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Examen
Au 60 - Chapter 8 Questions & Answers 100% Correct
The basics of effective communication 
8.4 - ANSWER1. Understand the purpose 
2. Know the audience 
3. Use specific language 
4. Keep it simple 
5. Introduce a timeline 
 
Underwriters should get information from brokers and producers 
8.4 - ANSWER- When an UND requests additional info from a producer, the UND is the sender and the producer is the receiver 
 
- This initial communication takes place in the transmission phase of the 
communication process, where the sender shares info intended f...