CMN 101 EXAM STUDY GUIDE
Channels - Answer -Means of conveying and receiving messages
Competant communication - Answer -To describe communication that is effective and
appropriate for a given situation
Outcome - Answer -Has to do with the product of an interchange
Process - Answer -A series of actions or steps taken to achieve an end
Ethics - Answer -The principles of right and wrong that guide an individual in making
decisions, especially in their relationship with others
Behavior Flexibility - Answer -The ability to use a number of different behaviors
depending on the situation
Communication Skills - Answer -Behavioral abilities based on social understandings
that are used to achieve particular goals
Linear Model - Answer -One way channel → a sender sends a message through a
channel to a receiver in an atmosphere of noise
Interaction Model - Answer -Communication between a sender and a receiver that
incorporates feedback
Competent Communication Model - Answer -A transactional model of communication
in which communicators send and receive messages simultaneously within a relational,
situational, and cultural context
Cognitive Complexity - Answer -The ability to construct a variety of frameworks for
viewing an issue
Rhetoric - Answer -The art of speaking to inform, persuade, or motivate audiences
Dyod - Answer -Pair of individuals
Encoding - Answer -Process of taking thoughts into language
Communication - Answer -Sending message and interpreting them in situationally
appropriate ways
Communication Processing - Answer -The means by which we gather, organize, and
evaluate the information we receive
, Schema - Answer -Mental structures for organizing related bits of information
Social Constructivism - Answer -Perception of reality is constructed by the repeated
social interactions we have with people
Interaction Appearance Theory - Answer -Explains how people change their
perceptions of someone, particularly their physical attractiveness
Social Comparison Theory - Answer -The idea that we learn about our own abilities and
attitudes by comparing ourselves to other people
Self-Efficacy - Answer -The ability to predict actual success from self-concept and self-
esteem
Self-Fulfilling Prophecy - Answer -An expectation that causes you to act in ways that
make that expectation come true
Self-Actualization - Answer -The feelings and thoughts you get when you know that you
have successfully negotiated a communication situation
Self-Adequacy - Answer -A feeling content with being adequate
Self-Denigration - Answer -Criticizing or attacking yourself
Self-Presentation - Answer -Intentional communication designed to show elements of
self for strategic purposes
Self-Monitoring - Answer -The ability to watch your environment and others in it for
cues about how to present yourself in a particular situation
Self-Disclosure - Answer -Revealing yourself to others by sharing information about
yourself
Cognitive Language - Answer -The system of symbols you use to describe people,
things, and situations in your mind
Communication Acquisition - Answer -The process of learning individual words in a
language as well as how to use that language appropriately in various contexts
Ritualizing - Answer -Involved the rules for managing conversations and relationships
Semantics - Answer -Refers to the meaning of words
Pragmatics - Answer -The practical use of language that includes the ability to adjust
language communication according to audience and context
Channels - Answer -Means of conveying and receiving messages
Competant communication - Answer -To describe communication that is effective and
appropriate for a given situation
Outcome - Answer -Has to do with the product of an interchange
Process - Answer -A series of actions or steps taken to achieve an end
Ethics - Answer -The principles of right and wrong that guide an individual in making
decisions, especially in their relationship with others
Behavior Flexibility - Answer -The ability to use a number of different behaviors
depending on the situation
Communication Skills - Answer -Behavioral abilities based on social understandings
that are used to achieve particular goals
Linear Model - Answer -One way channel → a sender sends a message through a
channel to a receiver in an atmosphere of noise
Interaction Model - Answer -Communication between a sender and a receiver that
incorporates feedback
Competent Communication Model - Answer -A transactional model of communication
in which communicators send and receive messages simultaneously within a relational,
situational, and cultural context
Cognitive Complexity - Answer -The ability to construct a variety of frameworks for
viewing an issue
Rhetoric - Answer -The art of speaking to inform, persuade, or motivate audiences
Dyod - Answer -Pair of individuals
Encoding - Answer -Process of taking thoughts into language
Communication - Answer -Sending message and interpreting them in situationally
appropriate ways
Communication Processing - Answer -The means by which we gather, organize, and
evaluate the information we receive
, Schema - Answer -Mental structures for organizing related bits of information
Social Constructivism - Answer -Perception of reality is constructed by the repeated
social interactions we have with people
Interaction Appearance Theory - Answer -Explains how people change their
perceptions of someone, particularly their physical attractiveness
Social Comparison Theory - Answer -The idea that we learn about our own abilities and
attitudes by comparing ourselves to other people
Self-Efficacy - Answer -The ability to predict actual success from self-concept and self-
esteem
Self-Fulfilling Prophecy - Answer -An expectation that causes you to act in ways that
make that expectation come true
Self-Actualization - Answer -The feelings and thoughts you get when you know that you
have successfully negotiated a communication situation
Self-Adequacy - Answer -A feeling content with being adequate
Self-Denigration - Answer -Criticizing or attacking yourself
Self-Presentation - Answer -Intentional communication designed to show elements of
self for strategic purposes
Self-Monitoring - Answer -The ability to watch your environment and others in it for
cues about how to present yourself in a particular situation
Self-Disclosure - Answer -Revealing yourself to others by sharing information about
yourself
Cognitive Language - Answer -The system of symbols you use to describe people,
things, and situations in your mind
Communication Acquisition - Answer -The process of learning individual words in a
language as well as how to use that language appropriately in various contexts
Ritualizing - Answer -Involved the rules for managing conversations and relationships
Semantics - Answer -Refers to the meaning of words
Pragmatics - Answer -The practical use of language that includes the ability to adjust
language communication according to audience and context
