University of Central Florida

How does the scale of Earth compare with that of the distance between the Earth and Sun? (If shrunken by a factor 10^10) - Answer Earth is the size of a ballpoint pen, 15 meters away from the sun. Sun is the size of a grapefruit. How does the scale of Earth compare with that of the distance to other stars? - Answer The next closest star, Alpha Centauri, would be about 4200 km (2600 miles) away - the distance from Washington, D.C., to San Francisco. The universe has as many star...

What is the cosmological principle? - Answer - There is nothing special about our place in the universe - Matter and energy obey same physical laws everywhere What is our full cosmic address? - Answer Earth, Solar System, Milky Way, Local Group, Virgo Supercluster, Observable Universe In the organizational diagram below, the term Earth would most appropriately fit in the area labeled? - Answer Solar System; Our Earth best fits in the bubble of our Solar System In the ...

Alpha Centauri - Answer the closest star system to our solar system Andromeda Galaxy - Answer the nearest large spiral galaxy to the Milky Way Orion Nebula - Answer a diffuse nebula situated in the milky way, one of the brightest nebulae, visible to the naked eye in the night sky Astronomical objects distanced from nearest to farthest from Earth - Answer the sun, pluto, alpha centauri, orion nebula, star near the center of the milky way, star near the far side of...

Define, Measure, Analyze, Improve, & Control. - Answer What is the DMAIC Model? Six Sigma. - Answer What methodology is the DMAIC model used? To ______ the problem and the ideal in terms of the target to achieve. - Answer What is the purpose of the Define stage? To collect relevant data about the process and the problem. - Answer What is the purpose of the Measure stage? To _______ the process and identify the cause-effect relationship between inputs and outpu...

Ineffective presentations suffer what type of consequences? - Answer -Inefficient use of time -vital information not communicated -lost sales -waste of financial resources -ALL OF THESE Which of the following is not a typical purpose of most business presentations? - Answer Enhancing A publisher's presentation to a group of authors to describe how the publishing process works has the purpose of - Answer Explaining A presentation that brings sales representatives...

Problem statement will: - Answer -spell out your goals -lay out boundaries on the problem-solving space. -define success criteria. -spell out the constraints you're going to face. -articulate your assumptions, who the stakeholders are, and any timelines that you're going to face. Explain what it means to ask the question behind the question. - Answer Seek to understand why you're asked to look at something -Motivation for asking the question Describe three ways ...

DMAIC - Answer A six-sigma process: Define: Clearly pronounce business problem, goal, business resources, etc. Measure: Establish current baselines as basis for improvement. Data collection, purpose of which to establish, process performance baselines. Analyze: Identify, validate, accept root cause for elimination. Improve: Identify, test and implement a solution to a problem. Control: Embed the changes, ensure stability. The 5 Whys?: - Answer Ask why at least 5 ti...

Module 7 - Answer Study Guide An index would help measure: - Answer Market penetration For ratios to be useful and meaningful, they should be? - Answer Calculated consistently from period to period The following are ratios regularly used for comparison: - Answer -Other companies in your industry -Internal goals -Prior periods (P.I.C) The following ratio is NOT regularly used for comparison: - Answer Other companies outside of your industry Type of ...

Which of the following is not a question that should be asked when evaluating external data? A. What is the provider's purpose in presenting the data? B. Is the data consistent with data from other sources? C. Does the data indicate the correct solution to the problem? - Answer C. Does the data indicate the correct solution to the problem? Which of the following will help address data limitations? A. Have others perform an independent evaluation of the data. B. Collect da...

Be willing" to a customer may mean _____. - Answer taking ownership of all incidents to closure A(n) ____ service desk responds to questions, distributes information, and handles incidents and service requests for its company's employees. - Answer internal Historically, service desks have been ____ centers, in which the budget items required to run the service desk are considered an expense to the company. - Answer cost In ITIL, which of the following is an examp...