USPS study guide with 100% correct answers | verified | latest
update
1. You have been asked to take on an addition- ML- Ask your supervisor if taking
on this
al sorting assignment. You are concerned assignment would attect you meeting
your
that the time away from your tasks will affect daily production goals.
you completing your daily work on time.
LL -Decline the assignment because
you would not meet your production
goal.
2. A new employee asks you to help with some- ML -Suggest they ask other
coworkers
thing, but you have a lot of work to finish for help. Otter to assist only if the other
and a deadline to meet.
coworkers cannot.
LL- Tell the new employee you cannot help
and apologize because you are too
3. You are using a machine when
suddenly it stops working. You tell busy
your supervisor
ML -Check to see if there is another avail-
about the issue but need to wait for it to be
fixed to be able to finish your work on able machine you may use.
time.
Take your break early while you wait for
4. There is a lot of work for everyone and the machine to get fixed.
pro- duction goals must be met today
but you see a few coworkers talking ML- Encourage your coworkers to
and standing around.
work together so everyone can
meet the pro- duction goal.
LL -Work faster and complete your
5. Your coworker did not clean up her work coworkers' tasks to make sure the
dead- line is met.
-Tell her to be more cautious and
area before she went on break, so you clean aware of her work area before she
leaves
1/
17
, USPS study guide with 100% correct answers | verified | latest
update
it up to avoid a potential accident. She and the importance of cleaning
goes back to her work station after her
break without noticing anything. proce- dures and safety precautions
to avoid ac- cidents.
LL -Don't say anything
because you cleaned it up
already.
2/
17
, USPS study guide with 100% correct answers | verified | latest
update
6. You are working to complete a task and ML- Ask if they can wait since you
need to
must meet a deadline. A coworker begins to complete your work.
ask you some questions that you know LL- Let them know you cannot
the answers to and could explain, but
that will take time away from the task help be- cause you have a
you are trying to finish. deadline to meet.
7. You are asked by your supervisor to help put ML- Ask your supervisor if you
may contin-
away items that are blocking a work station. ue with your assigned task so the
quality
You must meet your production quota of your work is not attected.
and are concerned that by helping, you
won't have enough time to finish and LL -Tell your supervisor you can't
the quality of your work will be stop what you are working on
affected. because of your dead- line.
8. You notice that a machine is making a ML- Stop working to fix it.
loud
noise which could mean it is about to break. LL- Ignore the loud noise and keep
work-
You don't want to stop to call a ing so you can meet your goal.
technician because you have a deadline
to meet. If you fix it, it will take a few
minutes, but if you continue to work and
then it breaks, it will take a few hours to
fix.
9. Your supervisor reviews a safety
procedure with you, but from what you ML- Explain the way you learned the
previously pro- cedure and ask if he is sure
about the
learned, you know part of what he explained information he shared.
is not correct. do?
What would you most and least likely
10. I do what is required of
3/
17
update
1. You have been asked to take on an addition- ML- Ask your supervisor if taking
on this
al sorting assignment. You are concerned assignment would attect you meeting
your
that the time away from your tasks will affect daily production goals.
you completing your daily work on time.
LL -Decline the assignment because
you would not meet your production
goal.
2. A new employee asks you to help with some- ML -Suggest they ask other
coworkers
thing, but you have a lot of work to finish for help. Otter to assist only if the other
and a deadline to meet.
coworkers cannot.
LL- Tell the new employee you cannot help
and apologize because you are too
3. You are using a machine when
suddenly it stops working. You tell busy
your supervisor
ML -Check to see if there is another avail-
about the issue but need to wait for it to be
fixed to be able to finish your work on able machine you may use.
time.
Take your break early while you wait for
4. There is a lot of work for everyone and the machine to get fixed.
pro- duction goals must be met today
but you see a few coworkers talking ML- Encourage your coworkers to
and standing around.
work together so everyone can
meet the pro- duction goal.
LL -Work faster and complete your
5. Your coworker did not clean up her work coworkers' tasks to make sure the
dead- line is met.
-Tell her to be more cautious and
area before she went on break, so you clean aware of her work area before she
leaves
1/
17
, USPS study guide with 100% correct answers | verified | latest
update
it up to avoid a potential accident. She and the importance of cleaning
goes back to her work station after her
break without noticing anything. proce- dures and safety precautions
to avoid ac- cidents.
LL -Don't say anything
because you cleaned it up
already.
2/
17
, USPS study guide with 100% correct answers | verified | latest
update
6. You are working to complete a task and ML- Ask if they can wait since you
need to
must meet a deadline. A coworker begins to complete your work.
ask you some questions that you know LL- Let them know you cannot
the answers to and could explain, but
that will take time away from the task help be- cause you have a
you are trying to finish. deadline to meet.
7. You are asked by your supervisor to help put ML- Ask your supervisor if you
may contin-
away items that are blocking a work station. ue with your assigned task so the
quality
You must meet your production quota of your work is not attected.
and are concerned that by helping, you
won't have enough time to finish and LL -Tell your supervisor you can't
the quality of your work will be stop what you are working on
affected. because of your dead- line.
8. You notice that a machine is making a ML- Stop working to fix it.
loud
noise which could mean it is about to break. LL- Ignore the loud noise and keep
work-
You don't want to stop to call a ing so you can meet your goal.
technician because you have a deadline
to meet. If you fix it, it will take a few
minutes, but if you continue to work and
then it breaks, it will take a few hours to
fix.
9. Your supervisor reviews a safety
procedure with you, but from what you ML- Explain the way you learned the
previously pro- cedure and ask if he is sure
about the
learned, you know part of what he explained information he shared.
is not correct. do?
What would you most and least likely
10. I do what is required of
3/
17
