UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Activity Diagram - CORRECT ANSWER Form or flow chart defined in UML used to
diagrammatically represent a process.
Activity Sampling - CORRECT ANSWER Investigation Techniques based on a
quantitative approach to observation used to determine quantity of time individuals allot to
different parts of their work.
Actor - CORRECT ANSWER A user role, IT system or time which is responsible for
performing pieces of work in a business system.
Adaptive strategy development - CORRECT ANSWER Iterative development of an
organisation's strategy in response to market or stakeholder feedback.
Agile - CORRECT ANSWER Approach to software using evolutionary development
and incremental delivery approaches based on the Agile manifesto.
Analytical skills - CORRECT ANSWER Allows deep digging into a business problem
until it's real nature or root cause is fully understood.
Application Architecture - CORRECT ANSWER Portfolio of applications used with an
organisation.
'As is' business model - CORRECT ANSWER Representation of a business process
within an organisation as it is currently performed.
Association - CORRECT ANSWER Indicates a relevant business connection between
two classes.
, On a use case diagram, a line indicating relevant business connection between actor and use
case.
Attribute - CORRECT ANSWER Individual item of data held about a class or entity.
Background research - CORRECT ANSWER Preliminary work undertaken by
Business Analysts to familiarise themselves with a business domain.
Backwards from traceability - CORRECT ANSWER Involving tracing source of a
requirement.
Balanced Scorecard - CORRECT ANSWER Supports a strategic management system
by capturing both financial and non-financial measures of performance.
Entails 4 Quadrants:
Financial.
Customer.
Process.
Learning and Growth
Benefit - CORRECT ANSWER A positive gain to an organisation. expected to occur
from carrying out a business change programme or project.
Benefit Owner - CORRECT ANSWER A named person responsible for securing a
benefit.
Benefits dependency network - CORRECT ANSWER Visual representation of actions
required to ensure benefits are derived from a proposed change.
Benefits management - CORRECT ANSWER A process concerned with delivery of
predicted business benefits defined in a business case. Includes ensuring projects are able to