BCS Modelling Business Processes Exam Questions With Correct Answers

BCS Modelling Business Processes Exam
Questions With Correct Answers

Q1. |Which |of |the |following |is |NOT |a |valid |reason |for |creating |a |business |process |model?



A. |to |use |as |a |basis |for |training |staff



B. |to |show |people |what |they |do |and |and |how |this |relates |to |others



C. |to |identify |problems |and |weaknesses |in |an |existing |process



D. |to |display |how |management |instructions |flow |down |through |an |organisation



D




Q2. |Working |from |the |top-down, |which |of |the |following |shows |the |different |levels |of |process |
hierarchy?



A. |Step |> |Organisation |> |Process |> |Task



B. |Process |> |Task |> |Step |> |Organisation



C. |Task |> |Step |> |Organisation |> |Process

,D. |Organisation |> |Process |> |Task |> |Step



D




Q3. |What |type |of |diagram |would |be |used |to |show |how |the |business |reacts |to |an |event?



A. |Value |Chain



B. |Organisational |Model



C. |Business |Process |Model



D. |Business |Activity |Model



C




Q4. |Which |of |the |following |will |be |considered |a |valid |reason |for |creating |a |business |process |
model?



1) |to |understand |how |the |existing |process |works



2) |to |explain, |to |the |participants, |what |they |do

,3) |to |explain, |to |the |participants, |how |their |task |relates |to |the |others



4) |to |help |ensure |consistency |of |approach



5) |to |identify |the |problems |and |weaknesses



A. |1, |2, |3 |& |4



B. |2, |3 |4, |& |5



C. |1, |3, |4 |& |5



D. |All |of |the |above



D




Q5. |Which |of |the |following |is |it |recommended |should |considered |before |embarking |on |a |
business |process |improvement |project?



1) |the |"as |is" |model |of |an |organisation

2) |the |"to |be" |model" |of |an |organisation

3) |the |organisational |context |in |which |the |business |processes |take |place

4) |the |functional |view |of |the |organisation

5) |the |process |view |of |the |organisation

, A. |1, |2, |3 |& |4

B. |2, |3 |4, |& |5

C. |1, |2, |3 |& |5

D. |All |of |the |above

C




Q6. |What |do |the |following |statements |describe?



- |it |is |very |useful |for |internal |management |and |staff



- |it |shows |how |the |organisation |is |structured



- |it |is |also |referred |to |as |an |organisation |chart



- |it |is |predominantly |internally |oriented



A. |The |functional |view |of |an |organisation



B. |The |process |view |of |an |organisation



C. |The |"as |is" |model |of |an |organisation



D. |The |"to |be" |model |of |an |organisation