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Examen
LATEST IFSTA 7th Edition: Chapter 2 Communications study guide. 100%SOLUTION 2023//2024
Which is a guideline to follow when answering non emergency calls? - ANSWER 
Identify yourself and your department, station, or unit. 
If you cannot answer a caller's question when handling a non emergency call, you 
should: - ANSWER Refer them to someone who can answer the question. 
What should you do if someone that is angry or upset calls the station? - ANSWER 
Remain calm and never become confrontational. 
Which type to telecommunications system is a dispatch center run directly by the fir...
Examen
IFSTA 7th Edition: Chapter 2 Communications study guide. | Questions and Answers(A+ Solution guide)
PopularWhich is a guideline to follow when answering non emergency calls? - Identify yourself and your 
department, station, or unit. 
If you cannot answer a caller's question when handling a non emergency call, you should: - Refer 
them to someone who can answer the question. 
What should you do if someone that is angry or upset calls the station? - Remain calm and never 
become confrontational. 
Which type to telecommunications system is a dispatch center run directly by the fire department, 
emerge...
Examen
IFSTA 7th Edition: Chapter 2 Communications study guide.
IFSTA 7th Edition: Chapter 2 Communications study guide. 
 
Which is a guideline to follow when answering non emergency calls? 
Identify yourself and your department, station, or unit. 
If you cannot answer a caller's question when handling a non emergency call, you should: 
Refer them to someone who can answer the question. 
What should you do if someone that is angry or upset calls the station? 
Remain calm and never become confrontational. 
Which type to telecommunications system is a dispat...