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Examen
HTMP YR 2 CH 4 QUESTIONS | Questions with 100% Correct Answers | Verified | Latest Update
Currently, she is participating in the Guest Service GOLD ® program, offered by the American Hotel & Lodging Educational Institute. Once she completes the program and passes the exam, she will receive a particular designation. What is it called? - Certified Guest Service Professional Gustov says, "That may be a standard, but that is not guest service!" Two ladies sitting on one of the couches in the lobby overhear this conversation and whisper to each other, "That man sure is fussy...
Tulloch
Examen
Htmp1 Host 101 Final Review Bb Exam Updated Actual Questions And Correct Answers
PopularHTMP1 HOST 101 Final Review BB Exam UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS Cover - CORRECT ANSWER a guest Convention and Visitor's Bureau - CORRECT ANSWER sells a city as a destination An entity that markets and What are the components of a Contract? - CORRECT ANSWER consideration (payment) and acceptance Night Audit - CORRECT ANSWER An offer, the nightly process that checks, corrects, and balances all accounts for registered hotel guests Risk Man...
STANFORDTOPGRADES
Examen
HTMP year 1 Review exam 2023 with 100% correct answers
1. Which business category do hotels and resorts fall under? - correct answer Lodging 2. What role does a destination marketing organization play?------------------------------- - correct answer Specialize in attracting guests to a specific destinations where hospitality and tourism are big business 3. What is the R.A.V.E principal associated with?-------------------------------------------- - correct answer Diversity 4. What are soft skills?------------------------------------------...
YANCHY
Examen
HTMP Year 2 exam 2023 with 100% correct answers
Which of the following equal employment laws increases diversity by banning discrimination based on race, sex, religion, color, and natural origin? - correct answer Title IV of the Civil Rights Act Hunter is telling international guests about the property's features. He should: - correct answer use gestures to communicate his meaning What should managers do when responding to guest reviews online? - correct answer Sincerely apologize for any negative experience the guest had, regardles...
YANCHY
Examen
HTMP Year 2 exam 2023 with 100% correct answers
Advantages of working in a hospitality industry? - correct answer -The industry offers more career options than most. - The work is varied -There are many opportunities to be creative - Hospitality and tourism is a "people" business. - Hospitality jobs are not "9 to 5" jobs. - There are opportunities for long-term career growth. - There are perks associated with many hospitality jobs. Disadvantages of working in a hospitality industry? - correct answer - Long hours - Nontraditi...
YANCHY
Examen
HTMP year 2 2023 with 100% correct answers
Benefit of career in Hospitality ----------------------------------------------- - correct answer The industry offers more career options than most, the work is varied, there are many opportunities to be creative, hospitality and tourism is a "people" business, hospitality jobs are not 9 to 5 jobs, there are perks associated with many hospitality jobs What type of property offers the advantage of opportunities for advancement -------------- - correct answer Chain-affiliated property What...
YANCHY
Examen
HTMP Year 2 2023 with 100% correct answers
Advantages of working in a hospitality industry? - correct answer -The industry offers more career options than most. - The work is varied -There are many opportunities to be creative - Hospitality and tourism is a "people" business. - Hospitality jobs are not "9 to 5" jobs. - There are opportunities for long-term career growth. - There are perks associated with many hospitality jobs. Disadvantages of working in a hospitality industry? - correct answer - Long hours - Nontradition...
YANCHY