APCO

APCO Final Exam Questions And Answers With Verified Solutions 100% Correct Rated A+

APCO TEST WITH ALL CORRECT ANSWERS A+ GRADED 2024/2025 Describe one special liability concern related to media inquiries. - CORRECT ANSWER You never want to give away information to the media that is not public, so before you give anything out be sure to refer to your PSAP's Policies and procedures. When speaking of a civil case, like liability, what does the term "damages" refer to? - CORRECT ANSWER The term damages refers to any money being taken/owed in the civil situation. ...

List the combined verbal and nonverbal elements that communicate to the telecommunicator the situation being reported - Comfortable tone Encourages conversation Demonstrates interest Signals understanding Message format List and describe the six components of the communications cycle - The sender: the person who initiates the conversation Receiver: The target of the conversation. Can be a person or group. Message: THe idea/purpose of the conversation Medium: The form in which the me...

The term "PSAP" stands for "Public Safety Access Point" - FALSE Professionalism is defined by who you are, what you do and how others perceive you. - TRUE Ethics involves an individual's personal, professional and organizational rules of conduct. - TRUE The operational relationship between telecommunicators, supervisors and managers is defined by the PSAP's: - Chain of Command The three primary disciplines of public safety communications are law enforcement communications, fire se...

Modules 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14 T/F: The term "PSAP" stands for Public Safety Access Point. - False T/F: Professionalism is defined by who you are, what you do, and how others perceive you. - True T/F: Ethics involves an individual's personal, professional, and organization rules of conduct. - True T/F: The three primary fields of public safety communications are law enforcement communications, fire service communications, and emergency management communication...

T or F Emergency calls can come in on any line? - TRUE T or F Attempt to provide the caller with alternatives, suggest other options, but never give legal advice. - TRUE The most important information we need to obtain from the caller is ______ since no other information will be helpful without the ________. - Location, location The acronym ______ is used to obtain information on vehicles. - Cymbals Verify the ______ before ending the call to make sure you have the correct information. -...

What does the term "PSAP" stands for? - Public Safety Answering Point Professionalism is defined by who you are, what you do, and how others perceive you. - true Ethics involves an individual's personal, professional, and organizational rules of conduct. - true What are the three primary disciplines of public safety communications? - ??? The term "vital services" defines the primary functions or tasks of public safety communications systems. - true A policy os a guide to... - thinkin...

The term PSAP stands for public safety access point - False Professionalism is defined by who you are, what you do, and how others perceive you - True Ethics involves an individuals personal, professional, and organizational rules of conduct - True The three primary fields of public safety communications are law enforcement, fire service, and emergency management - False The term vital services defines the primary functions or tasks of public safety communications systems - True Telephon...