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The facility's plan for a healthcare organization may include plans for renovation or new
construction, energy requirements, acquisition of new property, financing options, etc.
However, the facility plan begins with an estimate of each service or department's:
a) Operational needs.
b) Parking needs.
c) Staffing needs.
d) Equipment needs. -answer-a) Operational needs.
An important management principle that should guide the development of information
systems in healthcare organizations is to:
a) Treat information as an essential organizational resource.
b) Delegate all decisions about information technology to technical specialists.
c) Employ consultants to set priorities for systems to be developed.
d) Always buy the newest system available to avoid technical obsolescence. -answer-
a) Treat information as an essential organizational resource.
Which of the following is a major priority for system development in the managed care
environment?
a) Development of enterprise-wide computer networks.
b) Development of repositories of computerized patient records.
c) Development of operational inpatient systems.
d) Development of strategic decision support systems. -answer-c) Development of
operational inpatient systems.
An efficient Formulary and Therapeutics Committee in many hospitals evaluates all of
the following except:
a) Symptoms of adverse reactions.
b) Patients' current medication effectiveness.
, c) Contraindications.
d) Specific drugs in terms of appropriateness to caseload. -answer-b) Patients' current
medication effectiveness.
Which of the following would represent the most common cause of adverse drug events
(ADEs)?
a) Lack of standardization.
b) Lack of knowledge of drug.
c) Preparation errors.
d) Transcription errors. -answer-b) Lack of knowledge of drug.
Which of the following best describes the responsibility of a hospital with an emergency
department (ED) when a person comes to the ED for Examination or treatment?
a) The hospital must admit the patient for observation and treatment if an emergency
condition exists.
b) The hospital must provide an appropriate medical screening to determine whether an
emergency condition exists and, if so, stabilize the condition.
c) The hospital may inquire as to the individual's method of payment or insurance status
prior to rendering services.
d) If the individual is uninsured, the hospital must transfer the patient to the nearest
public hospital designated for the care and treatment of medically indigent persons. -
answer-b) The hospital must provide an appropriate medical screening to determine
whether an emergency condition exists and, if so, stabilize the condition.
In planning for future community health services, it is important to understand
population health needs. Which ethnic category tends to proportionally use physician
services the most?
a) African-American
b) Asian
c) Latino
d) White -answer-d) White
Which of the following limitations would cause a hospital OB unit to see no change in
volume over a four year period?
a) Organizational
b) Market
c) Financial
d) Clinical -answer-b) Market
The four important aspects of clinical support services are technical quality, patient
satisfaction, continuity or integration, and: