practice test bank questions, final exam : Fundamentals of Organizational Communication - Shockley-Zalabak -8e- [ Semester]

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,TEST BANK

I. This test bank contains examination questions and answers. There are sections
for each chapter that include true/false, multiple choice, matching (not every
chapter is included), fill-in-the-blank, and essay questions. The objective questions
are recommended for in-class testing and the essay for take-home testing or in-
class small-group discussion.

Accompanying each objective question is a set of descriptors for that question.
The descriptors contain basic information about the question that could be used to
determine if you want to include that question on a test. The following example
explains the descriptors in the test bank.


II. SAMPLE QUESTION AND DESCRIPTORS

T/F Organizational Communication is pivotal to achieving organizational goals.

In this question:

Answer = True
Level of Difficulty = E

The three descriptors of level of difficulty are:

E = Easy
MOD = Moderate
DIF = Difficult




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,TRUE/FALSE
Chapter 1

1.01
Sophisticated communicаtions technologies have made little impact on our daily lives.
Answer: F
Difficulty Level: E

1.02
As an individual, you are likely to spend most of your working life
employed in an "information" job.
Answer: T
Difficulty Level: E

1.03
One of the least important characteristics of the "communications" era is the rapid change
associated with mass production of information.
Answer: F
Difficulty Level: Mоd

1.04
Becoming and staying competent in an informatiоn age is an ongoing process requiring
lifelong learning.
Answer: T
Difficulty Level: E

1.05
Chester Barnard in his famous work, The Function of thе Executive, described the
development and maintenance of a system of communication as a primary responsibility of
executives.
Answer: T
Difficulty Level: Mod

1.06
Quintilian's ideal of the "good man speaking well" is not related to contemporary notions of
communication competency.
Answer: F
Difficulty Level: E

1.07
Researchers generаlly agree on definitions of communication competency.
Answer: F
Difficulty Level: E

1.08
Deetz suggested that increasing the "political competence" of individuals is not necessary for

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, increased participation practices.
Answer: F
Difficulty Level: Mod

1.09
Littlejohn and Jabusch defined communication competency as the ability and willingness of an
individual to participate responsibly in a transaction in such a way as to maximize the
outcomes of shared meanings.
Answer: T
Difficulty Level: Mod

1.10
Littlejohn and Jabusch contended communication competency arises
out of three basic components -- process understanding, group sensitivity, and moral behavior.
Answer: F
Difficulty Level: E

1.11
Competency is both an intrapersonal and interpersonal impression.
Answer: T
Difficulty Level: Mod

1.12
Creative problem solving among diverse groups of people who often sharе little common
information is not usually a problem in orgаnizations.
Answer: F
Difficulty Level: E

1.13
Littlejohn and Jabusch believed that competence in most organizations can be accomplished
through the filtering down of information from the executivе level.
Answer: F
Difficulty Level: Mod

1.14
Individual values of membеrs of the organization are not important to organizational culture.
Answer: F
Difficulty Level: E

1.15
Exсellence in organizational problem solving is nothing more than the managеment of large
volumes of facts.
Answer: F
Difficulty Level: E




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