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Topic: Organisations In The Media (Flashcards Week 1)
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Third problem of reputational management: Charisma problem
Third problem of reputational management: Charisma problem
Most public organisations are not likely to have charisma because:
1. Most public organisations cannot choose their own followers and environments (they have to serve everyone equally)
2. Public organisations are often discredited
3. They deal with insoluble problems (e.g, unemployment)
Describe what the procedural dimension of reputation focuses on
Describe what the procedural dimension of reputation focuses on
It deals with whether a public organisation creates the impression that it adheres to appropriate procedural and legal requirements in decision making
Describe what the cultural perspective or reputation management entails
Describe what the cultural perspective or reputation management entails
Organisations gradually develop their unique cultural identity over time
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