Delta Ramp Agent Review Questions With Correct
Answers
GSE |- |CORRECT |ANSWER✔✔-Ground |Service |Equipment
PPE |- |CORRECT |ANSWER✔✔-Personal |Protective |Equipment
OSM |- |CORRECT |ANSWER✔✔-Operation |Service |Manager
ALA/AIC- |Meaning |and |responsibility |- |CORRECT |ANSWER✔✔-Aircraft |Load |Agent/ |Agent-in-
Charge
Responsible |for |supervising |the |proper |loading |of |the |aircraft
T/F: |The |ALA/AIC |is |also |referred |to |as |the |"Marshalling |Agent" |- |CORRECT |ANSWER✔✔-True
This |manual |governs |ramp |policies |and |procedures |- |CORRECT |ANSWER✔✔-Ground |
Operations |Manual |(GOM)
SPPM |- |CORRECT |ANSWER✔✔-Safety |Policy |and |Procedures |Manual
DCGOM |- |CORRECT |ANSWER✔✔-Delta |Connection |Ground |Operations |Manual
T/F: |Working |on |the |ramp |is |like |being |displayed |in |a |"fish |bowl" |- |CORRECT |ANSWER✔✔-True
,What |are |the |two |types |of |customers? |- |CORRECT |ANSWER✔✔-- |External |Customer
- |Internal |Customer
What |is |an |External |customer? |- |CORRECT |ANSWER✔✔-A |person |outside |the |organization |
who |purchase's |Delta's |services |or |products
What |is |an |Internal |customer? |- |CORRECT |ANSWER✔✔-A |person |inside |the |organization |of |
business |partner |we |support |by |our |efforts
What |is |a |flight |number? |- |CORRECT |ANSWER✔✔-A |numeric |designator |that |uniquely |
identifies |a |particular |Delta |flight |in |one |direction |from |origination |to |destination
What |is |a |flight |that |begins |in |your |station |called |referred |to |as? |- |CORRECT |ANSWER✔✔-
Originator
What |a |flight |that |ends |in |your |station |referred |to |as? |- |CORRECT |ANSWER✔✔-Terminator
What |is |a |flight |that |arrives |in |your |station |and |continues |to |another |station |(with |the |same |
flight |number) |referred |to |as? |- |CORRECT |ANSWER✔✔-Thru |flight
What |are |required |PPE |items? |- |CORRECT |ANSWER✔✔-1. |Steel-toed |shoes
2. |Hearing |protection
3. |safety |vests |(high |visibility)
Fill |in |the |blanks:
___ |hands, |___ |bag
, A. |One, |one
B. |One, |two
C. |Two, |two
D. |Two, |one |- |CORRECT |ANSWER✔✔-D. |Two, |one
T/F: |You |should |twist |and/or |turn |while |lifting |or |lowering |materials? |- |CORRECT |ANSWER✔✔-
False
T/F: |Ramp |personnel |are |expected |to |work |in |ALL |weather |conditions |as |long |as |the |weather |
is |not |considered |severe |or |threatening? |- |CORRECT |ANSWER✔✔-True
What |are |warning |signs |that |severe |weather |may |be |approaching? |- |CORRECT |ANSWER✔✔-- |
Sudden |wind |gusts
- |Sudden |temperature |drop
- |Thunder
- |Dark |clouds
T/F: |It |is |suggested |to |seek |shelter |under |an |aircraft |or |in |an |open |vehical/tug. |- |CORRECT |
ANSWER✔✔-False
T/F: |As |heat |increases, |your |body |temperature |and |heart |rate |may |rise |without |notice. |- |
CORRECT |ANSWER✔✔-True
What |are |symptoms |of |heat |exhaustion? |- |CORRECT |ANSWER✔✔-- |Headache |- |Loss |of |
appetite
- |Heavy |sweating |- |Hyperventilation
- |Intense |thirst |- |Tingling |in |hands |or |feet
- |Dizziness |- |Anxiety
Answers
GSE |- |CORRECT |ANSWER✔✔-Ground |Service |Equipment
PPE |- |CORRECT |ANSWER✔✔-Personal |Protective |Equipment
OSM |- |CORRECT |ANSWER✔✔-Operation |Service |Manager
ALA/AIC- |Meaning |and |responsibility |- |CORRECT |ANSWER✔✔-Aircraft |Load |Agent/ |Agent-in-
Charge
Responsible |for |supervising |the |proper |loading |of |the |aircraft
T/F: |The |ALA/AIC |is |also |referred |to |as |the |"Marshalling |Agent" |- |CORRECT |ANSWER✔✔-True
This |manual |governs |ramp |policies |and |procedures |- |CORRECT |ANSWER✔✔-Ground |
Operations |Manual |(GOM)
SPPM |- |CORRECT |ANSWER✔✔-Safety |Policy |and |Procedures |Manual
DCGOM |- |CORRECT |ANSWER✔✔-Delta |Connection |Ground |Operations |Manual
T/F: |Working |on |the |ramp |is |like |being |displayed |in |a |"fish |bowl" |- |CORRECT |ANSWER✔✔-True
,What |are |the |two |types |of |customers? |- |CORRECT |ANSWER✔✔-- |External |Customer
- |Internal |Customer
What |is |an |External |customer? |- |CORRECT |ANSWER✔✔-A |person |outside |the |organization |
who |purchase's |Delta's |services |or |products
What |is |an |Internal |customer? |- |CORRECT |ANSWER✔✔-A |person |inside |the |organization |of |
business |partner |we |support |by |our |efforts
What |is |a |flight |number? |- |CORRECT |ANSWER✔✔-A |numeric |designator |that |uniquely |
identifies |a |particular |Delta |flight |in |one |direction |from |origination |to |destination
What |is |a |flight |that |begins |in |your |station |called |referred |to |as? |- |CORRECT |ANSWER✔✔-
Originator
What |a |flight |that |ends |in |your |station |referred |to |as? |- |CORRECT |ANSWER✔✔-Terminator
What |is |a |flight |that |arrives |in |your |station |and |continues |to |another |station |(with |the |same |
flight |number) |referred |to |as? |- |CORRECT |ANSWER✔✔-Thru |flight
What |are |required |PPE |items? |- |CORRECT |ANSWER✔✔-1. |Steel-toed |shoes
2. |Hearing |protection
3. |safety |vests |(high |visibility)
Fill |in |the |blanks:
___ |hands, |___ |bag
, A. |One, |one
B. |One, |two
C. |Two, |two
D. |Two, |one |- |CORRECT |ANSWER✔✔-D. |Two, |one
T/F: |You |should |twist |and/or |turn |while |lifting |or |lowering |materials? |- |CORRECT |ANSWER✔✔-
False
T/F: |Ramp |personnel |are |expected |to |work |in |ALL |weather |conditions |as |long |as |the |weather |
is |not |considered |severe |or |threatening? |- |CORRECT |ANSWER✔✔-True
What |are |warning |signs |that |severe |weather |may |be |approaching? |- |CORRECT |ANSWER✔✔-- |
Sudden |wind |gusts
- |Sudden |temperature |drop
- |Thunder
- |Dark |clouds
T/F: |It |is |suggested |to |seek |shelter |under |an |aircraft |or |in |an |open |vehical/tug. |- |CORRECT |
ANSWER✔✔-False
T/F: |As |heat |increases, |your |body |temperature |and |heart |rate |may |rise |without |notice. |- |
CORRECT |ANSWER✔✔-True
What |are |symptoms |of |heat |exhaustion? |- |CORRECT |ANSWER✔✔-- |Headache |- |Loss |of |
appetite
- |Heavy |sweating |- |Hyperventilation
- |Intense |thirst |- |Tingling |in |hands |or |feet
- |Dizziness |- |Anxiety
