Page 1 of 24
CERTIFIED BEHAVIORAL HEALTH CASE MANAGER
(CBHCM) Exam ALL QUESTIONS AND CORRECT
ANSWERS LATEST UPDATE THIS YEAR
QUESTION: When can you share information about a client with a third party WITHOUT a valid
release of information on file? - ANSWER-Never, information can only be released when the
release is on file
QUESTI1ON: The MOST IMPORTANT reason to communicate with collateral resources during
initial assessment and ongoing planning are to: - ANSWER-ensure you have a complete client
assessment
QUESTION: Of the following which is considered a client need? - ANSWER-Social skills
QUESTION: A progress note should include: - ANSWER-Factual events, important client
statements, and dates
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, Page 2 of 24
QUESTION: Which of the following should the case manager know before making formal and
informal referrals to service providers? - ANSWER-the eligibility criteria of resource agencies
and service providers
QUESTION: Your client tells you that her brother, who pays her rent and household expenses,
died unexpectedly last week without a will. Your client doesn't know how she will be able to. -
ANSWER-conduct an assessment and service plan update to include her new financial needs.
Q; A formal process that facilitates de clinically appropriate movement of clients from one level
of care to another, including from one practitioner to another is called: - ANSWER-transition
planning
QUESTION: Under what circumstances can substance use information be disclosed? - ANSWER-
Whenever a release of information is signed to disclose information to another part
QUESTION: Your client has just revealed that she has been in an abusive relationship for two
years and doesn't know how to safely leave. What would be an appropriate response as ... -
ANSWER-Engage the client in developing a safety plan
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, Page 3 of 24
QUESTION: Many program funders regulatory agencies, and others set documentation
timelines. Regardless of the client, which hierarchy must case managers follow when
determining - ANSWER-Laws and statutes, agency operating procedure, funder requirements
QUESTION: When a case manager locates a reliable resource for a common client need, such as
family budgeting skills, he or she should - ANSWER-ensure the services offered match client
needs, then make the referral
QUESTION: What is the purpose of ongoing assessment by the case manager? - ANSWER-
Monitoring client progress
QUESTION: One of your clients is seeking assistance with re-employment. He was a licensed
commercial and residential painter before he had to leave the workforce to attend to his
behavioral health
issues. Your client ove needing to hire a home painter and offers to do the work for you. What
is your BEST response? - ANSWER-Politely decline his offer by explaining the concepts of dual
boundaries and consumer exploitation.
3
CERTIFIED BEHAVIORAL HEALTH CASE MANAGER
(CBHCM) Exam ALL QUESTIONS AND CORRECT
ANSWERS LATEST UPDATE THIS YEAR
QUESTION: When can you share information about a client with a third party WITHOUT a valid
release of information on file? - ANSWER-Never, information can only be released when the
release is on file
QUESTI1ON: The MOST IMPORTANT reason to communicate with collateral resources during
initial assessment and ongoing planning are to: - ANSWER-ensure you have a complete client
assessment
QUESTION: Of the following which is considered a client need? - ANSWER-Social skills
QUESTION: A progress note should include: - ANSWER-Factual events, important client
statements, and dates
1
, Page 2 of 24
QUESTION: Which of the following should the case manager know before making formal and
informal referrals to service providers? - ANSWER-the eligibility criteria of resource agencies
and service providers
QUESTION: Your client tells you that her brother, who pays her rent and household expenses,
died unexpectedly last week without a will. Your client doesn't know how she will be able to. -
ANSWER-conduct an assessment and service plan update to include her new financial needs.
Q; A formal process that facilitates de clinically appropriate movement of clients from one level
of care to another, including from one practitioner to another is called: - ANSWER-transition
planning
QUESTION: Under what circumstances can substance use information be disclosed? - ANSWER-
Whenever a release of information is signed to disclose information to another part
QUESTION: Your client has just revealed that she has been in an abusive relationship for two
years and doesn't know how to safely leave. What would be an appropriate response as ... -
ANSWER-Engage the client in developing a safety plan
2
, Page 3 of 24
QUESTION: Many program funders regulatory agencies, and others set documentation
timelines. Regardless of the client, which hierarchy must case managers follow when
determining - ANSWER-Laws and statutes, agency operating procedure, funder requirements
QUESTION: When a case manager locates a reliable resource for a common client need, such as
family budgeting skills, he or she should - ANSWER-ensure the services offered match client
needs, then make the referral
QUESTION: What is the purpose of ongoing assessment by the case manager? - ANSWER-
Monitoring client progress
QUESTION: One of your clients is seeking assistance with re-employment. He was a licensed
commercial and residential painter before he had to leave the workforce to attend to his
behavioral health
issues. Your client ove needing to hire a home painter and offers to do the work for you. What
is your BEST response? - ANSWER-Politely decline his offer by explaining the concepts of dual
boundaries and consumer exploitation.
3
