AND SOLUTIONS 2026 VERIFIED AND GRADED
A+
◉ Why does the US prefer the direct approach? Answer: Because we
value sincerity and openness.
◉ The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________ fashion. Answer:
Linear
chronological & narrative
◉ What is unique about the indirect approach in regards to other
cultures? (2) Answer: 1. Point Not at beginning
2. Prioritizes vital cultural norms.
◉ Indirectness may include what? (5) Answer: 1. Deliberate use of
ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
5. Hierarchy in business
,◉ Why is ambiguity used in the indirect approach? (5) Answer: 1.
Takes pressure of responsibility off the reader/writer.
2. To "save face"
3. It creates multiple meanings
4. Could signal the writer's subtleness and skill to the reader.
5. Suggest reader to pay attention to whats not said
◉ What is paralanguage? Answer: Vocal Qualifiers and Vocalizations.
◉ List some vocal qualifiers. Answer: Pitch, volume, velocity
◉ List some vocalizations. Answer: Non-word vocalizers and fillers
i.e. "uh-huh"
◉ How does the US view high pitch?
How does the French? Answer: US: Speaker is uncertain/doubtful
It it typical.
◉ How can nonword vocalizers be misinterpreted? Answer: US "uh-
huh" is good but in Japan it means Yes
, ◉ How is eye contact seen in the US?
In Japan? Answer: US: Honesty
Japan: Invasion of privacy; rude
◉ What is different in regards to gestures between the US, Japanese
and Middle Eastern business culture? Answer: Middle East:Use very
large gestures, touch listener,
US: not as expressive, still uses forceful gestures (drumming to
underline point)
Japan: Very few gestures
◉ What are the different categories of nonverbals? (5) Answer: 1.
Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics