100- correct
Answers 2024
Smart Serve Practice Test - ANSWERS
The answer to each question is highlighted in orange
1, Generally, what are the permissible hours for selling and serving alcohol
in a licensed establishment?
A. 9:00 a.m. to 2:00 a.m.
B. 11:00 a.m. to 6:00 a.m.
C. 10:00 a.m. to 4:00 pm
D. 10:00 am to 1:00 am
2, Which of the following is true about people with a high tolerance for
alcohol?
A. They have lower BAC levels no matter how much they drink.
B. They show fewer signs of intoxication at high BAC levels.
C. Their BAC rises more slowly compared to other people.
D. Their bodies eliminate alcohol more quickly.
3, Why is it important for you to know the features of all accepted forms of
I.D.?
A. It's everyone's job in a licensed establishment to ensure that underage customers
are not served alcohol.
B. It's hard to identify a fake I.D. if you don’t know the distinguishing features.
C. Serving an underage customer can lead to criminal charges for you and your
employer.
D. All of the above.
4, Which of the following statements is true in regards to BAC?
SMART SERVE PRACTICE TEST Questions with 100- correct Answers 2024
, A. A BAC chart is the only way to find out how much a person can safely drink.
B. If the alcohol content is higher than a Standard Drink, BAC calculations will need
to be adjusted.
C. Body type and sex do not make a difference when determining a customer's
BAC level.
D. Intoxication begins with the fourth drink.
5, Failure to comply with the Liquor Licence Act could result in which of the
following?
Select all that apply.
A. Suspension of a liquor licence by the AGCO.
B. Disciplinary actions by the AGCO.
C. Charges by the LCBO.
D. Monetary penalties imposed by the Alcohol and Gaming Commission of Ontario
(AGCO).
6, Which of the following are permissible hours for the sale of alcohol in a
grocery store?
A. Sunday, 11:00 am to 6:00 pm.
B. As long as the grocery store is open.
C. Monday to Sunday, 9:00 am to 9:00 pm.
D. Monday to Sunday, 9:00 am to 11:00 pm.
7, To be acceptable, identification must meet which of the following
criteria?
Select all that apply.
A. Be issued by the government.
B. Include the person's photo.
SMART SERVE PRACTICE TEST Questions with 100- correct Answers 2024
, C. Include the person's date of birth.
D. Include the person's address.
8, A customer brought a bottle of wine to have with their dinner at a
BYOW (Bring Your Own Wine) restaurant, but drank only half. Under what
conditions can the restaurant allow the customer to remove the
remaining wine from the premises?
Select all that apply.
A. The bottle is resealed by the restaurant with a cork, flush with the top of the
bottle.
B. The wine is homemade.
C. The restaurant cannot allow the remaining wine to be removed from the
premises.
D. The customer is not intoxicated.
9, What is the most effective way to determine if your customers have been
drinking prior to arrival?
Select all that apply.
A. Ask the customers' friends whether they've been drinking.
B. Talk to them and pay attention to what they say, and how they say it.
C. Ask customers directly how many drinks they've had before arriving.
D. Assess customers for physical signs of intoxication.
10, Which of the following is an effective way of slowing down alcohol service?
Select all that apply.
A. Water down the customer's drink.
B. Asking a co-worker to take over for that customer.
C. Passing the table less frequently.
D. Offer food, water, and non-alcoholic drinks
SMART SERVE PRACTICE TEST Questions with 100- correct Answers 2024