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Terms in this set (106)
a therapeutic relationship is an _________________ essential
part of nursing
When therapeutic relationships are increased empowerment
established, clients experience
__________________________
_________________ is a key part of communication documentation
In order to establish a therapeutic know and be aware of one's self, demonstrate empathy, and
relationship is it important to: be aware of boundaries
therapeutic communication is aimed at meeting the needs of one of the participants
therapeutic relationships can be viewed by profession, client, and nurse
the perspective of
what are the critical components of the - listening
therapeutic relationship? - trust
- respect
- genuineness
- empathy
- responding to clients concerns
what are the practice standard components - trust
mentioned in the therapeutic relationships - respect
video? (module 1) - professional intimacy
- empathy
- power
what are the three essential channels of - nurse/ patient communication
nursing communication? - nurse/ team communication
- nurse/ physician communication
always keep in mind that good ________________ is communication
the key to safe care
, In the initial stages of groups, __________________ group cohesion; trust
and ________ are gradually established if
members are willing to express what they
are aware of in the here-and-now.
what is a central issue of initial stages? -safety
-being assured of a support atmosphere
norms are generally accepted patterns and standards of behaviour
within a group or a team
over time, group norms become _______________ internalized
and may serve as mechanisms of social
control over members of groups and over
society as a whole.
formal group norms are specified in bylaws or constitution of the group
informal group norms are unwritten rules that become known through leader or group
response to unacceptable behaviour
how are group norms learned and -Positive and negative reinforcement/trial and error
developed? -By asking questions
-Modeling/observation
-Written documents - by-laws, constitutions, syllabus, minutes
etc.
-Nonverbal communication
"To conform, a group member must conflict between the influences exerted by the group(group
experience: norms)and his or her personal values"
what is an expedient conformer? outwardly agree but inwardly disagrees
what is a true conformer? agrees both inwardly and outwardly
what are 3 basic ways to handle disruptive - minimize or ignore it
behaviour: - leader confrontation
- group confrontation
guidelines for handling a confrontation: - Use "I" messages
- Focus on behaviour, not the person
- Disruptive individual is responsible for change
- A second confrontation may be necessary
- Clearly inform disruptive member that if behavior continues
consequences will result
- Explain consequences
- Follow through
Milgram was using electric shock therapy to obedience
test his theories on:
Milgram conveyed a sense of authority and 60-65%
roughly _______% of the people went all the
way to giving the highest shock possible
In the person centered therapy approach the therapist's realness and empathy are emphasized, and the
(PCA) therapeutic relationship are viewed as the central factors in
facilitating change