NEW EDITION UPDATED
William may make changes in the Procurement Department. what is his first step when
considering a new process?
a. Engaging in a process mapping ac vity
b. Iden fying a need for change
c. Building a flowchart
d. Crea ng a policy and procedures manual - Ans Iden fying a need for change
Sam's team in crea ng steps for requisi on processing. Which of the statements describe why
implemen ng processes is important? Use of processes promotes:
a. standards, fairness and transparency
b. standards, planning and transparency
c. efficiency, planning and standards
d. efficiency, fairness and transparency - Ans efficiency, fairness and transparency
Processes should be developed to prevent unethical behavior and it is essen al that
organiza ons have an approach that promotes consistency throughout the procurement
process.
Sean is reviewing his organiza ons values, customs and beliefs, which of the following is Sean
reviewing?
a. cohesion
, b. incen ves
c. stakeholder policy
d. culture - Ans Culture
How can Cindy successfully develop en ty staff to work more as a produc ve, cohesive team in
the future?
a. focus primarily on interviewing the correct staff rather than former staff
b. recruit for skills and hire for suitability in the office
c. focus professional development on furthering skills rather than cross-training
d. focus primarily on skillsets that get the job done. - Ans Recruit for skills and hire for
suitability in the office
when hiring, managers must consider the impact of the new employee on the office's climate.
As a procurement manager, which strategy can Joe employ to encourage a good percep on by
the office stakeholders?
a. adjust strict deadlines to promote inclusion by SWMBE community
b. favor internal customers over suppliers
c. create a fair balance between internal customers and suppliers
d. favor suppliers over customers - Ans Create a fair balance between internal customers and
suppliers
Internal customer and suppliers are stakeholders to procurement and must be treated in a
manner that is ethical and just to preserve the procurement process. Each group of people are
stakeholders to procurement and must be treated in a manner that is ethical and just in order to
preserve the Procurement process.