University of the people

What are novels called when they present a world within the narrative that closely resembles our own? - Answer Realistic novels What type of fiction is longer than a short story, but shorter than a novel? - Answer Novella Romance novels focus on ___. - Answer Exaggerated events When did novels first appear? - Answer 18th century What period of literature are we in right now? - Answer Postmodern Science fiction allows authors to comment on ___ in a cre...

Mind-mapping tools - Answer digital resource can help in organizing ideas and creating an outline for a writing project? digital tool helps in organizing ideas and creating visual outlines for writing projects? What role do reliable and credible resources play in building the credibility of your written communication? - Answer a. Showcase your ability to use various opinions b. Add complexity and depth to your arguments no c. Increase the word count of the document d. Demonstr...

A metaphor is a comparison that is more abstract (like/as not used). - Answer True A simile is a comparison using like or as. - Answer True Characterization is the construction of a fictional character and can be analyzed in two ways: direct and indirect. - Answer True Direct characterization occurs when the author or another character describes or reveals specific traits of a character with descriptive words and phrases. - Answer True External conflict can be...

Which of the following is an example of a logical fallacy in persuasive writing? a. Presenting credible evidence b. Using emotional appeals c. Making a clear and coherent argument d. Using ad hominem attacks - Answer d. Using ad hominem attacks What is a strategy to enhance critical thinking in writing when it comes to formulating arguments and supporting evidence? a. Ignoring potential counterarguments and opposing viewpoints. b. Using emotional appeals to manipulate the read...

If you change all of the words in a text, you do not have to give an In-Text Citation and Reference at the end. - Answer False What percent of the text do you need to change in order not to use quote marks? - Answer 100% Which of the following is the correct In-Text Citation for a quote from the 2nd page of David Jones's 1985 book, Stardust? - Answer "There is no dust in space" (Jones, 1985, p. 2). or According to Jones (1985), "There is no dust in space" ...

People's University Biological Molecules Written Assignment – Unit Two Chemical compounds are chemical substances composed of several elements, forming another chemical compound. Chemical compounds exist in several states: solid, gaseous, and liquid. They are also used in various applications, such as the manufacture of detergents and soft drinks. They are also used in the manufacture of medicines, fertilizers, dyes, clothing, plastics, rubber, and other important industries, and ar...

The file contains notes on musculoskeletal system. They are written in a simple,accurate language which is easy to understand

A ticketing tool (or ticketing system) is a software platform used by support teams (IT, Customer Service, HR, etc.) to manage, track, and resolve service requests, incidents, and issues efficiently. It acts as a centralized command center for all inbound queries, ensuring that no request is lost and that every issue is handled according to defined processes.

This document provides an overview of IT ticketing systems, including how they track, manage, and prioritize support requests across tools such as ServiceNow, Remedy, Zendesk, Freshdesk, and others. It explains ITIL concepts including incidents, service requests, SLAs, KPIs, and major incident categorization. A detailed priority matrix is included, outlining P1–P5 classifications, response targets, and real-world examples. These notes serve as a practical guide for IT support professionals pre...

This document covers foundational IT concepts relevant to software developers and IT support roles, including Active Directory components, group types, group policies, DC vs ADC, DHCP, DNS, VPN, IPCONFIG, and desktop/server OS differences. It also contains troubleshooting steps, scenario-based questions, and detailed model answers for common IT support interviews. Additionally, it provides guidance on customer handling, problem-solving, career-focused questions, and company-specific interview pr...