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Examen
Marketing 3101 Chapter 1 Verified Solutions
Marketing 3101 Chapter 1 Verified Solutions 
Marketing The process by which companies create value for customers and build strong customer 
relationships in order to capture value from customers in return. 
Needs States of felt deprivation 
Wants The form human needs take as they are shaped by culture and individual personality 
Demands Human wants that are backed by buying power 
Market Offerings Some combination of products, services, information, or experiences offered to a 
market to ...