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Examen
Estimation of FAQ Knowledge by Classifying Questions and Answers
lamp of the printer has been lighted up” means Q 
CLASS is [UNCLEAR]. 
We can define the degree of user’s disrepute by 
using Q-CLASS. By introducing additional 
attributes, the formal description of semantic 
expressions for questions and answers are as follows: 
[Definition 1] 
The question semantic expression SEMANTIC (p) 
for question p is defined as [C(SITUATION); 
x(OBJECT); i(CLAIM); a(Q-CLASS)]. Consider 
question p =“The printed character is unclear”. 
The question s...