GSCM 209 (GSCM 209)

1. (TCO 8) Name three of the measures of a queue’s performance. (Points : 15) Ans) Queuing models help managers make decisions that balance service costs with waiting-line costs. Queuing analysis can obtain many measures of a waiting-line system’s performance, including the following: 1. Average time that each customer or object spends in the queue 2. Average queue length 3. Average time that each customer spends in the system (waiting time plus service time) 4. Average number of cust...

(TCO 8) Name three of the measures of a queue’s performance. (Points : 15) Ans) Queuing models help managers make decisions that balance service costs with waiting-line costs. Queuing analysis can obtain many measures of a waiting-line system’s performance, including the following: 1. Average time that each customer or object spends in the queue 2. Average queue length 3. Average time that each customer spends in the system (waiting time plus service time) 4. Average number of custome...

The Supply Chain Management Decision Support Tools and Applications The purpose of this case study is to analyze the situation presented in page 149 of the text and answer its relevant questions. (Heizer, Et. Al., 2017) Introduction Southwestern University (SWU) has been experiencing a lot of growth lately. Located in Texas, outside of Dallas/Fort Worth, the large state school has a wildly popular football team and just hired a new head coach. Along with all of these excitin...