ENGLISH SME 3
Introduction to the course
1. Horrors of English
too vs to
too red ó to London
too soon ó something to do
It really is to/too good to/too be true.
__s vs ___‘s
it lasts ó let’s
verb form = let us
its ó it’s
possessive form = it is
Lets/Let’s forget about our walk, its/it’s pouring out there.
they’re vs their vs there
verb form ó possessive ó adverb
they’re fine ó it is their car ó I’m not there
There is a problem!
They’re/their/there looking for they’re/their/there car that’s over they’re/their/there.
Tenses
Simple present simple past
I do I did
I don’t I didn’t
I know I knew
I don’t know I didn’t know
Do you know where she is? She didn’t came/come home last night.
Avoid typos / spelling errors
1
,No regerts => no regrets
Dad’s aingel => dad’s angel
Nolege is power => knowledge is power
2
,Handout: introduction to the course
1. Management styles
Motivation 1 & 2
Satisfaction
The feeling of pleasure or contentment when expectations, needs, or desires are fulfilled.
Synonym: contentment, fulfillment
Responsibility
The duty or obligation to take care of something or to be accountable for one’s actions and
decisions.
Synonym: accountability, duty
Use their initiative
To act independently, take action without being told, and make decisions proactively.
Synonym: act proactively, take the lead
Participative
Involving people in discussions, activities, or decision-making rather than excluding them.
Synonym: collaborative, inclusive
Decision-making process
The series of steps taken to identify a problem, consider options, and choose a course of
action.
Synonym: decision procedure, decision process
Empowerment
Giving people the authority, confidence, and resources to make decisions and take
responsibility.
Synonym: authorization, enablement
Valued
Feeling respected, appreciated, and important within an organization or group.
Synonym: appreciated, respected
Motivation
The internal or external drive that encourages someone to act or work towards a goal.
Synonym: drive, incentive
Morale
The overall level of confidence, enthusiasm, and emotional well-being of a group or individual.
Synonym: spirit, confidence
Job satisfaction
The level of contentment a person feels with their job, including tasks, environment, and
conditions.
Synonym: work satisfaction, occupational satisfaction
3
, Subordinates
Employees who are lower in rank or position and report to a manager or supervisor.
Synonym: staff, direct reports
Working under me
Refers to employees who are managed, supervised, or led by a particular person.
Synonym: reporting to me
Supervision
The act of overseeing, guiding, and monitoring the work of others.
Synonym: oversight, management
Authoritarian
A leadership style where control and decision-making are centralized, and obedience is
expected.
Synonym: autocratic, dictatorial
Discipline
Rules or actions used to maintain order, control behavior, and ensure standards are followed.
Synonym: control, regulation
Disciplinary procedures
Formal steps taken by an organization to address misconduct or poor performance.
Synonym: corrective procedures, formal sanctions
Imposed
Forced or applied without choice or consent from those affected.
Synonym: enforced, mandated
Consultation
The process of seeking advice, opinions, or feedback before making a decision.
Synonym: discussion, advisory process
Hygiene factors
Some aspects of work can lead to dissatisfaction if they are not at a high enough standard.
These are what Frederick Herzberg* calls the hygiene factors:
• supervision - the way employees are managed
• policy - the overall purpose and goals of the organization
• working conditions - the place where you work, hours worked, etc.
• salary
• peer relationships - how you relate to and work with others on the same level of the
organization
• security - level of confidence about the future of your job
Supervision
The act of overseeing, guiding, and monitoring employees and their work.
Synonym: oversight, management
4
Introduction to the course
1. Horrors of English
too vs to
too red ó to London
too soon ó something to do
It really is to/too good to/too be true.
__s vs ___‘s
it lasts ó let’s
verb form = let us
its ó it’s
possessive form = it is
Lets/Let’s forget about our walk, its/it’s pouring out there.
they’re vs their vs there
verb form ó possessive ó adverb
they’re fine ó it is their car ó I’m not there
There is a problem!
They’re/their/there looking for they’re/their/there car that’s over they’re/their/there.
Tenses
Simple present simple past
I do I did
I don’t I didn’t
I know I knew
I don’t know I didn’t know
Do you know where she is? She didn’t came/come home last night.
Avoid typos / spelling errors
1
,No regerts => no regrets
Dad’s aingel => dad’s angel
Nolege is power => knowledge is power
2
,Handout: introduction to the course
1. Management styles
Motivation 1 & 2
Satisfaction
The feeling of pleasure or contentment when expectations, needs, or desires are fulfilled.
Synonym: contentment, fulfillment
Responsibility
The duty or obligation to take care of something or to be accountable for one’s actions and
decisions.
Synonym: accountability, duty
Use their initiative
To act independently, take action without being told, and make decisions proactively.
Synonym: act proactively, take the lead
Participative
Involving people in discussions, activities, or decision-making rather than excluding them.
Synonym: collaborative, inclusive
Decision-making process
The series of steps taken to identify a problem, consider options, and choose a course of
action.
Synonym: decision procedure, decision process
Empowerment
Giving people the authority, confidence, and resources to make decisions and take
responsibility.
Synonym: authorization, enablement
Valued
Feeling respected, appreciated, and important within an organization or group.
Synonym: appreciated, respected
Motivation
The internal or external drive that encourages someone to act or work towards a goal.
Synonym: drive, incentive
Morale
The overall level of confidence, enthusiasm, and emotional well-being of a group or individual.
Synonym: spirit, confidence
Job satisfaction
The level of contentment a person feels with their job, including tasks, environment, and
conditions.
Synonym: work satisfaction, occupational satisfaction
3
, Subordinates
Employees who are lower in rank or position and report to a manager or supervisor.
Synonym: staff, direct reports
Working under me
Refers to employees who are managed, supervised, or led by a particular person.
Synonym: reporting to me
Supervision
The act of overseeing, guiding, and monitoring the work of others.
Synonym: oversight, management
Authoritarian
A leadership style where control and decision-making are centralized, and obedience is
expected.
Synonym: autocratic, dictatorial
Discipline
Rules or actions used to maintain order, control behavior, and ensure standards are followed.
Synonym: control, regulation
Disciplinary procedures
Formal steps taken by an organization to address misconduct or poor performance.
Synonym: corrective procedures, formal sanctions
Imposed
Forced or applied without choice or consent from those affected.
Synonym: enforced, mandated
Consultation
The process of seeking advice, opinions, or feedback before making a decision.
Synonym: discussion, advisory process
Hygiene factors
Some aspects of work can lead to dissatisfaction if they are not at a high enough standard.
These are what Frederick Herzberg* calls the hygiene factors:
• supervision - the way employees are managed
• policy - the overall purpose and goals of the organization
• working conditions - the place where you work, hours worked, etc.
• salary
• peer relationships - how you relate to and work with others on the same level of the
organization
• security - level of confidence about the future of your job
Supervision
The act of overseeing, guiding, and monitoring employees and their work.
Synonym: oversight, management
4
