SMART SERVE PRACTICE TEST /
QUESTIONS AND VERIFIED
SOLUTION 2025 GRADED A+
LATEST UPDATE .
1. True or False
The Government of Canada issues licences for the sale and service of alcohol in Ontario ANSWER False,
The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length agency of the Ontario
Government, issues licences for the sale and service of alcohol in Ontario. The AGCO can also suspend or revoke
a licence.
2. True or False
The minimum age for someone to serve or sell alcohol in Ontario is 18. ANSWER True
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must also be Smart Serve certified.
3. True or False
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer. ANSWER True,
The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations affecting the sale and service of
alcohol in Ontario. This includes ensuring that you never serve a customer to the point of intoxication. Not complying
with the laws and regulations, could result in you being held civilly and/or criminally liable.
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SMART SERVE PRACTICE TEST QUESTIONS AND VERIFIED SOLUTION 2025 GRADED A+ LATEST UPDATE . 12
, 4. True or False
After an intoxicated customer has left your establishment, you are no longer liable for him or her. ANSWER
False, Your liability does not end when the customer leaves. If you have served a customer to the point of intoxication,
you are liable for them until they are sober again.
5. True of False
Drinking coffee will help a person who is intoxicated sober up faster. ANSWER False, Drinking coffee, water or
eating food will not help someone sober up faster. Once alcohol has been absorbed by the body and moves into the
bloodstream, only time will help.
6. True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of wine. ANSWER False, There are big differences in the
alcohol content found in beer, wine, and spirits. This program will introduce a benchmark called a "Standard Drink" to
help you estimate the amount of alcohol each customer has consumed.
7. True or False
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. ANSWER True, It is your
legal obligation to refuse the sale of alcohol to anyone if you have reason to believe he/she is intoxicated and/or you
suspect they may be purchasing alcohol for an underage person. 8. True or False
A customer can show identification without a photo to prove they are age 19 or older. ANSWER False, A valid
I.D. is one that is issued by the government and must include a person's photograph and date of birth.
9. True or False
If an intoxicated customer arrives at your establishment, you should not let them in. ANSWER True, You canno
allow an intoxicated customer to enter or remain on the premises of a licensed establishment.
10. True or False
On average, the body can metabolize approximately 2 standard drinks in one hour. ANSWER False, On average
the body can metabolize approximately 1 standard drink per hour.
11. True or False
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SMART SERVE PRACTICE TEST QUESTIONS AND VERIFIED SOLUTION 2025 GRADED A+ LATEST UPDATE . 12
QUESTIONS AND VERIFIED
SOLUTION 2025 GRADED A+
LATEST UPDATE .
1. True or False
The Government of Canada issues licences for the sale and service of alcohol in Ontario ANSWER False,
The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length agency of the Ontario
Government, issues licences for the sale and service of alcohol in Ontario. The AGCO can also suspend or revoke
a licence.
2. True or False
The minimum age for someone to serve or sell alcohol in Ontario is 18. ANSWER True
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must also be Smart Serve certified.
3. True or False
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer. ANSWER True,
The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations affecting the sale and service of
alcohol in Ontario. This includes ensuring that you never serve a customer to the point of intoxication. Not complying
with the laws and regulations, could result in you being held civilly and/or criminally liable.
1/
SMART SERVE PRACTICE TEST QUESTIONS AND VERIFIED SOLUTION 2025 GRADED A+ LATEST UPDATE . 12
, 4. True or False
After an intoxicated customer has left your establishment, you are no longer liable for him or her. ANSWER
False, Your liability does not end when the customer leaves. If you have served a customer to the point of intoxication,
you are liable for them until they are sober again.
5. True of False
Drinking coffee will help a person who is intoxicated sober up faster. ANSWER False, Drinking coffee, water or
eating food will not help someone sober up faster. Once alcohol has been absorbed by the body and moves into the
bloodstream, only time will help.
6. True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of wine. ANSWER False, There are big differences in the
alcohol content found in beer, wine, and spirits. This program will introduce a benchmark called a "Standard Drink" to
help you estimate the amount of alcohol each customer has consumed.
7. True or False
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. ANSWER True, It is your
legal obligation to refuse the sale of alcohol to anyone if you have reason to believe he/she is intoxicated and/or you
suspect they may be purchasing alcohol for an underage person. 8. True or False
A customer can show identification without a photo to prove they are age 19 or older. ANSWER False, A valid
I.D. is one that is issued by the government and must include a person's photograph and date of birth.
9. True or False
If an intoxicated customer arrives at your establishment, you should not let them in. ANSWER True, You canno
allow an intoxicated customer to enter or remain on the premises of a licensed establishment.
10. True or False
On average, the body can metabolize approximately 2 standard drinks in one hour. ANSWER False, On average
the body can metabolize approximately 1 standard drink per hour.
11. True or False
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SMART SERVE PRACTICE TEST QUESTIONS AND VERIFIED SOLUTION 2025 GRADED A+ LATEST UPDATE . 12
