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What are approaches to communication dictated by? Cultural contexts - the cultural norms Why does the US prefer the direct approach? Because we value sincerity and openness. The US business culture favors _______ thinking. We prefer things explained in a ______ & _________ fashion. Linear chronological & narrative What is unique about the indirect approach in regards to other cultures? (2) 1. Point Not at beginning 2. Prioritizes vital cultural norms. Indirectn...

Situational Awareness You will meet people you don't know in various situations, so learn to read people and respond accordingly. Self awareness is also important. 7-38-55 Rule Body language rule, body language accounts for 55% of a given message, tone of voice for 38% and words for just 7% Open Palms Sign of honesty, swear to tell the truth in court by raising one hand, shows you have nothing to hide and are not a threat (primal) Expansive Pose Standing with legs open,...

APA 6 APA 6 Margin Layout Use 8.5" by 11", with margins of 1" ((2.54 cm) Page Number Placement Page numbers in upper right hand corners Standard Fonts Times New Roman 12 or Arial 12 Title of Reference Page "References" Layout of Reference Page Alphabetical order, hanging indent Know how to format a web reference and a journal article Feminism. (n.d.) In Encyclopædia Britannica online. McChesney,C. (2020, May 7). Cultivating health and w...

Business Culture The way people interact in their business environments. Emotional Literacy Speaking with emotion Discourse Conversation or debate Code Switch Use of different vocabulary and ways of communicating in different situations with different people. Workplace Alienation Employees feeling disconnected from coworkers due to lack of intimacy in work relationships. Metaphors comparison between two unlike things WITHOUT using like or as Idioms...

Discourse Written or spoken communication. The discourse of business is learned behavior; we don't come into the world speaking the way that we speak during business situations Code Switch Using different vocabulary and ways of speaking in different situations Workplace Alienation Feeling disconnected from your coworkers because business relationships often lack the kind of intimacy we're accustomed to with others. Fast-paced environments leave little room for coworker bonding...

credibility -reputation for being trustworthy -the degree to which others believe or trust in you -trustworthy to perform your work with excellence; to care about those you work with establishing creditability 1. establish credibility through competence lish credibility through caring 3. establish creditability through character operating from a position of ___ or ____ is one of the first things you should consider as you communicate trust, creditability goal should b...

Society A community, nations, or broad grouping of people having common traditions, institutions, and collective activities and interests Culture The characteristic features of everyday life shared by people in a particular place or time Business culture The norms, values, and beliefs that pertain to all aspects of doing business in a culture. Language used while conducting business informs how we view tasks, accomplish goals, and build relationships emotional litera...

Ch.1 Understanding Business Communications 1. According to Debra Fair (Insider Perspective in Chapter 1), thinking about ________ should be performed after thinking about the other issues. a. your objective b. the target audience c. the tactics d. your communication strategies e. the product The tactics 2. All of the following statements about communication are true except: a. Communication is necessary if an organization is to achieve its goals. b. Establishing goals is a...

Meeting challenges of the Information Age workplace -Rapidly changing communication technologies -"Anytime, anywhere" and nonterritorial offices -Self-directed work groups and virtual teams -Flattened management hierarchies -Heightened global competition -Renewed emphasis on ethics Overcoming barriers to effective listening -Physical barriers -Psychological barriers -Language problems -Nonverbal distractions -Thought speed -Faking attention -Grandstanding Building po...

Key words that define culture in intercultural business communications are Attitude, Behavior, and Values. Values give us guidelines to judge morality and assess competence Projected cognitive similarity Thinking that the person you are communicating with is jut like you. This is how many business negotiations failed. Stereotypes thinking that everyone from one culture acts the same. Prototypes Similar to stereotypes but leaves room for differences in individuals...

What is culture? Coherent, learned, shared view of a group of people about life concerns that ranks what is important, furnishes attitudes about what things are appropriate, and dictates behavior What are the 3 keys to understanding culture? 1. Attitudes 2. Behaviors 3. Values What are stereotypes vs prototypes? Stereotype- mental representation of other people and culture that fits into specific pre judge behavioral patterns (rigid) Prototype- Examine person using stereoty...

Individualism giving priority to one's own goals over group goals and defining one's identity in terms of personal attributes rather than group identifications Collectivism giving priority to the goals of one's group (often one's extended family or work group) and defining one's identity accordingly empathy the ability to understand and share the feelings of another sympathy feel bad for someone (detached position) Direct message present the main point of a ...

clause string of language w/ subject and verb F.A.N.B.O.Y.S. For And Nor But Or Yet So action verb managing, analyzing, completing passive verb is, am, were, was camoflauged verbs -ion functional word express relations content word carry meaning connotative underlying meaning, perception denotative meaning by definition abstract intangible, conceptual concrete tangible (five senses) time, idea, anger, h...

Which of the following questions will NOT help you develop a solid communication​ strategy? What content do i Need Active listeners do all of the following things EXCEPT​ ________. filter out emotional cues Which of the following is the best example of a concise sentence​? The progress report is due tomorrow. Which of the following is NOT a typical communication barrier​ category? Strategic When analyzing a topic from a persuasive point of​ view, which q...

Clean windows help increase the range of visibility around the entire car. True When driving in adverse weather like rain, snow, or fog, you should always use your high beam headlights. False You do not have to wear your seatbelt on a short drive. False If you need to exit the freeway and miss your desired off-ramp, you should proceed to the next available off-ramp to safety exit the freeway. True Which of the following is a trip for driving in wet weather? Leave...

List and define 7 traffic lights Red; full stop, Yellow: stop, proceed with caution, green: go, red and yellow: pedestrian crossing, full stop, flashing red: stop, proceed with caution, flashing yellow: slow, proceed with caution, flashing green: go with caution. Red arrow right: no right. Yellow arrow right: slow down, light is changing. Green arrow right: proceed in right direction. List 6 permit restrictions Only valid in ma, legible, must be carrying it, not valid 12:30 to 5 am, 21 ...

Driving a motor vehicle requires many coordinated functions which are __________ impacted by alcohol and other drugs. 1) Positively 2) Not 3) Adversely Adversely About _____ in every 10 Americans will be involved in an alcohol related crash at some time or another in their life. 1) 1 2) 3 3) 6 3 When traveling, you should adjust your driving speed to take into consideration the surroundings you are driving through. 1) True 2) False True Bicycle riders do not...

True Distracted driving is dangerous 500 There were more than ___ motorcyclists killed in motor vehicle crashes in Florida in 2016. 3000 There were more than ___ people injured in alcohol-related crashes in Florida. True Even after the body stops moving in a collision, the internal organs are still moving. True Safety belts help prevent serious injuries in a crash can fly forward with incredible force, injuring or killing passengers in the front seat. In ...

Answers for all quizzes. Final exam uses almost every question from quiz. YOURE WELCOME Pedestrians in crosswalks and at intersections have the right-of-way over vehicles True You may never legally drive faster than the posted speed limit even though you think it's safe, True Bicyclists riding in a bike lane or path have the right-of-way True In heavy rain tires can lose all contact with the road at 50 mph, True Tailgating causes most rear-end collisions ...

You may drive in a left-turn center lane for a maximum of C. 200 Feet If you obtain or purchase a vehicle from a private party, you must transfer ownership within C. 10 Days Driving with your headlights on during the day reduces your chances of a collision by making you more visible to other drivers. TRUE Who may be given a citation for a passenger over the age of 16 who is not wearing a seatbelt? C. Both the driver and the passenger Between the years 2009 and 201...