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What kind of culture includes intangibles like beliefs, attitudes, and values?
- Answer Implicit
What should be considered prior to terminating a -term
long employee who has been previously
successful?- Answer Transfer
What is the primary reason to develop workforce diversity programs?
- Answer Increase
productivity
What are the five compensable factors?
- Answer SEWRS (supervision, effort, working conditions,
responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an increase in
base pay?- Answer Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union?
- Answer Wildcat
What concept holds that an organization operates within a complex environment affected by and
affecting different interests?
- Answer Stakeholder theory
What principle provides that employees should be treated fairly, given clear expectations, and
provided an opportunity to defend themselves for a dischargeable offense?
- Answer Due process
The evaluation level of learning marks changes in what?
- Answer Knowledge
What time period(s)' needs are addressed in an organizational needs assessment?
- Answer Present
and future
What strategy primarily emphasizes the organization's needs when considering an employee's career
path?- Answer Career management
What budgeting method categorizes according to enterprise activities as opposed to standard
departments?- Answer Activity-based
What is the role of HR when conducting an investigatory interview?
- Answer Risk manager for the
organization
What branding proposition answers the question why a talented person would want to work
- here?
Answer EVP (Employee Value Proposition)
What should be HR's relationship with the corporate attorney?
- Answer Proactive and reactive
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This good type of conflict means team members argue about how work should be done and how to
best measure success.
- Answer Task
A change in who reports to who in an organization is an example of this kind of OD strategy.
-
Answer Structural
What is the best way to increase confidence in stakeholders regarding business continuity and
disaster recovery?- Answer Training (drilling)
Why would you want to perform benefits needs assessment?
- Answer It is key to attracting and
retaining talent
What key determination must be made prior to outsourcing a function?
- Answer If it is a core
competency.
What is the capacity to recognize, interpret, and behaviorally adapt to different global mindsets and
customs?- Answer Cultural Intelligence
What might you do prior to initiating a major, sweeping, controversial change initiative?
- Answer
Pilot program or focus group
When considering a RIF (reduction in force), what offer might be made?
- Answer To volunteer
These provide leader with high
-level, real-time metrics often configurable to make correlations with
strategic goals clear.
- Answer Dashboards
What is revealed when leaders see a danger but decide not to address
- Answer
it? Risk Tolerance
What leadership theory suggests that group performance depends on the situation favorableness
which in turn is based on leader
-member relations, task structure, and position power?
- Answer
Contingency (Fiedler)
What must be shown to upper management in order to make a good business- Answer
case? Impact
on strategic goals
What is the best argument in favor of any efforts to increase employee retention?
- Answer Turnover
and talent shortages affect performance