Case management exam 1 Questions and
Answers Updated 2026
When an individual or group adapts to a new culture by taking on that culture's identity and
abandoning their own culture, it is called... - Answerassimilation
When an individual or group adjusts their behavior to fit the rules and expectations of the dominant
culture without giving up their own ways entirely, it is called... - Answeracculturation
When doing this you minimize fragmentation and duplication of services - Answerintegration
When linking a client to referral services you need to be sure the services are: - Answerappropriate,
accessible, affordable, available, adequate
When someone has a negative belief or attitude about a group of people it is called: -
Answerprejudice
Counter transference can be defined as - AnswerCase manager projects onto the client certain
emotions or attitudes
When the client takes part in his/her own success and gains internal power it is called -
Answerempowerment
When you stand up for a client and speak on their behalf and then teach them how to stand up for
themselves, you are playing the role of an - AnswerAdvocate
Which is NOT a part of the Macro Level on the Ecological Model - AnswerFamily
Which is NOT a part of the Micro Level on the Ecological Model - AnswerFamily
Professionals need to be aware of the following boundaries - AnswerAll of the above
Rather than moving a client toward self-sufficiency, effective case management focuses on -
AnswerHealthy-Interdependence
Answers Updated 2026
When an individual or group adapts to a new culture by taking on that culture's identity and
abandoning their own culture, it is called... - Answerassimilation
When an individual or group adjusts their behavior to fit the rules and expectations of the dominant
culture without giving up their own ways entirely, it is called... - Answeracculturation
When doing this you minimize fragmentation and duplication of services - Answerintegration
When linking a client to referral services you need to be sure the services are: - Answerappropriate,
accessible, affordable, available, adequate
When someone has a negative belief or attitude about a group of people it is called: -
Answerprejudice
Counter transference can be defined as - AnswerCase manager projects onto the client certain
emotions or attitudes
When the client takes part in his/her own success and gains internal power it is called -
Answerempowerment
When you stand up for a client and speak on their behalf and then teach them how to stand up for
themselves, you are playing the role of an - AnswerAdvocate
Which is NOT a part of the Macro Level on the Ecological Model - AnswerFamily
Which is NOT a part of the Micro Level on the Ecological Model - AnswerFamily
Professionals need to be aware of the following boundaries - AnswerAll of the above
Rather than moving a client toward self-sufficiency, effective case management focuses on -
AnswerHealthy-Interdependence