SMART SERVE CERTIFICATION EXAM 2023
REAL EXAM
QUESTIONS AND CORRECT ANSWERS(VERIFIED
ANSWERS)
1. When should you start assessing customers using the traffic light system? -
When they enter the establishment
2. Who grants licences for the sale and service of alcohol in Ontario
- AGCO
3. A cashier notices a person who appears to be underage passing money to a
customer entering a store. The underage person who waits outside while the
customer puts a six pack of beer on the counter, what should the cashier do?
- Refuse the sale because she suspects the customer is buying alc for an
underage person.
4. Which foods are better at slowing down the rate of alc absorption into the
blood stream?
- Foods high in protein.
5. Which of the following is not a acceptance form of ID?
- Credit card
6. Which of the following are not allowed under the LLA? - Offering free
food
- Requiring that a minimum number of drinks be purchased
- Offering free soft drinks
- Watering down drinks without a customer’s approval
7. Which of the following indicates that an ID may have been tampered with?
- Air bubbles in the lamination
8. Which of the following are permissible hours for the sale of alc in a grocery
store?
- Monday- Sunday 9am until 11pm
SMART SERVE CERTIFICATION EXAM 2023 REAL EXAM
QUESTIONS AND CORRECT ANSWERS(VERIFIED ANSWERS)
, 9. Which of the following statements is true in regards to rating your guests? -
It can take up to 30 minutes for a guest too feel the effects of alc
10. Which of following are considered a violation under the LLA?
- Allowing an intoxicated customer to remain on the licenced premisis
- Subsituting one type of alc for another without a customers approvel
SMART SERVE CERTIFICATION EXAM 2023 REAL EXAM
QUESTIONS AND CORRECT ANSWERS(VERIFIED ANSWERS)
REAL EXAM
QUESTIONS AND CORRECT ANSWERS(VERIFIED
ANSWERS)
1. When should you start assessing customers using the traffic light system? -
When they enter the establishment
2. Who grants licences for the sale and service of alcohol in Ontario
- AGCO
3. A cashier notices a person who appears to be underage passing money to a
customer entering a store. The underage person who waits outside while the
customer puts a six pack of beer on the counter, what should the cashier do?
- Refuse the sale because she suspects the customer is buying alc for an
underage person.
4. Which foods are better at slowing down the rate of alc absorption into the
blood stream?
- Foods high in protein.
5. Which of the following is not a acceptance form of ID?
- Credit card
6. Which of the following are not allowed under the LLA? - Offering free
food
- Requiring that a minimum number of drinks be purchased
- Offering free soft drinks
- Watering down drinks without a customer’s approval
7. Which of the following indicates that an ID may have been tampered with?
- Air bubbles in the lamination
8. Which of the following are permissible hours for the sale of alc in a grocery
store?
- Monday- Sunday 9am until 11pm
SMART SERVE CERTIFICATION EXAM 2023 REAL EXAM
QUESTIONS AND CORRECT ANSWERS(VERIFIED ANSWERS)
, 9. Which of the following statements is true in regards to rating your guests? -
It can take up to 30 minutes for a guest too feel the effects of alc
10. Which of following are considered a violation under the LLA?
- Allowing an intoxicated customer to remain on the licenced premisis
- Subsituting one type of alc for another without a customers approvel
SMART SERVE CERTIFICATION EXAM 2023 REAL EXAM
QUESTIONS AND CORRECT ANSWERS(VERIFIED ANSWERS)
