Alabama State University

product differentiation options - Answer -Differentiation -Low Cost -Rapid Response Product Life Cycle - Answer The stages through which goods and services move from the time they are introduced on the market until they are taken off the market. Product Life Cycle (4 Stages) - Answer introduction, growth, maturity, decline introduction stage of product life cycle - Answer The product is introduced to the target market. Characterized by: 1. Sales grow slowly....

Chapter 10 - Answer N/a The objective of HR strategy is - Answer to manage personnel and design jobs so people are effectively and efficiently utilized HR strategy ensures that people have: - Answer a reasonable quality of work life in an atmosphere of mutual commitment and trust What are the 3 labor planning policies? - Answer 1. Employment Stability 2.Work Schedules 3.Work Rules Employment stability consists of what 2 strategies? - Answer 1. Follow d...

Activities performed as part of supply chain - Answer Primary supplier selection Supply chain inventory Distribution network Product design characteristics Components of supply chain - Answer Data deliverables durables dollars Six sourcing strategies - Answer Many suppliers Few suppliers Vertical integration Joint venture Keiretsu networks Virtual companies Range of supply risks - Answer - failure to deliver - supplier quality failures - ...

The objective of a process control system - Answer provide a statistical signal when assignable causes of variation are present. Statistical Process Control (SPC) - Answer the application of statistical techniques to determine whether a process is delivering what the customer wants Variability - Answer -Natural or common causes -Special or assignable causes Statistical Process Control (SPC) facts - Answer •Provides a statistical signal when assignable cause...

the set of activities that create value in the form of goods and services by transforming inputs into outputs. it is business functions responsible for planning, coordinating, and controlling the resources needed to produce a company's products and services. It is applicable to all firms, whether manufacturing or service - Answer What is operations management? Marketing Production or operations finance or accounting - Answer OM 3 essential functions Planning organizing ...

Chapter 6 - Answer N/a What is TQM? - Answer quality emphasis that encompasses the entire organization, from supplier to customer Managing quality supports: - Answer differentiation, low cost, and response strategies How does quality improve profitability? - Answer Quality increases sales gains and reduces costs Quality increases sales gains through what measures? - Answer 1. Improved response 2. Flexible Pricing 3. Improved Reputation Quality reduc...

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