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NURS321 Quiz 1 (Modules 1-9) – Questions With Guaranteed Solutions

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NURS321 Quiz 1 (Modules 1-9) – Questions With Guaranteed Solutions

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NURS 321
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Institución
NURS 321
Grado
NURS 321

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Subido en
20 de diciembre de 2025
Número de páginas
9
Escrito en
2025/2026
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NURS321 Quiz 1 (Modules 1-9) – Questions With
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Terms in this set (106)



a therapeutic relationship is an _________________ essential
part of nursing


When therapeutic relationships are increased empowerment
established, clients experience
__________________________


_________________ is a key part of communication documentation


In order to establish a therapeutic know and be aware of one's self, demonstrate empathy, and
relationship is it important to: be aware of boundaries


therapeutic communication is aimed at meeting the needs of one of the participants


therapeutic relationships can be viewed by profession, client, and nurse
the perspective of


what are the critical components of the - listening
therapeutic relationship? - trust
- respect
- genuineness
- empathy
- responding to clients concerns


what are the practice standard components - trust
mentioned in the therapeutic relationships - respect
video? (module 1) - professional intimacy
- empathy
- power


what are the three essential channels of - nurse/ patient communication
nursing communication? - nurse/ team communication
- nurse/ physician communication


always keep in mind that good ________________ is communication
the key to safe care

, In the initial stages of groups, __________________ group cohesion; trust
and ________ are gradually established if
members are willing to express what they
are aware of in the here-and-now.


what is a central issue of initial stages? -safety
-being assured of a support atmosphere


norms are generally accepted patterns and standards of behaviour
within a group or a team


over time, group norms become _______________ internalized
and may serve as mechanisms of social
control over members of groups and over
society as a whole.


formal group norms are specified in bylaws or constitution of the group


informal group norms are unwritten rules that become known through leader or group
response to unacceptable behaviour


how are group norms learned and -Positive and negative reinforcement/trial and error
developed? -By asking questions
-Modeling/observation
-Written documents - by-laws, constitutions, syllabus, minutes
etc.
-Nonverbal communication


"To conform, a group member must conflict between the influences exerted by the group(group
experience: norms)and his or her personal values"


what is an expedient conformer? outwardly agree but inwardly disagrees


what is a true conformer? agrees both inwardly and outwardly


what are 3 basic ways to handle disruptive - minimize or ignore it
behaviour: - leader confrontation
- group confrontation


guidelines for handling a confrontation: - Use "I" messages
- Focus on behaviour, not the person
- Disruptive individual is responsible for change
- A second confrontation may be necessary
- Clearly inform disruptive member that if behavior continues
consequences will result
- Explain consequences
- Follow through


Milgram was using electric shock therapy to obedience
test his theories on:


Milgram conveyed a sense of authority and 60-65%
roughly _______% of the people went all the
way to giving the highest shock possible


In the person centered therapy approach the therapist's realness and empathy are emphasized, and the
(PCA) therapeutic relationship are viewed as the central factors in
facilitating change
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