APCO

APCO TEST ACTUAL QUESTIONS AND CORRECT ANSWERS List the combined verbal and nonverbal elements that communicate to the telecommunicator the situation being reported - CORRECT ANSWERSComfortable tone Encourages conversation Demonstrates interest Signals understanding Message format List and describe the six components of the communications cycle - CORRECT ANSWERSThe sender: the person who initiates the conversation Receiver: The target of the conversation. Can be a person or g...

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