and stores customer-specific preferences.
◉ Output Conditions. Answer: Electronic or printed documents such
as invoices and order confirmations.
, ◉ Sales Order. Answer: Internal document capturing a customer's
purchase request.
◉ Availability Check. Answer: Determines whether requested
materials can be delivered.
◉ Document Flow. Answer: Linked overview of all documents
created in a fulfillment process.
◉ Pre-Sales Activities. Answer: Includes inquiries and quotations
before an order is created.
◉ Billing. Answer: The creation of invoices and posting of
receivables.
◉ Payment. Answer: The process of receiving and recording
customer payment.
◉ CHAPTER 5 — PRACTICE QUESTIONS (Short Answer). Answer:
◉ What triggers the fulfillment process?. Answer: A customer
inquiry or purchase order.
