Which of the following is not one of the three critical terms to consider when looking at organizational workflow?

** A. Span of control

B.	Authority

C.	Responsibility

D.	Accountability

Accountability can be defined as:

** A. Authority plus responsibility

B.	Authority without responsibility

C.	Responsibility without authority

D.	Pure responsibility

In which organizational form is there no customer focal point?

*	A. Traditional

B.	Projectized

C.	Strong matrix

D.	Weak matrix

In whic...
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